Google reviewers rate Quality Carpet & Tile 4.9 out of 5 based on 37 reviews, noting the owner replies to 95 percent of feedback. Customers frequently cite punctual crews, clear communication, and competitive pricing for carpet, tile, and vinyl installations, including water damage repairs and full remodels. Recurring themes highlight professional service and attention to detail, while two low-star reviews specifically criticize the company for being overpriced.
Google rating: 4.9 out of 5 from 37 reviews (97% five-star).
Reviews on this page: 37 Google reviews (33 with written comments, 8 with photos).
Owner responses: the business replied to 95% of reviews.
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The quality of their workmanship exceeded my expectations, and I highly recommend Quality Carpet and Tile to anyone looking for a professional, reliab…”
“Thank you guys for doing a amazing job on our carpet”
“Jose’s price was right in line with the other two but his detailed bid and professionalism was the deciding factor.”
“Jose’s tile team arrived every day right on time, or a little early, and did a phenomenal job removing the old tile, prepping the floor, and laying t…”
“Definitely worth it”
“Very good quality done quickly & easy to work with!”
“I knew I could trust them to complete the process without much supervison.”
People customers mention
Jose7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
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D lindley1 reviewiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
I selected Quality Carpet & Tile after comparing bids from three contractors.
Jose’s price was right in line with the other two but his detailed bid and professionalism was the deciding factor.
Jose’s tile team arrived every day right on time, or a little early, and did a phenomenal job removing the old tile, prepping the floor, and laying the new tile. Carlos and Javier took extra care to ensure the tiles were flat and level with no “lipping” or uneven joints.
The carpet install was scheduled immediately after the tile was complete.
Joel arrived early and had the carpet installed quickly and efficiently.
Jose arrived at the start of each phase and checked-in periodically with me to ensure all was going to my satisfaction.
I could not be any happier with the completed work and all went exactly as planned in the bid.
I highly recommend Quality Floors & Tile.
Response from the owner · a month ago
Darryl it was a pleasure working with you and your wife. We’re so happy that you loved your flooring, your flooring came out amazing.
Great to hear that the crew overall did really good and meet your expectations. It is our goal to meet our customers expectations and keep them happy during the scope of work to completion.
fabian herreraLocal Guide · 60 reviewsiTotal number of Google reviews fabian has written across all businesses on Google Maps, not just this one.
Jose and his contractors did an excelent job with repairing damages from a major water damage. I knew I could trust them to complete the process without much supervison. They were so professional and everything was high quality. They worked closely with the insurance and we were able to complete the project in a timely manner. We will be using Jose and his team again to finish remodeling the rest of our house soon. Highly recommend!
Response from the owner · a month ago
Kaylynn we appreciate your feedback. It was a pleasure working with you and your family. We are glad we were able to help you out with the insurance claim and complete the repair work at a timely manner. We’re looking forward to hear from you guys again on your future projects.
Cedric Young1 reviewiTotal number of Google reviews Cedric has written across all businesses on Google Maps, not just this one.
Quality Carpet and Tile did a complete remodel of my entire home, from ceiling to floor, and I couldn't be happier with the results. They installed beautiful new flooring throughout the house, painted the entire interior, remodeled my bathroom with a new shower, sink, and flooring, painted my kitchen cabinets, and installed gorgeous new countertops.
Jose and his entire crew were exceptional from start to finish. They consistently went above and beyond to ensure everything was done right, and their communication throughout the entire project was outstanding. They kept me informed every step of the way, answered all of my questions, and made the whole remodeling process smooth and stress-free.
The quality of their workmanship exceeded my expectations, and I highly recommend Quality Carpet and Tile to anyone looking for a professional, reliable, and talented remodeling team. Thank you, Jose and crew, for transforming my home!
Response from the owner · 3 months ago
Hi Karla, we truly appreciate you taking the time to write such a wonderful review! We’re delighted that we were able to complete your home remodel on time. Congratulations on your new home remodel. Again, thank you and we appreciate you trusting us with your home remodel.
ChristyLocal Guide · 28 reviewsiTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
We just finished our remodel and I couldn't be happier! Quality Carpet & Tile are an amazing company, from the first time I stepped foot into there showroom I knew it was the best choice. Jose is so attentive, he listens to your wish list and helps you make the right choices, he was on this journey with us from beginning to the very end. Jose's crew were the best, when id pop in to see the progress, they would explain and show me every detail they were working on, just great guys! The quality of work this company provides is impeccable, I would recommend anyone who's ready for a refresh go visit Quality Carpet &Tile. Side note, they just don't do carpet and tile they do everything! We had wood flooring/ carpet installed, baseboards, interior doors and door frames, electric fireplace, stacked stone around the fireplace, gorgeous custom made fireplace mantel, backsplash in the kitchen, regrout master shower, they do it all! Highly recommend this company, very impressive!
Response from the owner · 5 months ago
Hello Christy, thank you so much for taking the time to share such an incredible review ! We’re truly grateful you trusted us with your remodel, and it means a lot to hear how happy you are with the final results.
Thank you as well for highlighting the full range of work we provide. It helps others understand that we truly are a one stop shop for home improvement.
We appreciate your recommendations and your trust in us. If you ever need anything in the future , we’re always here to help !
Lisa Kelly7 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
They were always on time very professional and did a great job.Definitely recommend
Response from the owner · 6 months ago
Thank you Lisa, for taking the time to share your experience. We truly appreciate it. It was a pleasure working with you, and we look forward to help you again in the future.
Alexis Assandri1 reviewiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
My Grandparents had their flooring and bathroom repaired by Quality Carpet and Tile. They are extremely satisfied with the work and outcome. The manager/owner, Mr. Jose Enriquez was very helpful and attentive to their needs. The job was well done and I’d highly recommend their services to anyone.
Response from the owner · 6 months ago
Hi Alexis, we thank you for your time in giving us a review, we really appreciate it. It’s always a pleasure to work with your family.
angela Bonilla13 reviewsiTotal number of Google reviews angela has written across all businesses on Google Maps, not just this one.
The team at Qualify Carpet & Tile did an incredible job with installation of vinyl flooring in my entire home. The team exceeded my expectations with how quick and detail oriented they completed the work. Jose was patient and knowledgeable with bringing my vision to life, my experience was a positive one and I’m in love with how beautiful my home looks. I would highly recommend this company to anyone looking for great quality work for their home.
Response from the owner · a year ago
Thank you Angela ! We are thrilled to hear that you love your new vinyl flooring and that the team were able to bring your vision to life. Your recommendation means a lot to us, and we’re grateful for the opportunity to help you make your home beautiful!
