Experts Reviews · Company report
PureFlo Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

PureFlo Plumbing

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 130 plumbers · 5.0★ from 245 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PureFlo Plumbing is better than 96% of plumbers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PureFlo Plumbing is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PureFlo Plumbing is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PureFlo Plumbing is better than 98% of plumbers.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PureFlo Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PureFlo Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired PureFlo Plumbing for 8 kinds of job.

PureFlo Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 25 Google reviews tagged “Plumbing pipe repair” · showing 20

KLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Big thanks to Ryan for answering my late night emergency request and sending Jack out first thing in the morning. Problem was solved and now we can breathe easy. Thanks for being so responsive! We appreciate you!

Paid $1–200Reasonable pricePlumbing pipe repairPlumbing leak repair
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They gave a good estimate and were very professional throughout the whole process. They worked with me on price and gave multiple solutions and estimates. Would definitely recommend them to anyone.

Paid $2,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Tanya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Marcel was amazing! Thank you for helping us last minute. He was kind, thorough, and explained every step of the way. Why support a corporation where you are just a number when you can support this local business who actually cares and takes pride in their work. We definitely will be turning to them when in need of any plumbing issues.

Paid $200–400Reasonable pricePlumbing pipe repairPlumbing leak repairGarbage disposal repair
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a slab leak in our guest bathroom. PureFlo sent out their technician, Marcel, who took out 2 floor tiles that enabled him to fix the leak. They are very professional and reasonably priced. Ryan, the owner, followed up with very valuable advice. Now we understand why they were so highly recommended and we will definitely use them again!

Plumbing pipe repairPlumbing leak repair
LisaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

PureFlo did an absolute fantastic job recently on my kitchen sink. They provided speedy service on the same day, kept me updated on job status throughout the entire process and their price is affordable. They were the prime example of EXPERTS! I plan to call on them very soon for another job to repl my water softener.

Paid $1–200Reasonable pricePlumbing pipe repair
The3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Our church has had the pleasure of working with this plumbing company on multiple occasions, and they have consistently exceeded our expectations. They always answer the phone and respond promptly whenever an issue arises, which is invaluable when managing a busy church facility. Their team is professional,…

Toilet repairPlumbing pipe repairService not listed
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very professional, on time and did a great job!!

Paid $1,000+Reasonable pricePlumbing pipe repairToilet installationSewer repair
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing People!! From start to finish dealing with PureFlo was awesome. From the crew working on the home itself to the owner of the company, everyone was polite and very professional. On site, Marcel and crew were great to work with. Our job included a whole home re-pipe, water heater install, and concrete…

Water heater installationPlumbing pipe repair
CherylLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I had an excellent experience from start to finish. The initial call provided clear details about the issue and tenant contact, and everything was handled exactly as directed. The office and technician communicated well, calling and texting with an accurate ETA, and the repairman arrived right on time. Each visit,…

Great priceToilet repairDrain cleaningPlumbing pipe repair
Ashleigh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ryan is incredible, I now use him in all of my property flips since he did the first job. He's also gone out of his way to help my family when they've needed plumbing work done, great company and highly recommend!

Paid $1,000+Great priceToilet repairWater heater installationShower installation
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

This is the plumbing company you want for your house.I had my 45yr old house completely repiped.The workmanship and attention to detail is phenomenal. Ryan kept me, informed throughout the process. Marcel ,Cameron and Beau were courteous and conscientious. The whole experience was great!

Paid $1,000+Great pricePlumbing pipe repairToilet installationPlumbing leak repair
Elton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Guys did a bang up job in a timely fashion highly recommend this company

Great priceToilet repairPlumbing pipe repairOutdoor plumbing system repair
SLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Efficient, professional and family owned. Zero complaints here. Plus they offer financing.

Paid $1,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
SamLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Outstanding! The tech that came out, Marcel, was extremely knowledgeable, expeditious and very customer friendly. He expertly communicated with us the problem, the causation and the repair. Beyond stellar service from start to finish - from the call to the office to the repair - every single person had a sense of…

Paid $1,000+Plumbing pipe repairOutdoor plumbing system repairFaucet installation
BenLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

PureFlo Plumbing truly saved the day. My house was a flip, and the plumbing — which somehow passed inspection — was definitely not done properly. Ryan came out promptly to quote the job and was incredibly knowledgeable. They scheduled the work quickly, and Jack and Marcel were efficient, friendly, and took the time…

Great pricePlumbing pipe repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Friendly Technicians. I had a job that started out simple and turned into a major issue. They figured out a solution and got it knocked out the next day. At a reasonable price. Good Job!

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairOutdoor plumbing system repair
Jonathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nothing but great things to say. Prompt, thorough and professional. Thank you, Marcel!

Drain cleaningPlumbing pipe repair
Culhane'sLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding service and value! We are in business over 20 years, and voting PureFlo Plumbing the best PLUMBER in JAX! Ask for Donald or Marcel, very professional and courteous.

Great priceToilet repairDrain cleaningPlumbing pipe repair
Susan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

With an emergency plumbing need on a Sunday, I called PureFlo Plumbing after doing some research on a local Facebook group. My experience with this local home grown business was EXCELLENT. Jack, Marcel and Ryan are experts in the field and went above and beyond for fixing my issue in an older home. If you are in an…

Great pricePlumbing pipe repair
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent, prompt service! Had a spigot fitting break on a Sunday, they had someone out to fix the issue within an hour and a half, and the work was done in 30 minutes and was very reasonable. Would use again!

Reasonable pricePlumbing pipe repair

Show more plumbing pipe repair reviews (5 more) →

Price

$353-24% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 55%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair25$353–$1.2k
Drain cleaning19$227–$542
Toilet repair19$216–$585
Plumbing leak repair12$271–$980
Outdoor plumbing system repair9$340–$1.5k
Water heater installation8$1.2k–$2.4k
Toilet installation6$517–$1.4k
Sewer cleaning4$317–$593

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