Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%77+27Reliability 15%75+11.3Craft & service 20%30+6Value 10%47+4.7Momentum 8%87+7Track record 7%79+5.5Accountability 5%56+2.8Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREQueen of Cleaning
Appleton, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 4.9★ from 377 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Queen of Cleaning is better than 77% of house cleaning services.B
77
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Queen of Cleaning is better than 75% of house cleaning services.B
75
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Queen of Cleaning is better than 30% of house cleaning services.D
30
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Queen of Cleaning is better than 47% of house cleaning services.C
47
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Queen of Cleaning is better than 87% of house cleaning services.A
87
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Queen of Cleaning is better than 79% of house cleaning services.B
79
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Queen of Cleaning is better than 56% of house cleaning services.C
56
Reviews for your job
Customers hired Queen of Cleaning for 5 kinds of job.
Queen of Cleaning for water damage-related mold removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$196-20% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 16%Reasonable 77%Overpriced 0%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 121 | $158–$253 |
| General housekeeping | 48 | $153–$240 |
| Deep clean | 44 | $277–$471 |
| Moving-related cleaning | 4 | $321–$536 |
| Office & workplace cleaning | 2 | $153–$283 |
