Is ProTouch - Carpet Cleaning Virginia Beach any good?
Our verdict: a strong choice — #4 of 20 interior cleaning services, better than 80%. Customers single out its satisfaction and craft & service; accountability is where it trails.
Satisfaction — better than 88% of peers
Craft & service — better than 88% of peers
Reliability — better than 78% of peers
Accountability — 35th percentile
Price $$$: 17% above typical
ProTouch - Carpet Cleaning Virginia Beach for general carpet cleaning
Clear ✕41 customers reviewed a general carpet cleaning job here and rated it 5.00★. Most paid $500+ (category typical: $203–$310). For this job it ranks #4 of 6 interior cleaning services we track.
All 41 Google reviews tagged “General carpet cleaning” · showing 40
ProTouch Cleaning Services was easy to book. Alex was prompt and repeated the same estimate over the phone as in person. He was upfront about the charges and did not suggest any services the carpet didn't need. The setup and cleaning were quick and professional. The carpet looks and smells great. Thanks Alex!
Wish I had called sooner! My carpets look absolutely amazing — can’t believe the difference! From start to finish, he was incredibly responsive, professional, kind and easy to work with. He arrived ready to get right to work, took his time and did an absolutely fantastic job on both my carpets and couch. His…
We have used Protouch a couple times and they have done a great job and are reasonable priced. We will definitely be using them again!
He got here on time and got done very quickly. House looks amazing.
I had 3 general sized bedrooms cleaned with an additional pet stain cleaner for $200. When I walked in the house that evening I was hit with a fresh, clean smell from the carpets. I was amazed at how well ProTouch was able to get old stains out! We were even looking up prices for new carpet entirely because of how…
I NEVER write reviews, but I was thoroughly impressed with ProTouch Carpet Cleaning. Worked HARD - non-stop, agitating, treating, and scrubbing my carpets and brought my 10 year old and pet stained carpet back to life...now looking nearly brand new!! Would HIGHLY RECOMMEND! Thanks for a job well done!!!
Amazing work!
I have used many caret cleaning companies and this was in my top 5 but top 2 for reasonable price. Will call again
Alex was upfront and showed up when he said he would,( a plus in todays climate) , was thorough in explaining the process. He did what he said he would do and my carpets and stairs look great. I highly recommend Pro Touch
I had Pro touch clean 5 bedroom with closets, hallways, and the stairs! Outstanding job! I couldn’t be happier! I got my moneys worth.
Did a great job on the carpet. I would definitely use them again.
Alex was very professional and his service was fantastic! I will definitely call and use him again!
We have used ProTouch Professional Cleaning Services twice now and both times their service was excellent! The technician (Alex) was very professional and knowledgeable. We highly recommend ProTouch for all your cleaning needs. Dominic & Sabina
I had a great experience with Pro Touch. Alex was very underatanding of my needs, patient with my questions, and did exceptional work. Our rental tenants had trashed and stained the carpet. I was sure that I would need to replace the entire thing. Alex was upfront about what he could do, but then over delivered. I…
I highly recommend their services. The technician that came out AB was very knowledgeable and professional. He did an amazing job! This company will definitely be my go to in the future.
Alex from Pro Touch was extremely professional and accommodating. I made an appointment and was unable to keep it, so I called Alex and he switched things around and was able to take care of everything. He showed up on time and his work was exceptional. I will be recommending his services to all of my realtor friends! I highly recommend Pro Touch!
Excellent customer service and carpet cleaning top notch
Carpet cleaning met with my expectations, I would definitely use them in the future.
Get good carpet cleaner, very professional, & quick. Highly recommend!
Excellent job! We will definitely use this company again!
Alex was on time and very professional. He did an Amazing job on my carpet, my carpet looks so good. He was even able to remove a stain that I thought would never come out. This is the first time I’ve been completed satisfied with a carpet cleaning service. I will definitely use ProTouch again.
ProTouch was ABSOLUTELY amazing! Not only were they affordable but the cleaning technician was on time.... Super friendly and he walked me through the entire process. We discussed the "problem" areas on the carpet because I have a pet. The end results were beautiful! He removed stuck on wax, black marks and pet…
The service was efficient and made the carpets cleaner than when we moved in here! Definitely recommend!
Was helpful with rescheduling an AC duct cleaning, once we got a date they arrived on time and did the job well, I had some mold that was treated and the house is much fresher. I will use this service again if I need to and would recommend it to others as well.
Good service, good price! They sent an employee named Alex who was not only polite and professional but was quick and left my carpets better looking than when I had first moved in.
Alex did an outstanding job. He was on time, professional, and worked hard. Our carpets were in TERRIBLE shape, and when he was finished they looked practically new. We will definitely use his services again. 😀
Alex was very professional and thorough. I highly recommend their service!
came super early and was done within an hour! I could tell the different in my carpet IMMEDIATELY! Job well done.
Very professional service. Alex performed exceptionally well.
I have utilized the services of Pro Touch for 5 years both personally and professionally. Alex, the owner, has cleaned the area rugs and ceramic tile grout in my home and he has maintained the wall to wall carpeting at my place of employment. He is always professional, on time and the cost of each job is…
Alex did a great job cleaning my carpet (stairs) and area rug. He removed all of the stains which then lighten up the area rug. In addition, he cleaned out my dryer vent. He was prompt, very friendly and very professional!
I have used ProTouch about 3 times over the past year and for carpet cleaning and upholstery. Each time my furniture and carpet looks like new. The pro touch technician takes his time to ensure quality work. I will definitely use Pro Touch fron now on.
ProTouch was able to clean my carpet the same day I called. We had a minor disaster but it was cleaned and looked even better than before. Alex did a great job!
Great job! I recommend Pro Touch to everybody.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about ProTouch - Carpet Cleaning Virginia Beach
Is ProTouch - Carpet Cleaning Virginia Beach good?
Yes by most measures: 5.0★ from 131 Google reviews and an Experts Score of 77/100 (grade B), #4 of 20 interior cleaning services we track. 0% of reviews in the last two years were 1–2★ (category average 2%).
How much does ProTouch - Carpet Cleaning Virginia Beach charge?
Customers reported a typical bill of $236 (middle half $183–$297), 17% above the interior cleaning services median of $203.
What do customers hire ProTouch - Carpet Cleaning Virginia Beach for?
Mostly general carpet cleaning (41), carpet steam cleaning (39), pet stain & odor removal (27), upholstery cleaning (12).
Does the owner respond to complaints?
The owner replied to null% of 1–3★ reviews (category: 63%).
