Customers highlight punctuality, thorough work, and clear communication regarding fire sprinkler, alarm, and inspection services. Recurring themes include efficient repairs, detailed explanations of the scope of work, and helpful office staff. However, low-star reviews cite unprofessional behavior, rude service management, and trucks blocking parking lots as common issues.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
They show up on time, are efficient and thorough. They explain the scope of work clearly and provide details of finished job.
We sincerely appreciate your continued trust, Patty Britten. It means a lot to us to be your go-to team. Thank you for the many years of support.
PARKER WAS AMAZING! REALLY CAME THROUGH FOR US IN A TOUGH TIME! THANK YOU!!
Thank you, O Shanks! We’re so glad you had a great experience. We'll share your wonderful feedback with Parker and wish you all the best.
Excellent Service, used them for years at my place of business. Fast Parts as needed.
We sincerely appreciate your continued trust, Dan Washburn. It means a lot to us to be your go-to team. Thank you for the many years of support.
Bobby from pye barker is amazing guy and super knowledgeable great service guy
Thank you, Ben Badshaw! We’re so glad you had a great experience. We'll share your wonderful feedback with Bobby, and wish you all the best.
Preston is very professional and was respectful of the property and did a thorough job repairing my sprinkler system.
That's great to hear, Emily Neal! We'll make sure that Preston is recognized for an excellent service! Take care!
Preston was very personable and did a great job walking me through the repair. Highly recommend.
We always love hearing about our wonderful team, Grant Thacker! We'll make sure to share your kind words with Preston. Take care!
Bobby is the greatest nobody at rapid fire knows my building the way he does. He is thorough. He is quick. He upholds the standards of Rapid Fire. It is a pleasure to have him in my building when I need him. He’s always on time the man gets it done!!!
We always love hearing about our wonderful team, Benjamin Adams! We'll make sure to share your kind words with Bobby. Take care!
Mason helped me out so much !! He was so knowledgable and made the ordeal a lot easier. He explained everything to me in detail. This was a week ago but also damn he looked really good explaining it to me I won’t lie
Thank you so much, Rae! We're glad to hear that Mason delivered the level of service you deserve. We appreciate you taking the time to share your experience.
Mason provided an amazing professional experience and truly helped me with a difficult situation
Thank you for the great review, Kya! We're grateful for your support, and we'll make sure to share your kind words with Mason!
Mason took care of me and provided an amazing professional service
We’re thrilled to hear this, Emily! Mason always delivers an amazing experience. We wish you all the best!
Pye-Barker Fire & Safety, formerly Rapid Fire Protection on Google Maps →