ProTouch - Carpet Cleaning Virginia Beach logo
ProTouch - Carpet Cleaning Virginia Beach
Virginia Beach, VA · 5.0★ (131)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%88+30.8Reliability 15%78+11.7Craft & service 20%88+17.6Value 10%68+6.8Momentum 8%55+4.4Track record 7%53+3.7Accountability 5%35+1.8Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77
RankPosition by Experts Score among all companies we track in this category.#4
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$236
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0%

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ProTouch - Carpet Cleaning Virginia Beach for upholstery cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$181–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Upholstery cleaning”

★★★★★ Anne · 2 months ago

Wish I had called sooner! My carpets look absolutely amazing — can’t believe the difference! From start to finish, he was incredibly responsive, professional, kind and easy to work with. He arrived ready to get right to work, took his time and did an absolutely fantastic job on both my carpets and couch. His…

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
★★★★★ Sarah · 2 months ago

ProTouch cleaning services did such and amazing job with my carpet and couch that I had to have them out to clean chairs in my business! They were so efficient and the price was reasonable. Definitely choose Protouch Cleaning for your cleaning needs.

Paid $150–200Reasonable priceCarpet steam cleaningUpholstery cleaning
★★★★★ Allison · a year ago

We have used Protouch a couple times and they have done a great job and are reasonable priced. We will definitely be using them again!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
★★★★★ Bonnie · 3 years ago

AMAZING transformation! Had entire house done + upholstery cleaned and we are extremely pleased. Great job, great company.

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Ryan · 3 years ago

Amazing work!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Beautiful · 3 years ago

Great service. My carpet looks great. I would definitely recommend this company pro touch. Thank you

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Rosalynn · 4 years ago

Did a great job on the carpet. I would definitely use them again.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Dominic · 4 years ago

We have used ProTouch Professional Cleaning Services twice now and both times their service was excellent! The technician (Alex) was very professional and knowledgeable. We highly recommend ProTouch for all your cleaning needs. Dominic & Sabina

General carpet cleaningUpholstery cleaningMattress cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Rachel · 4 years ago

Excellent customer service and carpet cleaning top notch

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Professionalism
★★★★★ Grisha · 5 years ago

Was helpful with rescheduling an AC duct cleaning, once we got a date they arrived on time and did the job well, I had some mold that was treated and the house is much fresher. I will use this service again if I need to and would recommend it to others as well.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Angel · 5 years ago

I have used ProTouch about 3 times over the past year and for carpet cleaning and upholstery. Each time my furniture and carpet looks like new. The pro touch technician takes his time to ensure quality work. I will definitely use Pro Touch fron now on.

General carpet cleaningUpholstery cleaning+ Quality
★★★★★ Anna · 2 months ago

Rating only, no written review.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning

Why it scores 77How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%88+30.8Reliability 15%78+11.7Craft & service 20%88+17.6Value 10%68+6.8Momentum 8%55+4.4Track record 7%53+3.7Accountability 5%35+1.8Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction88
Reliability78
Craft & service88
Value68
Momentum55
Track record53
Accountability35

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