Google reviewers for Quality Check Home Inspection in New Bedford, MA, consistently praise the thoroughness of the inspections and the detailed, photo-rich reports provided. Clients highlight the inspector's punctuality, clear communication, and willingness to explain findings to first-time buyers or those on tight schedules. The only criticism involves a single instance of perceived poor communication during the initial scheduling process.
Google rating: 5.0 out of 5 from 96 reviews (99% five-star).
Reviews on this page: 96 Google reviews (90 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 14, 2026.
Service: Mold Inspector serving New Bedford, Massachusetts.
Data from Google, last updated November 5, 2026.
Star ratings
96 Google reviews we collected
5.0of 5
5 stars9599%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 90 written reviews
99%praise
Praise27099%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6323%
Would recommend6022%
Staff & attitude5319%
Communication4617%
Speed & response228%
Honesty & trust176%
Price & value114%
What customers talk about
We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was so thorough and took the time to really make sure every part of the home was in good condition he explain everything, which made me feel comple…”
“He has great character and I would recommend him to anyone!”
“…des, the thoroughness in his work, and the technology that he has, I would not recommend anyone other than Tom to do your home inspection.…”
“He was so proficient and even pulled as aside a few times to explain some of the flags that popped up.”
“He was friendly, prompt, working quickly and thoroughly but stopped to explain anytime we had questions.”
“Tom is awesome - he explained the entire process to me from start to finish, and was thorough, honest, and kind.”
“The inspection price was so affordable and for what he did for us and how far he went to help us, I would have paid double because Quality Check saved…”
People customers mention
Tom41 reviews
Martin8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Tom did our home inspection when we were under a strict time frame and we plan on using him again in the future! He was so proficient and even pulled as aside a few times to explain some of the flags that popped up. He has great character and I would recommend him to anyone!
Price assessment: Reasonable price
W
Wanda Hardy6 reviewsiTotal number of Google reviews Wanda has written across all businesses on Google Maps, not just this one.
Tom went above and beyond for me! He was so thorough and took the time to really make sure every part of the home was in good condition he explain everything, which made me feel completely confident about the home I wanted to buy. I never felt rushed, and I knew he was looking out for me and making sure nothing was overlooked. I didn’t end up getting that home due to a contingency but will call Tom when I do find my next home. I’m so glad I chose Tom and would absolutely recommend him to anyone buying a home!
Price assessment: Great price
J
Janessa Carvalho4 reviewsiTotal number of Google reviews Janessa has written across all businesses on Google Maps, not just this one.
Thorough, detailed, reliable, thoughtful, knowledgeable, honest, professional. Can't speak more highly about Tom and his work. He's clearly not in this just for business, but truly cares about his clients and providing them a useful product. Would absolutely recommend using Tom for a home inspection.
J
Joseph Fischbach1 reviewiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Tom was the most thorough inspector that I have met, and the detailed report was comprehensive. He left no stone unturned, and not only did he deliver a detailed report with photos and videos, but he also gave recommendations as well as some do-it-yourself suggested repairs for some of the small things. I can't recommend him highly enough.
Price assessment: Reasonable price
A
A D10 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Tom Martin helped my family by providing a full home inspection, and it was very last minute so thank you again for being there for us when we were under a time crunch. Tom sent a very thorough report, and was available by phone to go over a few things with me. Thanks , highly recommend trying out Quality Check!
T
Tara Dwyer2 reviewsiTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Tom is awesome - he explained the entire process to me from start to finish, and was thorough, honest, and kind. I’d recommend Tom for any inspection job in a heartbeat!
T
Tatum Nanfelt2 reviewsiTotal number of Google reviews Tatum has written across all businesses on Google Maps, not just this one.
As first-time home buyers, we couldn’t have asked for a better home inspector than Tom. His inspection was incredibly thorough, detailed, and professional from start to finish. He took the time to explain everything clearly and made sure we understood what to look out for moving forward. His knowledge and attention to detail gave us a lot of confidence throughout the process. We truly appreciated his willingness to answer any of our questions. We would absolutely recommend Tom to anyone looking for a trustworthy and informative home inspector!
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Elizabeth2 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
I highly recommend Tom Martin from Quality Check Home Inspection! He was incredibly thorough, inspecting every inch of the house from the roof to the foundation. The report was detailed, easy to read, and included clear photos of every concern. The insights provided helped us make a confident decision. It was a pleasure working with him.
C
Christopher Minett1 reviewiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Tom did a great job when I hired him for an inspection in Westport this past November. He was friendly, prompt, working quickly and thoroughly but stopped to explain anytime we had questions. He then wrote up a detailed report and sent it quickly as promised. Highly recommend him, and I’ll definitely be using his services again.
C
Charlene Okpoho1 reviewiTotal number of Google reviews Charlene has written across all businesses on Google Maps, not just this one.
I recently hired Tom from Quality Home Inspection for an inspection on a property I am purchasing. I was really impressed with Tom's professionalism, knowledge and attention to detail! From the start, communication was excellent and timely. The inspection was scheduled quickly and everything was clear.
During the inspection, Tom was incredibly thorough and even took the time to point out important findings and answered all of my questions.
The final report was delivered promptly, it is extremely well organized, and included clear pictures with explanations and recommendations.
As a first time home buyer, I was extremely nervous and Tom immediately put me at ease by taking extra time to explain everything so patiently.
Tom really went above and beyond from start to finish. I feel completely confident and informed in my home buying decision. I highly recommend Quality Check Home Inspection!
My advice to any home buyer is to never buy a home until you have Tom inspect it!!!!
Thank you. I am forever grateful!