Vicki einhornLocal Guide · 24 reviews
They were on time and they were very diligent. Didn’t leave anything Untouched! Great job
- Price assessment: Reasonable price
- Services: Multi-unit inspections
Review from Google · view on Google
Prospective Home Inspections
Prospective Home Inspections at a glance
Prospective Home Inspections holds a 5/5 rating from 524 reviews, with owners responding to 99% of feedback. Customers frequently praise the thoroughness of pre-purchase inspections, clear communication of findings, and the speed of detailed report delivery. Recurring themes include punctuality, professional advice on repairs, and helpful explanations for first-time buyers. One common criticism involves missed safety issues or discrepancies between verbal assurances and written reports, leading to dissatisfaction despite generally positive service experiences.
- Google rating: 5.0 out of 5 from 524 reviews (98% five-star).
- Reviews on this page: 524 Google reviews (436 with written comments, 1 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 21, 2026.
- Service: Home Inspector serving Hoffman Estates, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★524 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Nacho Ramirez2 reviews
Jeff, was great and very professional. He was very thorough and made sure to update us on any issues, minor or big. He was also very knowledgeable and had great suggestions. I would highly recommend Jeff for anyone looking for a home inspection.
Review from Google · view on Google
Jacqueline LopezLocal Guide · 18 reviews
I cannot recommend Jeff enough! As a real estate agent, I've had the pleasure of working with him on multiple inspections and he has been absolutely amazing. Jeff is extremely knowledgeable, thorough, professional, and most importantly, patient with clients. What I appreciate most is that he takes the time to explain his findings as he goes, making sure buyers understand everything. He never makes anyone feel rushed or uncomfortable asking questions. Whether it's a question from me as the realtor or from my clients, he always takes the time to answer it calmly and thoroughly. Beyond his expertise, Jeff is genuinely kind, honest, and truly cares about the people he's helping. It's clear that he's not just there to complete an inspection, but to help buyers feel informed and confident about one of the biggest purchases they'll ever make. I'm so grateful to have an inspector that I can confidently recommend to my clients. Jeff truly goes above and beyond and I highly recommend him.
- Price assessment: Great price
Review from Google · view on Google
Lauren Feurich2 reviews
Jeff did a great job! He was very thorough and made sure I knew all the information he was seeing as he saw it. He sent back a very detailed report very quickly as well!!
- Price assessment: Reasonable price
- Services: Sewer line scope, Manufactured home inspections
Review from Google · view on Google
eileen bevilacquaLocal Guide · 30 reviews
Jeff was very friendly and approachable. He listened to my concerns and expectations. He explained the process with clarity and completed the tasks that were needed. Jeff also offered his professional suggestions of things that would need my immediate and future attentions. I was completely satisfied with the services from Prospective and will recommend the company.
- Price assessment: Great price
- Services: Pre-listing inspections
Review from Google · view on Google
Brittany Knows11 reviews
Jeff is very detailed and an AMAZING inspector. I used him for the 2nd time now my home inspection glad he has always been available. I would recommend him to anyone needing an accurate inspection done.
- Price assessment: Great price
- Positive: Responsiveness, Quality, Professionalism, Value
- Services: Sewer line scope, Multi-unit inspections
Response from the owner · 4 years ago
Thanks for the fantastic review. I enjoyed working with you.
Review from Google · view on Google
Anna Hamon4 reviews
Jeff was awesome. He came recommended and for good reason. He was super thorough and easy to work with. Explained things really well. Would highly recommend him :)
- Price assessment: Reasonable price
Response from the owner · a month ago
I really enjoyed working with you and taking the time to explain what I was seeing throughout the inspection. Understanding the findings is just as important as identifying them, and I'm glad you found the process thorough and easy to follow. Thank you for trusting me with your home inspection and for passing along your own recommendation. I truly appreciate it, and I wish you all the best with your new home!
Review from Google · view on Google
Erin Miller5 reviews
Great service! Very thorough inspection and detailed report. Easy to schedule and quick to respond. Highly recommend.
- Price assessment: Reasonable price
- Services: 11th month warranty inspections
Response from the owner · a month ago
It was a pleasure working with you! I’m glad you found the inspection thorough and the report detailed and easy to use. I also appreciate you mentioning how easy it was to get everything scheduled. Thank you for trusting me with your inspection and for the recommendation. I really appreciate it, and I wish you all the best with your new home!
Review from Google · view on Google
Logan Bundy2 reviews
Jeff Walters was excellent! He answered all of my questions and explained everything he was looking at thoroughly. As a first-time home buyer, he gave me the peace of mind I needed. The report he produced of the inspection was super helpful. I highly recommend his service.
Response from the owner · a month ago
Congratulations on your first home! I’m glad I had the opportunity to be part of such an important milestone. There is a lot to take in during your home inspection, so I’m happy you felt comfortable asking questions along the way. I enjoy explaining what I’m looking at, what I find, and why it matters so you can come away with a better understanding of the home. I’m also glad the report has been helpful. Thank you for trusting me with your first home inspection and for the wonderful recommendation. I hope you enjoy your new home for many years to come!
Review from Google · view on Google
Chris Zhang3 reviews
Jeff was very thorough during the inspection and made sure to periodically update me on progress and any important details he found. The process was incredibly smooth and I greatly appreciated the responsiveness of Jeff and the team before and after the inspection. The report after was both detailed and easy to follow as a first time homeowner. Would highly recommend Prospective Home Inspections!
Response from the owner · a month ago
I'm so glad you had a smooth experience with our team from beginning to end. There is a lot to take in when you're buying your first home, so keeping you updated during the inspection and making the report easy to follow are especially important. I'm glad both helped make the process a little less overwhelming. I also appreciate you recognizing the communication before and after the inspection. Alexis and I work together to make sure our clients feel taken care of throughout the entire process, and I know she'll appreciate hearing that as well. Thank you for trusting us with your first home. Congratulations on becoming a homeowner, and I hope you enjoy it for many years to come.
Review from Google · view on Google
Business details
- Address: 1610 Estate Cir, Naperville, IL 60565
- Phone: (630) 394-9219
- Website: prospectivehomeinspections.com
- Service area: Hoffman Estates, IL