How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%88+30.8Reliability 15%78+11.7Craft & service 20%88+17.6Value 10%68+6.8Momentum 8%55+4.4Track record 7%53+3.7Accountability 5%35+1.8Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREProTouch - Carpet Cleaning Virginia Beach
Virginia Beach, VA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 5.0★ from 131 Google reviews
Report card
Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and craft & service; weakest: accountability.
Reviews for your job
Customers hired ProTouch - Carpet Cleaning Virginia Beach for 5 kinds of job.
ProTouch - Carpet Cleaning Virginia Beach for carpet steam cleaning
Clear ✕All 39 Google reviews tagged “Carpet steam cleaning”
The best carpet cleaners! Alex has done beautiful work on my carpet Thank you
Wish I had called sooner! My carpets look absolutely amazing — can’t believe the difference! From start to finish, he was incredibly responsive, professional, kind and easy to work with. He arrived ready to get right to work, took his time and did an absolutely fantastic job on both my carpets and couch. His…
ProTouch cleaning services did such and amazing job with my carpet and couch that I had to have them out to clean chairs in my business! They were so efficient and the price was reasonable. Definitely choose Protouch Cleaning for your cleaning needs.
Did an excellent job on our carpets for our move out clean! Highly recommend
Alex and the Pro Touch team are absolutely outstanding. Second time I’ve used them. I can honestly say they provided the best cleaning I have ever seen. We had a very worn and stained carpet and it looks new. Pro Touch has my strongest possible five star recommendation. Worth every penny. Only carpet cleaning company in my contact list.
Second time I used Alex in the last five months. Extremely professional, efficient, accommodating. If the need Arises, will definitely be using again.
We have used Protouch a couple times and they have done a great job and are reasonable priced. We will definitely be using them again!
Highly recommend! Super fast and made the carpet look like new! Will use in the future and recommend to friends and family.
I had 3 general sized bedrooms cleaned with an additional pet stain cleaner for $200. When I walked in the house that evening I was hit with a fresh, clean smell from the carpets. I was amazed at how well ProTouch was able to get old stains out! We were even looking up prices for new carpet entirely because of how…
Did a great job!
Five star quality very friendly Carpet came out wonderful and smell fantastic
Booking was very quick and simple. Aliaksandr came on time, was very polite, and very quick. I took my dog for a walk around the neighborhood and by the time I was done, he completed my apartment.
Great conversation with kindness
AMAZING transformation! Had entire house done + upholstery cleaned and we are extremely pleased. Great job, great company.
I had my carpets throughout my house steamed, they did a great job . Communication and response time was amazing. I made my appointment through email which makes it so easy for me. Great company, very happy and will use again!
I NEVER write reviews, but I was thoroughly impressed with ProTouch Carpet Cleaning. Worked HARD - non-stop, agitating, treating, and scrubbing my carpets and brought my 10 year old and pet stained carpet back to life...now looking nearly brand new!! Would HIGHLY RECOMMEND! Thanks for a job well done!!!
Beautiful and efficient job
On time and great price always! Carpet looks wonderful!
Amazing work!
Always amazing!!!! Carpet looks like brand new!!!! Thank you
Alex from ProTouch did a great job cleaning my wall to wall carpeting and dryer vent. I moved into my condo just a month ago. The carpet was dirty and stained from the previous owners who had 3 kids and a dog. Some of the stains didn't totally disappear, but they were lessened in appearance by the treatment Alex…
Great service! Haven’t had our carpet cleaned in 3 yrs and now it looks like new. Very professional and fast. I will definitely use them again!
I have used many caret cleaning companies and this was in my top 5 but top 2 for reasonable price. Will call again
Thank you. It was on time and they are wonderful.
Alex was very helpful and personable. I would recommend this business to everyone.
I had Pro touch clean 5 bedroom with closets, hallways, and the stairs! Outstanding job! I couldn’t be happier! I got my moneys worth.
I chose Pro Touch after reading previous reviews and thought if they deliver 50% of how they were reviewed I'd probably be okay with that. Well Alex exceeded my expectations. He called in route as he stated he would and arrived on time. He was very professional and went right to work pre treating and scrubbing by…
Fast and easy appointment. Right on time for the service. And very professional service I got. So satisfied!! Willing to use again!!!!
Alex was very prompt, professional, thoroughful and pleasant. He cleaned our carpets much better than the big “Steamer” Co. that we had several years ago. We highly recommend him!
First off I will say this company is 100% professional and will absolutely fix everything until you are satisfied. We had our carpets cleaned and the next morning, in the room with heavier dog traffic we noticed a wet dog style scent. I texted them that morning and let them know of the issue and he immediately…
I had a great experience with Pro Touch. Alex was very underatanding of my needs, patient with my questions, and did exceptional work. Our rental tenants had trashed and stained the carpet. I was sure that I would need to replace the entire thing. Alex was upfront about what he could do, but then over delivered. I…
Alex was amazing, professional, and punctual!
Excellent customer service and carpet cleaning top notch
Professional, friendly, and quick. Carpet looks great, all stains were removed. Have used the service twice now, and will continue to. Highly recommend.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 41 | $203–$310 |
| Carpet steam cleaning | 39 | $189–$404 |
| Pet stain & odor removal | 27 | — |
| Upholstery cleaning | 12 | $181–$327 |
| Area rug cleaning | 10 | — |
