Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Google reviewers rate ProSource Pest Solutions five stars based on 792 reviews, with the owner responding to 99% of them. Customers frequently describe the staff as punctual, professional, and communicative, noting that technicians explain services clearly and resolve issues like bats, mice, and fleas effectively. Some low-star reviews criticize pricing discrepancies where final bills exceeded quoted amounts, while others mention a lack of follow-up communication after initial contact.
Data from Google, last updated November 11, 2026.
792 Google reviews we collected
Phrases our text analysis found in 648 written reviews
How often each topic comes up in the written reviews
We read 648 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Extremely polite and professional it is so refreshing to come across someone so young and dedicated.”
“Their team came in and solved the problem right away.”
“We bought traps, sprays and bombs that did not solve our issues in our home.”
“Prosource came to my house and helped rid me of my flea problem right away.”
“We highly recommend ProSource for any pest removal.”
“…sure to let us know what to expect after the removal and how long to stay away from the site for our safety.…”
“The team is professional, responsive, and easy to communicate with.”
“Overall, I’ve been happy with the service and would recommend ProSource to anyone looking for reliable pest control.”
“Fair pricing, super responsive, and they stand by their work.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 792 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Extremely polite and professional it is so refreshing to come across someone so young and dedicated. Gives me hope for our future workforce
We called ProSource because we had a big bat problem in our church. Their team came in and solved the problem right away. Communicating with them was wonderful. When they told me what they were going to do, they did it punctually. They gave us great service and did an outstanding job. We highly recommend ProSource for any pest removal. You can count on them to do the job and to do it right!!
Great job guys. Excellent work and very personable
Hi Chris, thanks a lot for your positive feedback! We're truly delighted to hear that you appreciate our hard work and friendly service. We look forward to serving you again at ProSource Pest Solutions.
Jay was very knowledgeable and professional!
Dear Anna, thank you for your glowing review! We're delighted to hear of your positive experience with Jay, and we'll definitely pass on your kind words.
Prosource came to my house and helped rid me of my flea problem right away. Very easy process and no questions were left unanswered. Thank you John and Jay for your help!
Hi Paul, we're delighted to hear how satisfied you were with our service. Thank you for choosing ProSource Pest Solutions to deal with your flea problem.
Helpful and very professional.
Dear Sandra, thank you for your positive feedback! We're thrilled you found our service professional and helpful. We look forward to continuing to serve your pest control needs.
They refuse to show up with a ladder to clean out my attic of the mice i hear running around every night. Paying for nothing
Response: Thank you for the 5-star rating, Thomas! We truly appreciate your support for ProSource Pest Solutions and look forward to working with you in the future!
I happen to be home when Rob showed up very professional told me to shut the windows and keep the pets inside Very friendly This was our second year with the company, and I have nothing but nice things to say
Thank you, Michael! Punctuality and clear communication are things we take seriously, and we're glad that came through during your service. We appreciate you taking the time to share your experience with us!
Throughout this process Onyx has always demonstrated exceptional professionalism as he’s attempted to solve the problem. I highly recommend Onyx and Pro Source for your pest control needs
Dear Richard, Thank you so much for your kind words and high recommendation! We are thrilled to hear that Onyx's professionalism had a positive impact on your experience with ProSource Pest Solutions. Best Regards, John
Nice to have Robert again this year. Has never missed an appointment. Thank you. The Sabetta’s
Dear E Sabetta, thank you for your feedback. We are delighted to hear that Robert continues to do a great job and we will pass on your kind words to him!
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts