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Purple Roots

Film production company · El Paso, TX · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 175 video production companiesPosition by Experts Score among all companies we track in this category. · better than 82%
5.0 ★★★★★ 53 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
17%reviews answered by the owner
Oct 2026latest review

Purple Roots at a glance

Google reviewers rate Purple Roots five stars based on fifty-three reviews, with the owner responding to only seventeen percent of comments. Clients frequently cite punctuality, clear communication, and creative video production for business promotion, social media, and events. Feedback highlights professional handling of filming processes, efficient turnaround times, and reasonable pricing, with no recurring criticisms evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 53 reviews (100% five-star).
  • Reviews on this page: 53 Google reviews (40 with written comments).
  • Owner responses: the business replied to 17% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Video Production Company serving El Paso, Texas.

Data from Google, last updated November 2, 2026.

Score profile vs other video production companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 98 (median 97)Momentum: 100 (median 100)
Purple RootsVideo Production Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Purple Roots: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Purple Roots: 98/100 on this factor. Category median: 97.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Purple Roots: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
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Bar = this company · dark tick = category median.

Star ratings

53 Google reviews we collected

  • 5 stars53100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 40 written reviews

  • Praise62100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1829%
  • Speed & response1219%
  • Would recommend1219%
  • Quality & results1118%
  • Communication610%
  • Honesty & trust35%

What customers talk about

We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were so kind and made me feel at ease when I was doing the interview.”
  • “We needed 3 videos for our business to promote and they came on time and great quality and super creative ideas”
  • “Highly recommend working with Nadim if you want content that truly stands out.”
  • “e had an excellent experience working with Nadim and his team on promotional reels for Meduza and Sushi Itto.”
  • “Shot a commercial for fright fest made it super easy, very transparent and easy to work with”
  • “They handled the video recap for our very first race thru run for it, and honestly, we were blown away by the results.”

People customers mention

  • Nadim 8 reviews
  • Agency 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Johnny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Shot a commercial for fright fest made it super easy, very transparent and easy to work with

Grissel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing work! They know what they’re doing, very professional. They help get your message across & relate to the audience. Have had a great experience!

Pablo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great customer service. We needed 3 videos for our business to promote and they came on time and great quality and super creative ideas

LILY1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Vinieron a nuestro negocio y hicieron unos videos de comedia con influencers que consiguieron muchas vistas y muchos clientes. Si quieres un buen trabajo contáctalos.

Deborah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Such a great team! We’re so glad we found them to help launch our new business. They’re full of creative ideas, consistently create great content, and are always readily available. Overall, they’re an amazing and fun team to work with!

Daphne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were so kind and made me feel at ease when I was doing the interview. They set up very quick and were very time efficient. I would definitely recommend them!

Photos

Customer reviews

5.0 ★★★★★ 53 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Johnny Perez7 reviewsTotal number of Google reviews Johnny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shot a commercial for fright fest made it super easy, very transparent and easy to work with

Grissel Rodriguez4 reviewsTotal number of Google reviews Grissel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing work! They know what they’re doing, very professional. They help get your message across & relate to the audience. Have had a great experience!

Pablo Tovar5 reviewsTotal number of Google reviews Pablo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service. We needed 3 videos for our business to promote and they came on time and great quality and super creative ideas

LILY LOSANO1 reviewTotal number of Google reviews LILY has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Vinieron a nuestro negocio y hicieron unos videos de comedia con influencers que consiguieron muchas vistas y muchos clientes. Si quieres un buen trabajo contáctalos.

Deborah Munoz10 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such a great team! We’re so glad we found them to help launch our new business. They’re full of creative ideas, consistently create great content, and are always readily available. Overall, they’re an amazing and fun team to work with!

Brenda Jazmin4 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the hard work! This people are awesome! 💪🏽✨

Adriana Romano2 reviewsTotal number of Google reviews Adriana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love filming with Nadim! Great agency!

Lourdes Hernandez8 reviewsTotal number of Google reviews Lourdes has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great agency, Nadim is an amazing videographer!

Daphne Hansen1 reviewTotal number of Google reviews Daphne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were so kind and made me feel at ease when I was doing the interview. They set up very quick and were very time efficient. I would definitely recommend them!

Response from the owner · 5 months ago

Thank you for the hospitality in your home. We were in and out in no time. Great job.

Mundo Pacheco1 reviewTotal number of Google reviews Mundo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The experience was quick and painless. I was a bit nervous at first, but then was at ease with the process. Very professional.

Response from the owner · 5 months ago

You were a natural. Genuine and Heartfelt testimonial. Thank you for having us.

Purple Roots on Google Maps →

Business details