Marìa Isabel Cabrera - VélezLocal Guide · 24 reviews
Excellent Service! Thanks
Response from the owner · a week ago
Thanks for the 5-star review of Public Storage, Marìa!
Review from Google · view on Google
Public Storage
Public Storage at a glance
Google reviewers rate Public Storage 4.8 out of 5 based on 345 reviews, frequently praising the facility for its convenient location, clean grounds, and helpful staff who assist with unit transfers and billing. However, several low-star reviews cite significant issues with pest infestations, including rats and roaches, as well as mold and humidity problems in climate-controlled units. These negative experiences often involve disputes over refunds or perceived inflexibility in customer service when addressing damaged belongings.
- Google rating: 4.8 out of 5 from 345 reviews (94% five-star).
- Reviews on this page: 345 Google reviews (294 with written comments, 1 with photos).
- Owner responses: the business replied to 31% of reviews.
- Most recent review: October 17, 2026.
- Service: Storage Unit serving North Charleston, South Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★345 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Tammy Lee3 reviews
Love love
Response from the owner · a week ago
It's great to hear you are happy with our team and business, Tammy! Thanks so much for leaving a review.
Review from Google · view on Google
William Rodriguez2 reviews
LeAnne is one of the sweetest people I've met in a while, she's so kind and so easy to talk to she's truly a blessing and my favorite part of coming in just to interact with her
Response from the owner · a month ago
We can’t thank you enough for the excellent review, William!
Review from Google · view on Google
Charles L2 reviews
This location is clean, convenient, and always has a live person onsite to speak to. Leanne was pleasant to talk to and handled my issue quickly.
Response from the owner · a month ago
Charles, thank you for taking the time to write Public Storage a review!
Review from Google · view on Google
quintaysia2 reviews
I’ve been leasing a rental property here for over 3 years & have no complaints. LeAnne at the front desk is amazing. As a customer I can tell she values her job and customer relationships.
Response from the owner · 2 months ago
We couldn’t ask for a better review of Public Storage. Thanks so much!
Review from Google · view on Google
Anthony Gibbs1 review
I love the location and I'll definitely love the staff. Thank you!
Response from the owner · 2 months ago
We're so happy to hear this, Anthony! Thanks for choosing Public Storage!
Review from Google · view on Google
Dan Evans5 reviews
Leanne was awesome ! We need more people like her
Response from the owner · 3 months ago
Thanks for the excellent review of Public Storage, Dan!
Review from Google · view on Google
Wendy WoodallLocal Guide · 12 reviews
I’ve used this facility for over a year. The staff are very friendly, helpful and knowledgeable. I recently transferred from one unit to a larger one and there weren’t any issues. I will definitely keep using this facility and recommending it to my friends and family.
Response from the owner · 4 months ago
We love to see great reviews. Thank you from all of us at Public Storage, Wendy!
Review from Google · view on Google
Ravian DowlingLocal Guide · 7 reviews
Friendly service
Response from the owner · 4 months ago
Thank you for your confidence in Public Storage, and for your business. We are grateful to have you as a customer, Ravian!
Review from Google · view on Google
April Owens2 reviews
Le Anne helped me so much today I was upset and she really went beyond her means to make me smile thank you queen.
Response from the owner · 5 months ago
Thank you for your positive review of Public Storage, April!
Review from Google · view on Google
Business details
- Address: 6654 Dorchester Rd, Charleston, SC 29418
- Phone: (843) 619-7758
- Website: publicstorage.com
- Service area: North Charleston, SC