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Pronto! Fast Italian

Italian restaurant · Enid, OK · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%63+40Reliability 28%69+19.5Replies to reviews 8%14+1.2Experts Score= 61Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 81 caterersPosition by Experts Score among all companies we track in this category. · better than 16%
4.6 ★★★★★ 40 Google reviews · 13 photos
80%five-star reviews
4.63★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Pronto! Fast Italian at a glance

Google reviewers rate Pronto! Fast Italian 4.6 out of 5 based on 40 reviews, frequently praising quick service, friendly staff, and reasonable prices for dishes like chicken parm and pasta. Common criticisms include food arriving at room temperature or being overcooked, along with limited spice customization options and instances of perceived rudeness or confusion during dine-in orders.

  • Google rating: 4.6 out of 5 from 40 reviews (80% five-star).
  • Reviews on this page: 40 Google reviews (31 with written comments, 4 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 14, 2026.
  • Service: Caterer serving Enid, Oklahoma.

Data from Google, last updated October 26, 2026.

Score profile vs other caterers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction63Reliability69Craft & service–Value–Momentum100Replies to reviews14Satisfaction: 63 (median 87)Reliability: 69 (median 87)Momentum: 100 (median 100)Replies to reviews: 14 (median 30)
Pronto! Fast ItalianCaterers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pronto! Fast Italian: 63/100 on this factor. Category median: 87.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pronto! Fast Italian: 69/100 on this factor. Category median: 87.B
69
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pronto! Fast Italian: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pronto! Fast Italian: 14/100 on this factor. Category median: 30.F
14

Bar = this company · dark tick = category median.

Star ratings

40 Google reviews we collected

  • 5 stars3280%
  • 4 stars410%
  • 3 stars25%
  • 2 stars13%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 31 written reviews

  • Praise2492%
  • Complaints28%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude831%
  • Speed & response831%
  • Price & value415%
  • Quality & results312%
  • Would recommend312%

What customers talk about

We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I had my sandwich in about 6 or 7 minutes and the staff was also friendly.”
  • “The service was fast.”
  • “Good food for a good price, chicken parm is what u would expect and pasta salad is also bomb af!”
  • “Exceeded my expectations!”
  • “Highly recommended!”

People customers mention

  • Alfredo 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Gary16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Got the Meatball Marinara sandwich. It was excellent! I ordered inside for takeout. The service was fast. I had my sandwich in about 6 or 7 minutes and the staff was also friendly. Italian done right! I can't wait to come back again.

KimberlyLocal Guide · 279 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Always place your order to go. At least for now they get very busy quite fast. Their food is very excellent! The dining room is small and a bit cramped when they are busy.

WillLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Good food for a good price, chicken parm is what u would expect and pasta salad is also bomb af! Will return!

Mercedes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

Overall cute atmosphere, the service was quick but the food was definitely disappointing. We ate at the restaurant and the food wasn’t hot, more like room temp. We tried one of the signature dishes, Pronto Diavolo and it was not good. Very disappointing especially for it to be a “signature dish”. The ingredients do…

SarahLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceeded my expectations! Chicken piccata was delightful. Portion was good. Price wasn't bad. Flavorful! Definitely going again. Could down tons of breadsticks. We didn't eat inside our first visit, but it's a cute place. Clean.

Customer photo from Sarah's reviewCustomer photo from Sarah's review
RonLocal Guide · 273 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

I ask for spicy and man was it spicy I ate it anyway I ask if there was a degree of spicy and was told no that's just the way it is I can do hot there should be a mild setting. On this spicy .

Photos

Customer reviews

4.6 ★★★★★ 40 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Gary Scheffler16 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got the Meatball Marinara sandwich. It was excellent! I ordered inside for takeout. The service was fast. I had my sandwich in about 6 or 7 minutes and the staff was also friendly. Italian done right! I can't wait to come back again.

Kimberly SemradLocal Guide · 279 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always place your order to go. At least for now they get very busy quite fast. Their food is very excellent! The dining room is small and a bit cramped when they are busy.

  • Order type: Take out
  • Price per person: $10–20
  • Seating type: Indoor dining area
Will WillisLocal Guide · 21 reviewsTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good food for a good price, chicken parm is what u would expect and pasta salad is also bomb af! Will return!

  • Reservation: Reservations not required
  • Noise level: Moderate noise
  • Group size: 3-4 people
  • Parking space: Plenty of parking
  • Parking options: Free parking lot
Mercedes Whyte4 reviewsTotal number of Google reviews Mercedes has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Overall cute atmosphere, the service was quick but the food was definitely disappointing. We ate at the restaurant and the food wasn’t hot, more like room temp. We tried one of the signature dishes, Pronto Diavolo and it was not good. Very disappointing especially for it to be a “signature dish”. The ingredients do not pair well and the noodles are way overcooked. We also tired the caprese chicken and same experience with that dish. We want this business to succeed but we are very disappointed and will not be going back.

  • Order type: Dine in
  • Meal type: Dinner
  • Price per person: $10–20
Sarah M.Local Guide · 90 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceeded my expectations! Chicken piccata was delightful. Portion was good. Price wasn't bad. Flavorful! Definitely going again. Could down tons of breadsticks. We didn't eat inside our first visit, but it's a cute place. Clean.

  • Price per person: $10–20
  • Group size: 2 people
  • Seating type: Indoor dining area
Ron ParnellLocal Guide · 273 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I ask for spicy and man was it spicy I ate it anyway I ask if there was a degree of spicy and was told no that's just the way it is I can do hot there should be a mild setting. On this spicy .

Cale BrandalLocal Guide · 10 reviewsTotal number of Google reviews Cale has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great food

Paul WilliamsLocal Guide · 228 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Has named fast italian, and they bring the food out whether you order it to go or eat in, but bring it out in a bag so you can take it with you. I don't know that I care for that but the service, was great. And the food was a lot better than Napoli's.

  • Order type: Dine in
  • Price per person: $10–20
  • Wait time: No wait
Arbee Edwards15 reviewsTotal number of Google reviews Arbee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got the Pronto Diavolo to go, and didn't know what to expect. WOW! It was the best Italian dish I've ever had! The balance of flavors was excellent, and could have been served in a high end restaurant. Highly recommended!!

  • Price per person: $10–20
  • Reservation: Reservations not required
Tracye MorrisLocal Guide · 105 reviewsTotal number of Google reviews Tracye has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Yesterday my husband and I came in to give Pronto a try. We've heard good things, but we were optimistic. Right off the bat, we were greeted with a smile and she was very helpful when we asked questions about the menu. Off to a great start. Well, by my surprise the food was fantastic! All items are priced (in my opinion)too low for the scrumptious food. Portions are the perfect amount with a little to take home. Of course we couldn't stop eating, so no left overs. Thank you for the awesome service and great food! Keep it up! We will definitely be back!

  • Order type: Dine in
  • Price per person: $10–20
  • Wait time: No wait

Pronto! Fast Italian on Google Maps →

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