Construction company · Windsor, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%94+28.9Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 31 deck contractorsiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★44 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Quality Builders and Renovation Inc five stars based on forty-four reviews, noting that the owner replied to only seven percent of them. Clients describe a range of services including kitchen and bathroom remodels, exterior siding, roofing, flooring, fencing, and landscaping. Recurring themes highlight clear communication, punctuality, fair pricing, and attention to detail. The provided excerpts contain no low-star reviews, so no common criticisms are identified.
Google rating: 5.0 out of 5 from 44 reviews (100% five-star).
Reviews on this page: 44 Google reviews (30 with written comments, 1 with photos).
Owner responses: the business replied to 7% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyDeck Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quality Builders and Renovation Inc: 98/100 on this factor. Category median: 83.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quality Builders and Renovation Inc: 94/100 on this factor. Category median: 75.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 88.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quality Builders and Renovation Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
–
Bar = this company · dark tick = category median.
Star ratings
44 Google reviews we collected
5.0of 5
5 stars44100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
100%praise
Praise72100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1825%
Staff & attitude1217%
Speed & response1115%
Would recommend1115%
Communication811%
Honesty & trust710%
Price & value57%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Not only are Chuy and Miguel friendly and thorough during planning, but they let their team's work speak for itself.”
“Chuy and everyone at Quality Builders are caring and attentive professionals who have completed all of our jobs wonderfully and with careful regard fo…”
“) The supervisors and the workers are prompt, courteous, industrious, full of excellent suggestions, and all around nice guys.”
“I highly recommend Quality Builders for whatever your home improvement needs are.”
“They communicate well and follow through on scheduled commitments.”
“I honestly thought their timeline sounded too good to be true, but they proved me wrong and delivered!”
“They provide a good quality product at a reasonable rate.”
People customers mention
Chuy8 reviews
Renovations4 reviews
Miguel4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Cliff2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I have had the opportunity to work with Quality Builders and Renovations on numerous occasions over the last few years. I have found them to be great to work with. They work well with customers and other contractors. They communicate well and follow through on scheduled commitments. They provide a good quality…
Reasonable price
Jason5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Always reliable! Work is priced fair and no corners are cut. I trust them with any project.
Reasonable price
Julian2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Chuy and everyone at Quality Builders are caring and attentive professionals who have completed all of our jobs wonderfully and with careful regard for our budget. My wife and I have already used Quality Builders for our floors, garage repairs, roof repairs, siding, installing a fence with a gate, and painting the…
CarlyLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The folks who work here are absolutely top notch! I used them for a fairly complicated complete backyard renovation and their attention to detail and professionalism were above and beyond my expectations. (I have worked with contractors fairly often in the past.) The supervisors and the workers are prompt,…
AlyxandraLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I wish I could give more stars. Chuy, Miguel, and their entire team are beyond amazing. Chuy has such attention to detail and can make any vision come to life. I cannot get over the quality of craftsmanship AND his level of communication. He and his team were always on time and rolled with every punch. We couldn’t have done this renovation without them.
Katie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We had such a great experience with Quality Builder and Renovations. They completely transformed our commercial building into something modern, functional, and beautiful.
Chuy, Miguel, and Bryan were awesome to work with—communication was clear the whole time, and I never felt out of the loop. I honestly thought…
I have had the opportunity to work with Quality Builders and Renovations on numerous occasions over the last few years. I have found them to be great to work with. They work well with customers and other contractors. They communicate well and follow through on scheduled commitments. They provide a good quality product at a reasonable rate.
They one my first calls when looking for assistance on a project.
Price assessment: Reasonable price
Response from the owner · 4 days ago
Thank you, Cliff! Knowing we're one of your first calls when a project comes up genuinely means everything to us. We do put a lot of care into communicating clearly and showing up when we say we will, so hearing that it comes through for you over multiple projects is really rewarding. Looking forward to the next one!
Jason Baumgarten5 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Chuy and everyone at Quality Builders are caring and attentive professionals who have completed all of our jobs wonderfully and with careful regard for our budget. My wife and I have already used Quality Builders for our floors, garage repairs, roof repairs, siding, installing a fence with a gate, and painting the exterior, and we couldn't be happier. Not only are Chuy and Miguel friendly and thorough during planning, but they let their team's work speak for itself. Neighbors, impressed with the results, professionalism, and respect during lengthy projects, have asked us to put them in contact. Of course, we have also recommended Quality Builders to friends. If they can't help you with some aspect of your home, they surely know someone who can, as we've discovered, and they have also been top-quality, honorable professionals. In a word: integrity.
