Google reviewers for PureClean in Seattle note a 4.9 rating from 2779 reviews, with the owner responding to 77% of comments. Customers frequently praise technicians for punctuality, clear communication, and professional handling of carpets, rugs, and upholstery, often citing fair pricing and effective stain removal. However, some low-star reviews highlight recurring issues with inconsistent service quality, unexpected price increases, and damage to furniture, indicating that customer experiences can vary significantly despite the high overall rating.
Google rating: 4.9 out of 5 from 2,779 reviews (95% five-star).
Reviews on this page: 2,779 Google reviews (2,264 with written comments, 76 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: October 23, 2026.
Service: Steam Cleaning Service serving Seattle, Washington.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
2,779 reviews on Google
5★2,651
4★87
3★13
2★5
1★23
Reviews from Google, shown as published (original wording, unedited).
BT
Brittney Tabora9 reviews
★★★★★
Daniel was so great. I highly recommend using this company :). Daniel answered all my questions, and took the time to explain things. Will def use them again.
Price assessment: Reasonable price
Services: Carpet steam cleaning, General carpet cleaning
Response from the owner · a day ago
Hi Brittney Tabora,
Thank you for your wonderful feedback!
We’re glad to hear that Daniel provided such a positive experience by patiently answering your questions and taking the time to explain everything clearly. We appreciate your recommendation and are happy to know you would choose us again.
Thank you for your trust and support!
Had a great experience with Jesus. He was extremely patient, explained all of our options clearly and concisely. His knowledge and professionalism really shined through. Will definitely use PureClean again.
Response from the owner · 2 days ago
Hi Jennifer Chikos,
Thank you for the wonderful review!
We’re delighted to hear that Jesus was patient, clearly explained your options, and demonstrated such strong knowledge and professionalism. Taking the time to help customers understand their choices is important to us, and we’re glad he made such a positive impression. We truly appreciate your continued trust and look forward to serving you again.
Thank you for trusting Pure Clean!
It was a great experience and I got what I paid for.
There were a few spots I was hoping could have been cleaned but in general I’m satisfied.
Price assessment: Reasonable price
Price: $250–300
Services: Carpet steam cleaning
Response from the owner · 3 days ago
Hi Steve Lopez,
Thank you for sharing your honest feedback!
We’re glad to hear that you had a good overall experience and felt the service was worth what you paid. We also appreciate your note about the spots you had hoped would receive additional cleaning, as feedback like yours helps us understand where we can improve. Thank you for choosing Pure Clean!
I couldn't be more pleased with this company and their services.
Services: General carpet cleaning
Response from the owner · a week ago
Hi Charlene M.,
Thank you for your wonderful feedback!
We’re delighted to hear that you’re pleased with our company and the services we provided. Your satisfaction means a great deal to us, and we truly appreciate your trust and support.
Thank you for choosing our team!
Jesus was polite, professional, made me aware of available services but didn’t pressure me into anything I didn’t want.
He was on time, explained the process and worked quickly and efficiently.
Price assessment: Reasonable price
Price: $500+
Services: Carpet steam cleaning
Response from the owner · a year ago
Thank you for the high praise! We're glad you enjoyed our service.
Excellent carpet cleaning by Heather. Have used pure clean several times now and will again! The rotary machine worked great on our dog friendly carpet.😏
Price assessment: Reasonable price
Price: $450–500
Services: Carpet steam cleaning
Response from the owner · a year ago
We appreciate your feedback and the 5-star rating! It means a lot to us.
Forest was our tech and he did a fabulous job. So fast, provided all the needed details up front and was also honest about any potential long term stains. Great worker! For sure recommend
Price assessment: Reasonable price
Price: $350–400
Services: Carpet steam cleaning
Response from the owner · a week ago
Hi Evan Klein,
Thank you for your wonderful review! We’re delighted to hear Forest provided fast, professional, and honest service while keeping you informed throughout the process. We truly appreciate your recommendation and are grateful for your support!
Professional and great service. Thorough and took the time to go though everything before cleaning. The follow ups after was nice touch. Would definitely recommend and use again.
Response from the owner · a week ago
Hi Mary Lou Barrett,
Thank you for your thoughtful feedback!
We’re glad to hear that you appreciated the professionalism, thoroughness, and care our team provided throughout the cleaning process. It’s great to know that they took the time to explain everything beforehand and that the follow-up communication added to your positive experience. We truly value your recommendation and are grateful for your trust. We look forward to assisting you again whenever you need us!
Daniel explained the process and gave us a fair quote. We had dirt stains from our dog tracking it in. Danial worked hard to remove them. The carpet looks great. We will use the service again.
Price assessment: Reasonable price
Price: $250–300
Services: Carpet steam cleaning
Response from the owner · 2 weeks ago
Hi Steve Pace,
Thank you for your wonderful feedback!
We’re glad Daniel took the time to explain the process, provide a fair quote, and work diligently to remove the stains from your carpet. It’s great to hear that you’re happy with the results! We truly appreciate your trust in our service and look forward to helping you with your future carpet cleaning needs.
On time, professional priced right and my rugs look great! Daniel did an awesome job. Will be requesting him from now on.
Price assessment: Great price
Price: $300–350
Services: Carpet steam cleaning
Response from the owner · 2 weeks ago
Hi Sam Smith,
Thank you for your wonderful feedback!
We’re delighted to hear that Daniel provided excellent service and that you were pleased with the results of your rug cleaning. We’re glad you appreciated his punctuality, professionalism, and the value of our service.
Thank you for your trust and support, and we look forward to serving you again!
