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Queen City Tech Solutions

4.7 ★★★★★ · 291 Google reviews · 24 photos
Computer repair service · Charlotte, NC

Queen City Tech Solutions at a glance

Google reviewers rate Queen City Tech Solutions 4.7 out of 5 based on 291 reviews, with the owner responding to 27 percent of them. Positive feedback highlights reasonable pricing, friendly staff, and efficient repairs for laptops, desktops, and game consoles. However, recurring criticisms in low-star reviews describe significant delays in repair completion, lack of communication regarding job status, and instances of devices returning damaged or unresolved.

  • Google rating: 4.7 out of 5 from 291 reviews (90% five-star).
  • Reviews on this page: 291 Google reviews (281 with written comments, 47 with photos).
  • Owner responses: the business replied to 27% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Apple Repair Service serving Charlotte, North Carolina.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.7
★★★★★
291 reviews on Google
5★262
4★6
3★0
2★1
1★22

Reviews from Google, shown as published (original wording, unedited).

tirgery1 review
★★★★★

Went and bought Some Thinkpads in bulk, in great condition will swing back around today to pick up some more desktops

Review from Google · view on Google
anurag pradhan12 reviews
★★★★★

Good service and very trustworthy store

Review from Google · view on Google
TERRY HALL2 reviews
★★★★★

Come Shop with Queen City Texh Solutions they great deals and a variety of computers to choose from and more importantly they have great prices

Review from Google · view on Google
david guzman5 reviews
★★★★★

Buen trabajo , excelente, y amabilidad , súper recomendado

Review from Google · view on Google
ASR Co3 reviews
★★★★★

Reasonable prices. Quick and efficient

Review from Google · view on Google
Dayo Go2 reviews
★★★★★

Good prices new models trust me

Review from Google · view on Google
kanishka chauhan2 reviews
★★★★★

Good service and the monitors are great!!

Review from Google · view on Google
Jacob MyhandLocal Guide · 16 reviews
★★★★★

Great experience with Queen City Tech Solutions. They fixed my Xbox quickly, charged a fair price, and kept me updated throughout the whole process. Great communication and service. Highly recommend!

Review from Google · view on Google
Doh babila deismond2 reviews
★★★★★

It was great and the service was so nice. Esteban was so nice and very welcoming.. appreciate

Review from Google · view on Google
Merced RectorLocal Guide · 9 reviews
★★★★★

Two weeks, no repair, and my laptop came back damaged. Avoid this shop. I brought in an Intel MacBook with charging and logic board issues. Apple's Genius Bar had already diagnosed it, and I brought their written diagnosis, the part numbers, and a repair process I had researched. Before going in, I called to confirm they offered this repair and was told to bring it in. At the shop, I was told a diagnostic fee was required, cash only, and I was given no receipt for the payment. I wasn't comfortable leaving my device, but I felt pressured and paid. I was told I'd get an update within two days. Timeline 9/9: Dropped off the device. 9/11: Got a call that suggested they weren't sure which device was mine. I was told the technician was still working on it. 9/17: I called for an update and got the same answer. Later that day they said they would try new charging ports, even though I had told them at drop-off (and Apple's diagnosis noted) that this had already been tried and ruled out. They said they'd text me a list of other parts to order. I never received it. 9/18: After I followed up by text, they said they couldn't repair it. I said I'd pick it up and was told to come between 6 and 7 pm. I texted during that window and got no response. 9/19: Went to the store and was told the device would arrive that evening. I followed up before closing and was told to come back the next day. 9/20: Texted to ask if it had arrived and was told to come the following day. 9/23: After I mentioned filing a police report, I was told it was at the store and I could pick it up. The laptop came back with scratches on the lid, missing screws, and cross-threaded screws. None of this was present when I dropped it off. Photos attached. In total: a cash-only fee with no receipt, missed promises, unanswered messages, no repair, and damage to my property. I would not recommend this shop.

Review from Google · view on Google

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