Professional Services Heating, AC & Electric Repair at a glance
Customers frequently praise the company's punctuality, clear communication, and thorough explanations of heating, cooling, and electrical services. Positive feedback highlights polite technicians who provide detailed maintenance and repair options without pressuring customers into unnecessary upgrades. However, some reviews criticize the pricing of specific services and geothermal filters, while others report difficulties with financing fees, incomplete quotes, and a lack of follow-up after initial visits.
Google rating: 4.9 out of 5 from 737 reviews (97% five-star).
Reviews on this page: 737 Google reviews (552 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 10, 2026.
Service: Dryer Vent Cleaning Service serving Milwaukee, Wisconsin.
Data from Google, last updated November 11, 2026.
Star ratings
737 Google reviews we collected
4.9of 5
5 stars71497%
4 stars142%
3 stars41%
2 stars20%
1 star30%
Praise vs complaints
Phrases our text analysis found in 552 written reviews
99%praise
Praise1,09399%
Complaints81%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude36033%
Quality & results23121%
Speed & response21019%
Communication12011%
Would recommend878%
Price & value585%
Honesty & trust353%
What customers talk about
We read 552 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We was very polite, listened to my concerns, offered me a cost-saving membership, and overall did a great job”
“Blake was friendly and helpful, communicated clearly and was thorough in his inspection of our furnace and coming up with a plan.”
“David was on time, professional and explained the service.”
“…id with our annual AC and Furnace check, our dryer was running really slow, typically 2 cycles to dry, after he thoroughly cleaned our vent, we now ca…”
“He takes the time to explain what he sees and gives great suggestions.”
“Would definitely recommend Professional Services and David”
“Honestly, for it being the weekend and an emergency repair on out furnace, they were reasonably priced too.”
“Professional and I’ve been ripped off before for my ducts and have been hesitant about using another service.”
“Excellent service from a reliable and professional company and technicians!”
People customers mention
Adam15 reviews
Justin11 reviews
Jeremy11 reviews
Blake9 reviews
Ripley9 reviews
David7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We was very polite, listened to my concerns, offered me a cost-saving membership, and overall did a great job
Price assessment: Reasonable price
Price: $1–200
Services: HVAC system maintenance
Response from the owner · a year ago
Thank you for your kind words, Gregory! We're glad to hear that our team was able to address your concerns and provide you with a cost-saving membership. We appreciate your feedback and look forward to continuing to serve you well in the future.
Ang Gonzalez10 reviewsiTotal number of Google reviews Ang has written across all businesses on Google Maps, not just this one.
We absolutely love Aaron, he is very patient, very kind and extremely knowledgeable and caring for our needs. He takes the time to explain what he sees and gives great suggestions. We were actually very dumb to the type of system we have had and after his visit we feel we at least now have a clue. We thank you 1,000,000 times for bringing us some peace, comfort and knowledge to our mind with your service. Looking forward to working with you in the future. Thanks again!!!
Aaron did a great job. He was professional and friendly!
Response from the owner · Edited 2 years ago
Thank you for your feedback! We're glad to hear that David provided detailed and pressure-free guidance, along with great friendly service. If you have any further questions or need assistance, feel free to reach out!
Nurse Advisor CAMM1 reviewiTotal number of Google reviews Nurse has written across all businesses on Google Maps, not just this one.
Blake was friendly and helpful, communicated clearly and was thorough in his inspection of our furnace and coming up with a plan. He even helped me figure out why my lawn mower wasn’t working!
Price assessment: Reasonable price
Price: $200–400
Services: HVAC system maintenance
Response from the owner · a week ago
Nurse Advisor CAMM, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Professional Services Heating, AC, and Electric Repair - Thiensville. Thank you for choosing us for your needs - we appreciate your business.
Jennifer NiedfeldtLocal Guide · 12 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Nelly Saiki, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Professional Services Heating, AC, and Electric Repair - Thiensville. We strive to exceed expectations, and we are grateful that we did so for you.
Carla Heiden2 reviewsiTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
Chad was prompt and did a thorough job on maintenance of my furnace. He answered all my questions and was very nice to chat with.
Price assessment: Great price
Services: HVAC system maintenance
Response from the owner · 2 weeks ago
Carla Heiden- Thank you for the kind words and for recognizing the hard work of our team at Professional Services Heating, AC, and Electric Repair - Thiensville. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Lisa BrownLocal Guide · 7 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
The membership is a great way to keep your cost down while getting your HVAC system maintenance and ductwork clean. I recommend signing up for the membership.chad did a great job explaining the benefits of the membership program. David did a great job performing maintenance on my furnace while explaining the process and potential future issues to keep a check on.
Price assessment: Reasonable price
Price: $1–200
Services: HVAC system maintenance, HVAC duct & vent cleaning
Response from the owner · 2 weeks ago
Lisa Brown, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Nancy Batchelder12 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Aaron was very knowledgeable and helpful with questions about our new thermostat. He showed me how to adjust the temperature and run our fan.
Price assessment: Not sure
Services: HVAC system maintenance
Response from the owner · 3 weeks ago
Nancy Batchelder, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Paula Papanek10 reviewsiTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Professional Geothermal service, knowledgeable and delightful to work with. Cleaned up space after annual servicing too.
Services: HVAC system maintenance
Response from the owner · a year ago
Paula Papanek, Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Professional Services Heating, AC, and Electric Repair - Thiensville for your needs - we appreciate your business.
