Is ProTouch - Carpet Cleaning Virginia Beach any good?
Our verdict: a strong choice — #4 of 20 interior cleaning services, better than 80%. Customers single out its satisfaction and craft & service; accountability is where it trails.
Satisfaction — better than 88% of peers
Craft & service — better than 88% of peers
Reliability — better than 78% of peers
Accountability — 35th percentile
Price $$$: 17% above typical
ProTouch - Carpet Cleaning Virginia Beach for general carpet cleaning
Clear ✕41 customers reviewed a general carpet cleaning job here and rated it 5.00★. Most paid $500+ (category typical: $203–$310). For this job it ranks #4 of 6 interior cleaning services we track.
All 41 Google reviews tagged “General carpet cleaning” · showing 20
ProTouch Cleaning Services was easy to book. Alex was prompt and repeated the same estimate over the phone as in person. He was upfront about the charges and did not suggest any services the carpet didn't need. The setup and cleaning were quick and professional. The carpet looks and smells great. Thanks Alex!
Wish I had called sooner! My carpets look absolutely amazing — can’t believe the difference! From start to finish, he was incredibly responsive, professional, kind and easy to work with. He arrived ready to get right to work, took his time and did an absolutely fantastic job on both my carpets and couch. His…
We have used Protouch a couple times and they have done a great job and are reasonable priced. We will definitely be using them again!
He got here on time and got done very quickly. House looks amazing.
I had 3 general sized bedrooms cleaned with an additional pet stain cleaner for $200. When I walked in the house that evening I was hit with a fresh, clean smell from the carpets. I was amazed at how well ProTouch was able to get old stains out! We were even looking up prices for new carpet entirely because of how…
I NEVER write reviews, but I was thoroughly impressed with ProTouch Carpet Cleaning. Worked HARD - non-stop, agitating, treating, and scrubbing my carpets and brought my 10 year old and pet stained carpet back to life...now looking nearly brand new!! Would HIGHLY RECOMMEND! Thanks for a job well done!!!
Amazing work!
I have used many caret cleaning companies and this was in my top 5 but top 2 for reasonable price. Will call again
Alex was upfront and showed up when he said he would,( a plus in todays climate) , was thorough in explaining the process. He did what he said he would do and my carpets and stairs look great. I highly recommend Pro Touch
I had Pro touch clean 5 bedroom with closets, hallways, and the stairs! Outstanding job! I couldn’t be happier! I got my moneys worth.
Did a great job on the carpet. I would definitely use them again.
Alex was very professional and his service was fantastic! I will definitely call and use him again!
We have used ProTouch Professional Cleaning Services twice now and both times their service was excellent! The technician (Alex) was very professional and knowledgeable. We highly recommend ProTouch for all your cleaning needs. Dominic & Sabina
I had a great experience with Pro Touch. Alex was very underatanding of my needs, patient with my questions, and did exceptional work. Our rental tenants had trashed and stained the carpet. I was sure that I would need to replace the entire thing. Alex was upfront about what he could do, but then over delivered. I…
I highly recommend their services. The technician that came out AB was very knowledgeable and professional. He did an amazing job! This company will definitely be my go to in the future.
Alex from Pro Touch was extremely professional and accommodating. I made an appointment and was unable to keep it, so I called Alex and he switched things around and was able to take care of everything. He showed up on time and his work was exceptional. I will be recommending his services to all of my realtor…
Excellent customer service and carpet cleaning top notch
Carpet cleaning met with my expectations, I would definitely use them in the future.
Get good carpet cleaner, very professional, & quick. Highly recommend!
Excellent job! We will definitely use this company again!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about ProTouch - Carpet Cleaning Virginia Beach
Is ProTouch - Carpet Cleaning Virginia Beach good?
Yes by most measures: 5.0★ from 131 Google reviews and an Experts Score of 77/100 (grade B), #4 of 20 interior cleaning services we track. 0% of reviews in the last two years were 1–2★ (category average 2%).
How much does ProTouch - Carpet Cleaning Virginia Beach charge?
Customers reported a typical bill of $236 (middle half $183–$297), 17% above the interior cleaning services median of $203.
What do customers hire ProTouch - Carpet Cleaning Virginia Beach for?
Mostly general carpet cleaning (41), carpet steam cleaning (39), pet stain & odor removal (27), upholstery cleaning (12).
Does the owner respond to complaints?
The owner replied to null% of 1–3★ reviews (category: 63%).
