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PROJUNK

Junk removal service · Louisville, KY

4.9 ★★★★★ 304 Google reviews · 24 photos
97%five-star reviews
67%reviews answered by the owner
Oct 2026latest review

PROJUNK at a glance

Google reviewers rate PROJUNK 4.9 out of 5 based on 304 reviews, with the owner responding to 67 percent of them. Customers frequently highlight punctuality, efficient cleanup, and clear communication regarding estimates and arrival times. Services often involve removing furniture, basement items, or large debris with fair pricing. However, some lower-rated experiences cite incomplete jobs requiring multiple visits and pressure to pay via phone instead of online.

  • Google rating: 4.9 out of 5 from 304 reviews (97% five-star).
  • Reviews on this page: 304 Google reviews (259 with written comments, 8 with photos).
  • Owner responses: the business replied to 67% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Junk Removal serving Louisville, Kentucky.

Data from Google, last updated November 3, 2026.

Star ratings

304 Google reviews we collected

  • 5 stars29597%
  • 4 stars41%
  • 3 stars10%
  • 2 stars10%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 259 written reviews

  • Praise597100%
  • Complaints31%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude17229%
  • Speed & response16027%
  • Quality & results8815%
  • Would recommend7713%
  • Price & value7112%
  • Communication214%
  • Honesty & trust112%

What customers talk about

We read 259 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I could not be happier with the professionalism and care to detail.”
  • “They were punctual, and called me half an hour in advance.”
  • “Excellent service and employees from the first call to the completed job!”
  • “Projunk did a great job and I would highly recommend to any of my family and friends.”
  • “They KNOW what they are doing & can have the job done quickly with fair pricing.”
  • “Kept me informed of their timeline before arriving and removed everything without my assistance.”
  • “Junk Co sent reliable, friendly, and capable people.”

People customers mention

  • Junkco 15 reviews
  • Blake 8 reviews
  • Alex 4 reviews
  • Becky 4 reviews
  • David 4 reviews
  • Charlie 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 304 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kathie SauerLocal Guide · 22 reviewsTotal number of Google reviews Kathie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service and employees from the first call to the completed job!

Response from the owner · a week ago

From first contact to the finish, it's good knowing the team delivered, and we're thankful you shared that.

Troy Davis3 reviewsTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great crew!!! Very nice and polite. Would be glad to refer to anyone!!!!

Response from the owner · a week ago

Thank you, Troy! We appreciate you choosing PROJUNK for your house cleanout. Glad to hear the crew took great care of you—we’ll pass along your kind words. Your recommendation means a lot to us!

PAUL WIRTHLocal Guide · 17 reviewsTotal number of Google reviews PAUL has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Although a new name and rebranding, everything is still great but better priced. I must call even just for a bid.

Response from the owner · Edited a week ago

Thank you for remaining a loyal customer through the name/branding change! Thank you so much for the kind words and for taking the time to leave this review. We truly appreciate your trust, especially knowing you use services like ours so often. Our team takes a lot of pride in being professional, friendly, and making sure every customer is 100% satisfied before we leave. It means a lot to hear that ProJunk will be your go-to moving forward. We look forward to taking care of you many more times in the future!

cindy pham1 reviewTotal number of Google reviews cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

they work super fast in the rainy day. by the time we went to the bank in the rain to withdraw, they already done. highly recommended if moving during rainy days. my brother said they gave us a discount. they’re cool and friendly.

Response from the owner · 2 weeks ago

Thank you so much, Cindy! We truly appreciate your kind words and 5-star review! Rain or shine, our PROJUNK crew is committed to getting the job done quickly and professionally. We’re glad we could make your moving experience a little easier. Thank you for trusting us with your junk removal needs!

Deborah Ward1 reviewTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone was so helpful and pleasant to work with. I’m glad my sister recommended them to me.

Response from the owner · 4 weeks ago

Thank you so much, Deborah! We’re glad you had a great experience with our team, and we really appreciate your sister recommending PROJUNK. Thank you for trusting us to help!

Bobbie Bieckert1 reviewTotal number of Google reviews Bobbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The two gentlemen that came were just top notched. I could not be happier with the professionalism and care to detail. Will definitely be using them to help finishing getting out the basement and getting rid of the rest, very soon.

Response from the owner · a month ago

Having the guys make the job feel easy on you is the best part. We're grateful you called, and just holler when you're ready for round two.

Belinda Snyder6 reviewsTotal number of Google reviews Belinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The experience was phenomenal! From the first phone call to the truck leaving the drive. Our loaders were very efficient and kind. Thank you for an exceptional experience. Cleaning put my mother's home was bittersweet, but Projunk employees made it easy. Highly recommend!

Response from the owner · a month ago

Clearing out a parent's home is never easy, and thank you for letting the crew make it a little lighter. Whenever you need a hand again, give us a shout.

Myrissa Griffin5 reviewsTotal number of Google reviews Myrissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

quick and easy couch removal thank you guys !!!

Response from the owner · a month ago

We were glad to help in assisting with the couch removal. Thank you!

Joseph Taylor2 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Crew was fast and curteous

Response from the owner · a month ago

Speedy and polite is how the crew rolls, Joseph, and hearing it from you is a treat, thank you!

ERIN ATKINSONE7 reviewsTotal number of Google reviews ERIN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John and Charlie did an absolutely fantastic job with the things I needed to have done! They were punctual, and called me half an hour in advance. Once they arrived they got right to work and got the task accomplished quickly and efficiently. They also cleaned up any debris that fell. Could not have asked for a better experience. Will definitely call for any future needs.

Response from the owner · a month ago

Punctual updates can take the worry out of a job. We’re thankful you called us for this one, and if another task comes up, call us back into the mix.

PROJUNK on Google Maps →

Business details