Google reviewers rate ProStar Garage Doors five stars based on 245 reviews, noting the owner replied to 36% of them. Customers frequently praise the company for punctual arrivals, clear explanations of repair options, and reasonable pricing for services like spring replacements and opener installations. Technicians are described as professional and efficient, often resolving issues quickly. One low-star review criticized a technician for being distracted by phone notifications during an estimate appointment and failing to provide identification.
Google rating: 5.0 out of 5 from 245 reviews (100% five-star).
Reviews on this page: 245 Google reviews (219 with written comments, 11 with photos).
Owner responses: the business replied to 36% of reviews.
Most recent review: October 24, 2026.
Service: Garage Door Repair Service serving Irving, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
245 reviews on Google
5★244
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
TA
Train A Comin6 reviews
★★★★★
Called for quote had it fixed in two days, very happy with work and the costs. If needed I will call them again.
Response from the owner · 19 hours ago
We really appreciate the 5-star review and are glad we could get your repair completed in just two days. It’s great to hear you were happy with both the work and the cost. If you ever need us again, ProStar Garage Doors is here to help.
Justin was so awesome! Very kind, explained everything he was doing, quick and efficient. I am so happy to know my garage is sealed going into this winter.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 weeks ago
We really appreciate the 5-star review! Justin will be glad to hear your kind words about his clear communication, quick service, and professionalism. We’re happy your garage is sealed and ready for winter.
Daniel replaced our broken spring today and did a great job. He was professional, courteous, and fast. He clearly explained our options and was in and out quickly. I wouldn't hesitate to have them out the next time I need service.
Price assessment: Reasonable price
Response from the owner · 4 weeks ago
We really appreciate the 5-star review! Daniel will be glad to hear your kind words about his professional, courteous, and fast service, and that he took the time to clearly explain your options. Thanks for choosing ProStar Garage Doors, and we’re here whenever you need us again.
Stop looking and just call these folks. Unlike others that are not local and sub contractors, ProStar is 100% legitimate. Quality work and friendly staff make it a business you want to use, not that you have to use.
Price assessment: Great price
Services: Garage door consultation, Garage door design
Called Prostar garage door they sent Daniel out the same day. He did a great job solving my problem. Highly recommend them.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 4 weeks ago
We appreciate the 5-star review and are glad Daniel could come out the same day to get your garage door problem solved. It’s great to hear he did a great job, and we truly appreciate the recommendation.
Pro Star Garage Doors delivered outstanding service when replacing our garage door openers. Their professionalism and promptness stood out from the very beginning, and the quality of their work was excellent. Daniel handled the installation for us and provided truly top‑notch service — knowledgeable, efficient, and incredibly personable. The whole experience was smooth, reliable, and done right. Highly recommend ProStar Garage Doors for anyone needing garage door or opener work.
Response from the owner · 4 weeks ago
We really appreciate your 5-star review and are glad to hear the opener replacement went smoothly. Daniel will be happy to know his knowledgeable, efficient, and personable service made such a strong impression. Thanks for recommending ProStar Garage Doors, and we’re here whenever you need us again.
Incredible service. From start to finish. From the time Madi picked up the phone it was a caring tone. She asked the right questions and even though she couldn’t get me physical service because of schedules being booked. She still went the extra mile to help. She had her colleague near by and asked him if he could help. It’s Friday Labor Day weekend. Here comes Brandon on the phone coaching me like he’s Phil Jackson of the Chicago bulls. He was calm and walked me through the steps like 5 times without me getting it. He was not frustrated instead he made me send pictures to insure he was giving me the right instructions for the device we were trying to program. He sent video link and followed up to make sure i got It. Yep i still didn’t get it. Again he did not change his tone or energy since it’s now 30 mins in to helping me. He slowed down even more to make sure i got It. Finally we were triumph with programming the garage door 45 mins later. Madi and Brandon save the freaking day!!!!!!! Give them people a raise or gift cards to favor spot. I tried but they wasn’t accepting any besides me leaving a review. Madi and Brandon sorry for delay on the review. I went Straight to celebration mode with some beers after yall assisted me in the clutch. Thank yall again for great service and patience with me.
We appreciate the 5-star review! It’s great to hear our team arrived on time and did a fabulous job. We’re glad you had a smooth experience with ProStar Garage Doors.