Experts Reviews · Company report
PureFlo Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

PureFlo Plumbing

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 245 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PureFlo Plumbing is better than 96% of plumbers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PureFlo Plumbing is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PureFlo Plumbing is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PureFlo Plumbing is better than 98% of plumbers.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PureFlo Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PureFlo Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired PureFlo Plumbing for 8 kinds of job.

PureFlo Plumbing for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$542
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Drain cleaning”

LianaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ryan and his crew are top notch! From replacing a tankless water heater to unclogging drains and a bunch of other random stuff, they’re always on time, professional and do excellent work. Highly recommended!!

Paid $400–600Reasonable priceWater heater installationDrain cleaning
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This is my third time using PureFLO and every time they’ve been amazing. My dog is having some heart issues that has him on an extreme rest protocol so bringing a stranger into the house wasn’t ideal. Ryan and Jack were amazingly accommodating to this. Jack did the job quickly, quietly, and professionally. Can’t recommend this company enough

Paid $1–200Great priceDrain cleaning
Judy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Marcel did a fantastic job fixing my plumbing issue. He covered the floor where he was working and left everything spotless. Very happy about the quality of work he did. Would recommend them 100%.

Paid $1–200Great priceDrain cleaning
LauraLauraLaura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

1.) 2025: Timely and efficient, Tyler was a bit early and that is fine. He was knowledgeable and corrected the issue(s) and cleaned up, too. Courteous and reasonable fee, I will recommend PureFlow Plumbing to anyone who needs this service.// 2.) April 2026, needed sink drains unclogged and a bathtub faucet repair,…

Paid $900–1,000Not sureDrain cleaningFaucet repair
CherylLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I had an excellent experience from start to finish. The initial call provided clear details about the issue and tenant contact, and everything was handled exactly as directed. The office and technician communicated well, calling and texting with an accurate ETA, and the repairman arrived right on time. Each visit,…

Great priceToilet repairDrain cleaningPlumbing pipe repair
Angie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Marcel was very professional. He explained what he was doing and how when I asked him what he was doing. I highly recommend using PureFlo.

Paid $200–300Great priceDrain cleaning
Chuck8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tech was on time , did a great job .I will definitely call them again should I need a plumber in the future.. Five stars all around!

Paid $200–300Reasonable priceDrain cleaning
dianneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It was so rewarding to get a professional, honest approach to my problem and a decent price. Very happy with the service

Paid $100–200Reasonable priceDrain cleaningService not listed
bin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fast in response. Arrives so fast for immediate need. Nice service and easy to track the process. Would recommend!

Drain cleaning
Darin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wow, Pureflow had a tech at my rental in about 30 minutes, got the pipes flowing and the price was awesome. Definitely will call them again.

Drain cleaning
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Friendly Technicians. I had a job that started out simple and turned into a major issue. They figured out a solution and got it knocked out the next day. At a reasonable price. Good Job!

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairOutdoor plumbing system repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great prompt service..

Drain cleaning
Jonathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nothing but great things to say. Prompt, thorough and professional. Thank you, Marcel!

Drain cleaningPlumbing pipe repair
Culhane'sLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding service and value! We are in business over 20 years, and voting PureFlo Plumbing the best PLUMBER in JAX! Ask for Donald or Marcel, very professional and courteous.

Great priceToilet repairDrain cleaningPlumbing pipe repair
Geri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Omg! I will only use PureFlo Plumbing for all my needs. I called a big Plumbing company in an emergency at night with a toliet back-up. Was told I needed a new sewer line. Was quoted $18,900 and they could start ASAP. I was referred to PureFlo for a second opinion. 2 hours later my problem was solved! A big Ole…

Paid $800–900Great priceToilet repairDrain cleaningSewer cleaning
Lynda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The thechnician, Jack, showed up on time, was polite and efficient. He was able to fix my problem within an hour. I was very pleased with the service.

Reasonable priceDrain cleaning
Aarona day ago★★★★★

Rating only, no written review.

Drain cleaning
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $200–300Not sureToilet repairDrain cleaning
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceDrain cleaning

Price

$353-24% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 55%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair25$353–$1.2k
Drain cleaning19$227–$542
Toilet repair19$216–$585
Plumbing leak repair12$271–$980
Outdoor plumbing system repair9$340–$1.5k
Water heater installation8$1.2k–$2.4k
Toilet installation6$517–$1.4k
Sewer cleaning4$317–$593

Compare with