BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Quantum Termite and Construction, Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%50+17.5Reliability 15%47+7.1Craft & service 20%28+5.6Value 10%19+1.9Momentum 8%47+3.8Track record 7%26+1.8Accountability 5%64+3.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Quantum Termite and Construction, Inc.

Better than 24% of bed bug exterminators · #22 of 29

5.0★21 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Quantum Termite and Construction, Inc. for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 21

All 4 Google reviews tagged “Termite inspection”

★★★★★ amy · 9 months ago

Highly recommend Marc and Quantum. Marc responded immediately and came out and addressed our issues quickly and efficiently.

Termite inspectionTermite extermination
★★★★★ Rebecca · 5 years ago

We were very please with the work Quantum Termite and Construction did for us. They provided quality workmanship, were very professional and completed all the projects efficiently. They communicated well and were always on time. They took the time to explain why the problems occurred and how to prevent them in…

General repairsTermite inspection+ Punctuality+ Quality+ Professionalism
★★★★★ T · 6 years ago

Marc and his team did a fantastic job from start to finish. When he came to give us a termite check, he was on time, efficient and thorough. His repair estimate was incredibly reasonable, he got me on the schedule quickly, and his team did amazing work. We thought we just needed a few patches, they basically…

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Adam · 6 years ago

If you are looking for the ultimate termite professional Marc is your guy! My wife and I are purchasing an older home and needed an honest, unbiased assessment of any termite issues. Marc came highly recommended and we were so thrilled with him. He was beyond thorough in his inspection of the property and spent as…

Termite inspection+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Quantum, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02018-Q2: 5.00★ (1 reviews)2018-Q4: 5.00★ (2 reviews)2020-Q2: 5.00★ (2 reviews)2020-Q3: 5.00★ (3 reviews)2021-Q4: 5.00★ (1 reviews)2023-Q2: 5.00★ (1 reviews)2023-Q3: 5.00★ (1 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (1 reviews)2024-Q2: 5.00★ (2 reviews)2025-Q1: 5.00★ (1 reviews)2026-Q1: 5.00★ (1 reviews)2018-Q22020-Q32022-Q42025-Q12026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%50+17.5Reliability 15%47+7.1Craft & service 20%28+5.6Value 10%19+1.9Momentum 8%47+3.8Track record 7%26+1.8Accountability 5%64+3.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
50
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
47
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
28
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
19
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
47
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
26
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
64

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+5 / −0
Professionalism
+7 / −0
Responsiveness
+4 / −0
Punctuality
+5 / −0
Value
+5 / −0

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