Professional Sacramento Movers holds a 4.9-star rating from 839 reviews, with the owner responding to 96 percent of feedback. Customers frequently praise the team for punctuality, efficient packing, careful handling of furniture, and reasonable pricing. However, low-star reviews describe a pattern of disputes regarding deposit refunds, unexpected extra charges for larger loads, and items left behind or damaged during the move.
Google rating: 4.9 out of 5 from 839 reviews (95% five-star).
Reviews on this page: 839 Google reviews (823 with written comments, 26 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: November 9, 2026.
Service: Mover serving Sacramento, California.
Data from Google, last updated November 11, 2026.
Star ratings
839 Google reviews we collected
4.9of 5
5 stars80195%
4 stars132%
3 stars00%
2 stars30%
1 star223%
Praise vs complaints
Phrases our text analysis found in 823 written reviews
97%praise
Praise1,80897%
Complaints503%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude50527%
Speed & response47125%
Would recommend36420%
Quality & results31117%
Price & value955%
Communication643%
Honesty & trust483%
What customers talk about
We read 823 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Aleksander was very helpful, hard working, and polite.”
“Very unprofessional even laughed at me when I told them this was unexcitable.”
“Movers arrived exactly on time and immediately got to work.”
“Horrible the service, 4 guys to slow the service, broken a lot items and furniture, Michael try to I cancel the service for don't pay my deposit, noth…”
“They are professional and kind and I highly recommend them”
“I will not recommend them to anyone else nor would I use them again.”
“Overall, the service exceeded my expectations, and I would highly recommend Professional Movers Sacramento to anyone looking for a reliable, professio…”
“They also damaged my tv when taking it off the wall.”
“Their customer service skills are above par and their pricing is extremely reasonable for their excellent service.”
“Overall a little pricey, but they had good availability and the job was done well.”
“They were kind, efficient, communicative, and handled all of my belongings with care.”
“He was incredibly professional, friendly, careful, and reliable.”
People customers mention
Oleg29 reviews
Alex15 reviews
Roman15 reviews
Denis12 reviews
Alexander12 reviews
Igor11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Highly recommend Professional Sacramento Movers! Vitali and Andrew cleared my place in what seemed like no time, they moved and transported the potted plants I stowed in open bins with incredible care, and the unload happened in what seemed like the blink of my eye. Truly excellent work at a super fair price. Never thought a move from Oakland to Sacramento could be made that easy--big thanks to this duo and this company!
Price assessment: Great price
Price: $1,000–1,500
DJLocal Guide · 7 reviewsiTotal number of Google reviews DJ has written across all businesses on Google Maps, not just this one.
Horrible the service, 4 guys to slow the service, broken a lot items and furniture, Michael try to I cancel the service for don't pay my deposit, nothing professional, and also the guys talking in his native language, I know they insulted me because I call for complain the service, but I'm pay for service not for txt. o calling by the phone, to bad this company
Price assessment: Overpriced
Price: $500–1,000
Kandace Carollo1 reviewiTotal number of Google reviews Kandace has written across all businesses on Google Maps, not just this one.
This is the 2nd time using Professional Sacramento Movers. Both times they far exceeded my expectations. Their customer service skills are above par and their pricing is extremely reasonable for their excellent service. Everything is treated with care and they make sure all furniture is wrapped before taken out of the household. Moreover, they're respectful in all ways, making sure you are 100% satisfied. Should you need help in the future, they're the company to hire!!!!!!
Price assessment: Great price
Price: $500–1,000
Response from the owner · a week ago
Hello Kandace,
Thank you for choosing our company! We’re thrilled to hear that you had a positive experience with our team. We truly appreciate your trust and support.
Olivia CurryLocal Guide · 9 reviewsiTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Movers arrived exactly on time and immediately got to work. Packed up my entire one bedroom apartment in a little over an hour and took less than 45 minutes to unload everything at the new place. Everything packaged perfectly and put exactly where we wanted it
Price assessment: Great price
Price: $1–500
Response from the owner · a week ago
Hello Olivia,
Thank you for your kind words! It was a pleasure assisting you with your move. We appreciate your business and hope to work with you again in the future.
Lauryn Garcia1 reviewiTotal number of Google reviews Lauryn has written across all businesses on Google Maps, not just this one.
These are patient, efficient, and professional movers! They finished the move much quicker than expected and all my belongings got to the new place in one piece. Furniture and fragile boxes were wrapped with care. I’m grateful that the movers took time with ensuring all items were secure and protected before moving, which they then carried up three flights of stairs. When I was researching local movers prices, these guys’ rates were the best in town- but they definitely work with finesse and the highest care. I will be using them again for my next move.
Price assessment: Great price
Price: $1–500
Response from the owner · a week ago
Hello Lauryn,
We’re so glad we could make your moving experience a pleasant one! Our team always strives to provide excellent service and handle every move with care. Thank you for trusting us with your belongings.
Olivia Esfandiari6 reviewsiTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Team was so friendly, flexible and professional. Literally didn’t have to stress one moment about my belongings and was able to leave the staff to do their job and focus on setting up my new home. Not one item was damaged, misplaced or missing. Truly no other company I would use again to move! Thank you Professional Sacramento Movers! NOTE: make sure to tip your movers.
Price assessment: Reasonable price
Price: $1,000–1,500
Response from the owner · 2 weeks ago
Hello Olivia,
Thank you for choosing our moving company! We’re happy to hear that you had a great experience with our team. We truly appreciate your support and trust in our services.
Kellie Woolever3 reviewsiTotal number of Google reviews Kellie has written across all businesses on Google Maps, not just this one.
Book them!! Villiem and his two other guys were absolute rockstars moving us from a two bed apartment (far away from any elevator) into a 3 bed house with an upstairs. These guys wrangled the biggest couch you’ve ever seen up 27 stairs without breaking a sweat!!!!!! Even my super fragile bar made it perfectly (below)
Others pros: They were so quick and polite, they were one of the more affordable options, AND they came prepared and wrapped all the furniture so nothing was damaged throughout the entire day. Super happy with them and would recommend them to everyone
Response from the owner · 2 weeks ago
Hello Kellie,
We appreciate your kind words! Our team always strives to provide reliable and professional moving services. Thank you for trusting us with your move.
Stewart Parker2 reviewsiTotal number of Google reviews Stewart has written across all businesses on Google Maps, not just this one.
I recently used Professional Movers Sacramento for a move from one one-bedroom apartment to another across town, and I couldn't be happier with the experience. The team arrived on time, was professional from start to finish, and treated my belongings with care and respect. They worked efficiently and completed the move faster than I expected, and ensured that nothing was damaged.
I also appreciated their upfront pricing. There were no hidden fees, surprises, or last-minute add-ons, which made the experience even less stressful. Overall, the service exceeded my expectations, and I would highly recommend Professional Movers Sacramento to anyone looking for a reliable, professional, and trustworthy moving company.
Price assessment: Reasonable price
Price: $500–1,000
Response from the owner · 3 weeks ago
Hello Stewart,
Thank you for your kind words! We’re glad to hear you had a positive experience with our team. We truly appreciate your trust in our moving services.