Response from the owner · a month ago
Julian, thank you so much for the kind words. It truly means a lot to me, Miguel, and the entire QBR team. We really appreciate the trust you and your wife have placed in us and your recommendations to friends and neighbors. Thank you again for your support—we truly appreciate it!
Carly HegleLocal Guide · 55 reviewsiTotal number of Google reviews Carly has written across all businesses on Google Maps, not just this one.
The folks who work here are absolutely top notch! I used them for a fairly complicated complete backyard renovation and their attention to detail and professionalism were above and beyond my expectations. (I have worked with contractors fairly often in the past.) The supervisors and the workers are prompt, courteous, industrious, full of excellent suggestions, and all around nice guys. You can expect them to do the quality work behind the finished product that is essential to a good outcome.
Alyxandra VernonLocal Guide · 15 reviewsiTotal number of Google reviews Alyxandra has written across all businesses on Google Maps, not just this one.
I wish I could give more stars. Chuy, Miguel, and their entire team are beyond amazing. Chuy has such attention to detail and can make any vision come to life. I cannot get over the quality of craftsmanship AND his level of communication. He and his team were always on time and rolled with every punch. We couldn’t have done this renovation without them.
Katie Chase7 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
We had such a great experience with Quality Builder and Renovations. They completely transformed our commercial building into something modern, functional, and beautiful.
Chuy, Miguel, and Bryan were awesome to work with—communication was clear the whole time, and I never felt out of the loop. I honestly thought their timeline sounded too good to be true, but they proved me wrong and delivered!
The quality of their work really shows. They truly live up to their name!
Judy Reynolds4 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
I’ve known Chuy probably going on 10 years. He has pretty much touched every room in my house. From bathroom renovation, painting the whole inside of my home, Putting luxury vinyl flooring in the house. And has even done some landscaping for me!
He and his crew are very professional, polite, and do what they say they will do. I encourage you to call QBR for Your next project.
Denise Dalpiaz2 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
I have had the pleasure of working with Quality Builders on three projects. The first was a complete home renovation on a rental property in Santa Rosa that I was selling. The project was done on time with quality workmanship. I was able to sell the home in 3 days for well over asking price. The second time was updating a property I purchased as a rental. I had a new fence installed and an additional bedroom created. Again, completed on time with superior quality. The third time, Quality Builders completed a bathroom remodel on another one of my rentals. It turned out beautiful. I highly recommend Quality Builders for whatever your home improvement needs are. They can handle everything!
MICHAEL GOODIN2 reviewsiTotal number of Google reviews MICHAEL has written across all businesses on Google Maps, not just this one.
Can't say enough good things about Quality Builders and Renovations. We had them remodel our master bathroom and kitchen and Chuy and Miguel listened to what we wanted, showed us lots of options for cabinets, finishes, counter tops to choose from.
We had them start the work the day before we left for a two week vacation and the kitchen was 95% done and functional and usable the day we got back. Not to mention they found quite a bit of dry rot behind our kitchen sink and restored that as well.
The bathroom was actually a bit bigger of a job as we needed a small wall and doorway removed. And the bathroom is now very opened up and really quite beautiful- we really like all the work that was done. Both the kitchen and bathroom look great.
Now, get ready for the kicker! They finished the job 10% UNDER our given budget! Even WITH the extra dry rot repair! That earns them the job of remodeling the master bathroom and fixing and redoing the squeaky floors in there after the first of the year!
Super nice and friendly crew and always professional with good communication.
Trish McCall2 reviewsiTotal number of Google reviews Trish has written across all businesses on Google Maps, not just this one.
We’ve had the pleasure of working with Quality Builders and Renovations on several projects, and the experience has been outstanding every time. Their professionalism, attention to detail, and commitment to quality are truly impressive. Communication is always clear and timely, and they go above and beyond to make sure everything is done right.
It’s rare to find a builder who combines excellent craftsmanship with such integrity and reliability. We’re grateful for the partnership and look forward to many more successful projects together. Highly recommend!
