ProTouch - Carpet Cleaning Virginia Beach logo
ProTouch - Carpet Cleaning Virginia Beach
Virginia Beach, VA · 5.0★ (131)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%88+30.8Reliability 15%78+11.7Craft & service 20%88+17.6Value 10%68+6.8Momentum 8%55+4.4Track record 7%53+3.7Accountability 5%35+1.8Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77
RankPosition by Experts Score among all companies we track in this category.#4
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$236
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0%

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ProTouch - Carpet Cleaning Virginia Beach for area rug cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7

All 10 Google reviews tagged “Area rug cleaning”

★★★★★ Scott · 3 years ago

I NEVER write reviews, but I was thoroughly impressed with ProTouch Carpet Cleaning. Worked HARD - non-stop, agitating, treating, and scrubbing my carpets and brought my 10 year old and pet stained carpet back to life...now looking nearly brand new!! Would HIGHLY RECOMMEND! Thanks for a job well done!!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Ryan · 3 years ago

Amazing work!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Beautiful · 3 years ago

Great service. My carpet looks great. I would definitely recommend this company pro touch. Thank you

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Carlo · 4 years ago

I had Pro touch clean 5 bedroom with closets, hallways, and the stairs! Outstanding job! I couldn’t be happier! I got my moneys worth.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Carlton · 4 years ago

I chose Pro Touch after reading previous reviews and thought if they deliver 50% of how they were reviewed I'd probably be okay with that. Well Alex exceeded my expectations. He called in route as he stated he would and arrived on time. He was very professional and went right to work pre treating and scrubbing by…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Grisha · 5 years ago

Was helpful with rescheduling an AC duct cleaning, once we got a date they arrived on time and did the job well, I had some mold that was treated and the house is much fresher. I will use this service again if I need to and would recommend it to others as well.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Pierre · 5 years ago

Alex did an outstanding job. He was on time, professional, and worked hard. Our carpets were in TERRIBLE shape, and when he was finished they looked practically new. We will definitely use his services again. 😀

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Carolyn · 5 years ago

I have utilized the services of Pro Touch for 5 years both personally and professionally. Alex, the owner, has cleaned the area rugs and ceramic tile grout in my home and he has maintained the wall to wall carpeting at my place of employment. He is always professional, on time and the cost of each job is…

Area rug cleaningGeneral carpet cleaningService not listed
★★★★★ Pursuing · 5 years ago

Alex did a great job cleaning my carpet (stairs) and area rug. He removed all of the stains which then lighten up the area rug. In addition, he cleaned out my dryer vent. He was prompt, very friendly and very professional!

Area rug cleaningGeneral carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Anna · 2 months ago

Rating only, no written review.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning

Why it scores 77How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%88+30.8Reliability 15%78+11.7Craft & service 20%88+17.6Value 10%68+6.8Momentum 8%55+4.4Track record 7%53+3.7Accountability 5%35+1.8Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction88
Reliability78
Craft & service88
Value68
Momentum55
Track record53
Accountability35

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