Randy Jackson1 review
The property is clean and very well Maintained
Response from the owner · 4 months ago
Thanks, Randy! We're so happy to know your experience with Public Storage has been positive.
Review from Google · view on Google
Public Storage
Public Storage at a glance
Google reviewers for Public Storage in North Charleston, SC, frequently praise the facility's cleanliness and the helpful, knowledgeable staff who assist with unit selection and account management. Positive feedback often highlights friendly customer service and the ability to resolve issues like late fees or find suitable storage spaces. However, low-star reviews cite recurring problems with unreturned phone calls, unexpected price increases, unauthorized account charges, and occasional staff unavailability on-site.
- Google rating: 4.8 out of 5 from 399 reviews (92% five-star).
- Reviews on this page: 399 Google reviews (331 with written comments, 4 with photos).
- Owner responses: the business replied to 38% of reviews.
- Most recent review: October 22, 2026.
- Service: Storage Unit serving North Charleston, South Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★399 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Liquannas Joyce3 reviews
Parbatee was very knowledgeable and very helpful lm with the other property but she help me and was very nice… she also help me got late fee removed as l explain to her this is my 3 time trying to pay but no one was there.
Response from the owner · a month ago
Liquannas, we're so glad Parbatee was able to assist you at Public Storage. Thanks for sharing your feedback!
Review from Google · view on Google
Michelle Chism DeJongLocal Guide · 16 reviews
ALWAYS FRIENDLY STAFF.😁 Parbatee is wonderful at her job and making sure everything is & was right👏👏👏 Unfortunately the $price$ increase was just to much...WOW😳😮💨😖
Response from the owner · 2 months ago
Thank you, Michelle. Feedback like this inspires our team. We are delighted that you feel secure storing with us. Committed to our clients, the Public Storage team puts your needs first and will work to promptly resolve any inconveniences.
Review from Google · view on Google
Lawrence boysLocal Guide · 16 reviews
Great place too rent space!!
Response from the owner · 3 months ago
We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Public Storage Team
Review from Google · view on Google
Isaiah GloverLocal Guide · 9 reviews
Parbatee was very kind and professional she's an asset.
Response from the owner · 3 months ago
Thank you for your confidence in Public Storage, Isaiah!
Review from Google · view on Google
Derek Myers1 review
Excellent service, I am a returning customer and the customer service is better than expected.
Response from the owner · 4 months ago
Thank you, Derek, for reviewing Public Storage!
Review from Google · view on Google
Richie SmithLocal Guide · 42 reviews
Parbatee was amazingly helpful and will always have a smile on her face. It was a pleasure meeting her😍
Response from the owner · 5 months ago
We couldn’t ask for a better review of Public Storage. Thanks so much, Richie!
Review from Google · view on Google
Norman Singletary2 reviews
Parbatee was very helpful getting my fees reduce just want to say thank you
Response from the owner · 5 months ago
Norman, thank you for taking the time to leave a review for Public Storage!
Review from Google · view on Google
Charlene Manigault2 reviews
Very Good service and very informative from Ms Parbatee and LeAnne
Response from the owner · 5 months ago
We are honored to receive your support, Charlene. Thank you! - Public Storage Team
Review from Google · view on Google
GradeFtt 1232 reviews
Bad. Way too much money and they kept taking money outta my account for no reason. Random 17$ charges out of nowhere
Response from the owner · 6 months ago
Here at Public Storage, we are always looking for ways to improve. We appreciate your input.
Review from Google · view on Google
Business details
- Address: 5715 Dorchester Rd, Charleston, SC 29418
- Phone: (843) 619-7692
- Website: publicstorage.com
- Service area: North Charleston, SC