JY CHO9 reviewsTotal number of Google reviews JY has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and efficient! Reasonable pricing too. Highly recommend.
Proper Moving
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#110 of 472 moversPosition by Experts Score among all companies we track in this category. · better than 77%
5.0 ★★★★★ 139 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
22%reviews answered by the owner
$490typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Proper Moving at a glance
Customers highlight Proper Moving's punctuality, careful handling of furniture, and transparent pricing across local and long-distance relocations. Reviewers note the team's efficiency, communication, and willingness to assist with disassembly and assembly tasks. One low-star review describes a last-minute booking where the company initially accepted the job before canceling due to unavailable movers, despite the customer specifying multiple drop-off points.
- Google rating: 5.0 out of 5 from 139 reviews (99% five-star).
- Reviews on this page: 139 Google reviews (135 with written comments, 30 with photos).
- Owner responses: the business replied to 22% of reviews.
- Most recent review: October 28, 2026.
- Service: Mover serving Corona, California.
Data from Google, last updated November 10, 2026.
Score profile vs other movers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proper Moving: 97/100 on this factor. Category median: 93.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proper Moving: 94/100 on this factor. Category median: 91.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Proper Moving: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proper Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
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Bar = this company · dark tick = category median.
Star ratings
139 Google reviews we collected
- 5 stars13899%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 135 written reviews
- Praise31599%
- Complaints31%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price953%
- Reasonable847%
- Overpriced00%
- Not sure00%
$490-49% vs typical movers
Middle half of what 11 customers paid ($315–$677) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Speed & response9229%
- Staff & attitude6721%
- Would recommend5317%
- Quality & results4915%
- Price & value3210%
- Communication165%
- Honesty & trust93%
What customers talk about
We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Prompt, communicative, relatively fast and professional with plenty of amenities.”
“Their team is punctual, professional, courteous, and exceptionally well organized.”
“Highly recommend for anyone looking for a moving co.”
“I was never satisfied with any moving company before, but Proper Moving is top-notch.”
“Great moving company, affordable and professional with packing and moving.”
“In fact, when another moving company followed up with me and I told them the qoute I received, even they said, "Wow, you got a really good rate!”
“Proper Moving Company has earned my complete trust, and they will continue to be my first choice for all future personal and business relocations.”
People customers mention
- Ismael 13 reviews
- Beck 7 reviews
- Ilia 7 reviews
- Baha 6 reviews
- Shyngys 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Proper Moving for 4 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Prompt, communicative, relatively fast and professional with plenty of amenities. Transparent pricing too.
Paid $500–1,000Reasonable priceLocal moving
Su3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very good service, they finish very quick and protect my furniture very well. Price is reasonable!
Paid $1–500Reasonable priceFurniture disassemblyFurniture assembly
MLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I was never satisfied with any moving company before, but Proper Moving is top-notch. I got quotes from 13+ companies, and Proper Moving's rate was unbeatable. In fact, when another moving company followed up with me and I told them the qoute I received, even they said, "Wow, you got a really good rate!" The Ismael…
Paid $1,000–1,500Great priceIn-state movingService not listed
Anastasia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Proper helped make our moving day smooth and painless. Our new place had some narrow hallways and a lot of stairs and the team expertly moved our bulky items through these areas without damaging the walls or the furniture. They had great communication, were incredibly friendly, and made the day hassle free.
Paid $500–1,000Great priceLocal movingFurniture disassemblyIn-state moving
Sepideh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Ismael and Layback did an amazing job. They worked so hard and efficiently. Thank you!
Paid $400–600Reasonable priceLocal moving
PatrickLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Genuinely could not be happier with the help these guys provided. The general manager Beck was so easy to speak to and made arranging my appointment a breeze. On too of that the team that arrived on site was so kind and amazing. I got overwhelmed with packing my apartment and was only about halfway through finishing…
Paid $400–600Great priceLocal moving
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 13 | $569–$1.5k |
| Furniture disassembly | 6 | $556–$1.2k |
| Furniture assembly | 5 | $265–$1.0k |
| In-state moving | 4 | $805–$2.3k |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 139 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Cindy Ayala1 reviewTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is the 2nd time I’ve used them and it was great just like the first time! Professional and very proper! Everything handled with care!
- Price assessment: Reasonable price
J Tree5 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePrompt, communicative, relatively fast and professional with plenty of amenities. Transparent pricing too.
- Price assessment: Reasonable price
- Price: $500–1,000
- Services: Local moving
Su Liu3 reviewsTotal number of Google reviews Su has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good service, they finish very quick and protect my furniture very well. Price is reasonable!
- Price assessment: Reasonable price
- Price: $1–500
- Services: Furniture disassembly, Furniture assembly
M KLocal Guide · 20 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was never satisfied with any moving company before, but Proper Moving is top-notch. I got quotes from 13+ companies, and Proper Moving's rate was unbeatable. In fact, when another moving company followed up with me and I told them the qoute I received, even they said, "Wow, you got a really good rate!" The Ismael and his team were right on time, wrapped everything meticulously, and completed the move so efficiently. Highly recommend for anyone looking for a moving co.!
- Price assessment: Great price
- Price: $1,000–1,500
- Services: In-state moving, Service not listed
Michael VincentLocal Guide · 16 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have used Proper Moving Company for five separate moves over the past four years, including both personal residences and business relocations. After every experience, I have been consistently impressed by the quality of their service. Their team is punctual, professional, courteous, and exceptionally well organized. From the initial scheduling through the completion of each move, the entire process has been handled with a high level of communication and professionalism. They treat our belongings with care and work efficiently without sacrificing attention to detail. On two occasions, our moves took significantly longer than originally anticipated and extended several hours into the evening. Despite the unexpected overtime, the crew maintained a positive attitude, never complained, and remained focused on completing the job properly. Their commitment to customer service and work ethic was evident from start to finish. Finding a company that delivers this level of consistency over multiple moves is rare. Proper Moving Company has earned my complete trust, and they will continue to be my first choice for all future personal and business relocations. I highly recommend Proper Moving Company to anyone looking for a dependable, professional, and customer-focused moving company. They have consistently exceeded my expectations, and I would not hesitate to recommend them to family, friends, or business associates.
Anastasia Osterhout3 reviewsTotal number of Google reviews Anastasia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProper helped make our moving day smooth and painless. Our new place had some narrow hallways and a lot of stairs and the team expertly moved our bulky items through these areas without damaging the walls or the furniture. They had great communication, were incredibly friendly, and made the day hassle free.
- Price assessment: Great price
- Price: $500–1,000
- Services: Local moving, Furniture disassembly, In-state moving, Furniture assembly
R KLocal Guide · 17 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat moving company, affordable and professional with packing and moving.
John Higgins4 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProper Moving moved us from Altadena to San Diego. I can’t say enough good things about the moving crew. They were efficient, conscientious, polite, and extremely careful with all of our furniture. The three man crew stayed at our new house past midnight unpacking furniture and putting the beds together. The final price was exactly as quoted. This company definitely earned a five star rating.
- Services: In-state moving
Sepideh Esfahani1 reviewTotal number of Google reviews Sepideh has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIsmael and Layback did an amazing job. They worked so hard and efficiently. Thank you!
- Price assessment: Reasonable price
- Price: $400–600
- Services: Local moving
Business details
- Address: 909 West Temple Street, Irvine, CA 92618
- Phone: (424) 394-6616
- Website: propermovingla.com
- Service area: Corona, CA