Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%88+30.8Reliability 15%78+11.7Craft & service 20%88+17.6Value 10%68+6.8Momentum 8%55+4.4Track record 7%53+3.7Accountability 5%35+1.8Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREProTouch - Carpet Cleaning Virginia Beach
Virginia Beach, VA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 5.0★ from 131 Google reviews
Report card
Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and craft & service; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.ProTouch - Carpet Cleaning Virginia Beach is better than 88% of interior cleaning services.A
88
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).ProTouch - Carpet Cleaning Virginia Beach is better than 78% of interior cleaning services.B
78
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.ProTouch - Carpet Cleaning Virginia Beach is better than 88% of interior cleaning services.A
88
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.ProTouch - Carpet Cleaning Virginia Beach is better than 68% of interior cleaning services.B
68
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.ProTouch - Carpet Cleaning Virginia Beach is better than 55% of interior cleaning services.C
55
Track recordTrack record · 7% of the scoreReview volume and years with reviews.ProTouch - Carpet Cleaning Virginia Beach is better than 53% of interior cleaning services.C
53
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.ProTouch - Carpet Cleaning Virginia Beach is better than 35% of interior cleaning services.D
35
Reviews for your job
Customers hired ProTouch - Carpet Cleaning Virginia Beach for 5 kinds of job.
ProTouch - Carpet Cleaning Virginia Beach for general housekeeping
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$221
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$236+17% vs typical interior cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 25%Reasonable 75%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 41 | $203–$310 |
| Carpet steam cleaning | 39 | $189–$404 |
| Pet stain & odor removal | 27 | — |
| Upholstery cleaning | 12 | $181–$327 |
| Area rug cleaning | 10 | — |
