Google reviewers rate Qdoba Mexican Eats in Hattiesburg 4.5 out of 5 based on 933 reviews, with the owner responding to half of them. Customers frequently highlight fresh food, friendly staff, and efficient service, including punctual catering deliveries and affordable portions. However, low-star reviews cite recurring issues with food safety, such as glass fragments and food poisoning, alongside complaints about bland flavors and insufficient rice portions.
Google rating: 4.5 out of 5 from 933 reviews (73% five-star).
Reviews on this page: 932 Google reviews (574 with written comments, 34 with photos).
Owner responses: the business replied to 50% of reviews.
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 574 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thanks to the manager Emily for being so attentive for my very large catered delivery order.”
“…ll that I didn’t have an option to get online and when I called I was rudely told “sir, I don’t have time to take your payment over the phone” followe…”
“Thanks again for being extra courteous and right on time!”
“Very slow at making orders here .”
“Cuddos to the Hardy street location because you guys did a great job!”
“Horrible customer service especially when they are working during a lunch or dinner rush.”
“The prices are more than fair, the portions are solid, and I've never left disappointed.”
“Everything is rushed and you might get over charged or they forget something.”
“I come to this restaurant probably 3-5 times a week and would rate my experience a 10/10 everytime.”
“It’s always nice to be helped by someone who genuinely seems happy to be there.”
“Their team is always kind, welcoming, and incredibly easy to work with.”
People customers mention
Chipotle11 reviews
Anai10 reviews
Jess8 reviews
Richlyn7 reviews
Angie6 reviews
Katie6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Master D SmithLocal Guide · 41 reviewsiTotal number of Google reviews Master has written across all businesses on Google Maps, not just this one.
This Qdoba location is phenomenal. Thanks to the manager Emily for being so attentive for my very large catered delivery order. The food was made perfectly from the proteins, to the chips and queso, and the entire setup!! Cuddos to the Hardy street location because you guys did a great job! Fed 80 hungry troops and it was amazing!! Thanks again for being extra courteous and right on time!!!
Order type: Delivery
Meal type: Lunch
Price per person: $100+
Group size: 9+ people
Response from the owner · 23 hours ago
Hi D, it's awesome to hear our team hooked it up for you! You can always rely on us to get your catering in time for your event. We're glad you enjoyed the food. We hope to see you again soon!
Erin McCullum2 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
great food and great service. shoutout alexus my goat.
Order type: Dine in
Response from the owner · a day ago
Hi Noel, thanks for the great review. We want to make tasty food and provide excellent service, and it sounds like we're firing on all cylinders. We hope you stop in again soon for another fantastic experience!
Jack Holbrook1 reviewiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Great service in a very speedy and timely manner. Jess really helped with my order and prepared a great bowl. I come to this restaurant probably 3-5 times a week and would rate my experience a 10/10 everytime.
Order type: Take out
Meal type: Lunch
Price per person: $10–20
Special events: Not sure
Response from the owner · 2 days ago
Hi Jack, thanks for the great feedback! We want to provide amazing service and delicious food so it's great to hear you had such a great experience with our team during your last visit. We hope to see you again soon!
Joseph Warren3 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Hi Joseph, thanks for the great review. We want to make fresh, tasty food and provide friendly service - it sounds like we're firing on all cylinders. We hope you stop in again soon for another fantastic experience!
Kevin Barnett1 reviewiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Alexis was very sweet she helped me with my bags and drinks!!
Order type: Dine in
Price per person: $10–20
Special events: Seasonal / holiday event
Response from the owner · 3 days ago
Hi Alexis, thanks for the awesome feedback! We want to provide amazing service so we're glad to hear you had such a great experience with Alexis during your last visit. We hope to see you again soon!
lexi latyra1 reviewiTotal number of Google reviews lexi has written across all businesses on Google Maps, not just this one.
Great customer service and nice staff. Love the hardy street location. Anai was such a sweet and nice girl. Will definitely come and eat here again.
Order type: Take out
Meal type: Dinner
Price per person: $20–30
Group size: Suitable for all group sizes
Response from the owner · 6 days ago
We love hearing from fans like you, Hector! It's awesome to hear that you love QDOBA so much. We'll always be here to provide you with the best customer service. We look forward to your next visit!
