David Junior Gonzalez Gonzalez2 reviews
Bueno excelente
Review from Google · view on Google
Promise Heating & Air
Promise Heating & Air at a glance
Customers frequently praise the company for rapid response times, including same-day and evening repairs, and for clear, detailed explanations of HVAC issues. Reviews highlight professional conduct, honest pricing, and effective service for air conditioning and heating systems. One low-star review describes a situation where a technician failed to locate a leak and charged for a temporary coolant fix, leading to frustration over the lack of a definitive solution.
- Google rating: 5.0 out of 5 from 237 reviews (99% five-star).
- Reviews on this page: 237 Google reviews (210 with written comments, 5 with photos).
- Owner responses: the business replied to 98% of reviews.
- Most recent review: September 20, 2026.
- Service: HVAC Contractor serving Phoenix, Arizona.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★237 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Benjamin OleaLocal Guide · 6 reviews
Wow!! What an amazing company!! I really appreciate Jesus coming out and helping me out with my AC and thermostat today. Very respectful, explained everything in great detail so I would understand, and worked in a timely manner!! I would highly recommend reaching out to this company if you're having issues with your AC or heating!! Thanks again to Jesus for the amazing job he did today!! Stay blessed!
Review from Google · view on Google
Bill Rosenfeld3 reviews
Our A/C went out during a recent vacation. When we returned the house was over 100 degrees. Promise fixed it same day! Thank Gentlemen, you have a customer for life!
- Price assessment: Great price
- Price: $1–200
- Services: HVAC system repair
Response from the owner · 3 months ago
Thank you for your wonderful review, Bill! We're thrilled to hear we could restore comfort to your home on the same day. Your satisfaction is our priority, and we look forward to serving you again!
Review from Google · view on Google
Dean RobitailleLocal Guide · 25 reviews
I had a roofing company doing work on my roof for several days. Early afternoon on the final day I came home to a blank thermostat. I had nowhere air-conditioning in the hundred plus degree weather for most of the night. I had called the roofing company to tell them. I told them that I have multiple sclerosis in a heat sensitivity. That seemed to seriously light a fire under their butt. They swore that they would have it dealt with. I heard nothing from them until my doorbell rang at 9 PM. Jesus showed up and spent quite a lot of time in my attic and on my roof before finding the problem. He was fantastic and got the work done well. I highly recommend this company. Just a heads up that I did not pay for this, the roofing company did. So I can’t speak to the cost.
- Price assessment: Not sure
- Services: HVAC system maintenance
Response from the owner · 4 months ago
Thank you, Dean Robitaille, for your glowing review! We're thrilled that our team was able to respond promptly and effectively to your air conditioning issue. Your recommendation means a lot to us!
Review from Google · view on Google
Nick Mendez4 reviews
Does great work and very pleasant to work with
- Price assessment: Great price
- Services: HVAC system repair
Response from the owner · 4 months ago
Thank you, Nick Mendez, for your kind words! We appreciate your recognition of our team's dedication to providing great work and a pleasant experience. We're here to assist you with any heating or cooling needs!
Review from Google · view on Google
Brian Smith5 reviews
I highly recommend having Jesus handle your AC needs. He’s a wealth of knowledge and will take care of any problems you have!
Response from the owner · 4 months ago
Thank you, Brian, for your fantastic review! We're glad to hear that Jesus' expertise made a positive impact on your AC needs. Your recommendation means a lot to us at Promise Heating and Air!
Review from Google · view on Google
Dominique FadonLocal Guide · 12 reviews
Mariana is a great person, professional and kind. Excellent response time and work ethics. Fast and reliable.
Response from the owner · 4 months ago
Thank you, Dominique Fadon, for your fantastic review! We are thrilled to hear you appreciated our professionalism and quick response time. Your feedback motivates us to continue providing fast and reliable service!
Review from Google · view on Google
Chelz LynnLocal Guide · 19 reviews
HVAC company that is honest and efficient. They have a membership plan that makes sure you are taken care of without all the nonsense.
Response from the owner · 4 months ago
Thank you, Chelz Lynn, for your outstanding feedback! We pride ourselves on honesty and efficiency, and we're glad our membership plan has made your HVAC maintenance hassle-free. Your support means a lot to us!
Review from Google · view on Google
Michael Keown11 reviews
Quick response, and easy to work with! Highly professional and quality work.
Response from the owner · 4 months ago
Thank you, Michael Keown, for your kind words! We're pleased to hear that our quick responses and professionalism made your experience seamless. Your satisfaction is our priority, and we appreciate your support!
Review from Google · view on Google
Wesley Hazlewood4 reviews
Great service they came out late at night to fix an issue with an A/C unit within an hour of calling.
- Price assessment: Great price
- Services: Repair HVAC
Response from the owner · 6 months ago
Thank you, Wesley, for your fantastic review! We're glad our team could respond quickly to your A/C issue at night. Your satisfaction is our priority, and we appreciate your trust in our service.
Review from Google · view on Google
Business details
- Address: 2010 N 22nd Ave, Phoenix, AZ 85009
- Phone: (602) 363-0230
- Website: promiseheatingandair.com
- Service area: Phoenix, AZ