Came in early in the morning because the backcover of my Mac had a small gap, asked if it could be opened and put back correctly. Got taken care of in 5 minutes! Didn't charge as well. I strongly recommend this place.

Quick Fix Computer Services
Quick Fix Computer Services at a glance
Google reviewers rate Quick Fix Computer Services 4.6 out of 5 based on 195 reviews. Customers frequently praise the shop for quick turnaround times, reasonable pricing, and friendly communication regarding repairs for laptops, phones, and business networking. Positive feedback often highlights the staff’s willingness to perform minor fixes for free and their clear explanations of technical issues. However, some lower-rated reviews criticize delays in service completion, inconsistent communication, and instances where repairs resulted in additional damage or incorrect parts being installed.
- Google rating: 4.6 out of 5 from 195 reviews (82% five-star).
- Reviews on this page: 195 Google reviews (156 with written comments, 4 with photos).
- Owner responses: the business replied to 38% of reviews.
- Most recent review: October 2, 2026.
- Service: Apple Repair Service serving Palo Alto, California.
Data from Google, last updated November 10, 2026.
Star ratings
195 Google reviews we collected
- 5 stars15982%
- 4 stars147%
- 3 stars74%
- 2 stars21%
- 1 star137%
Praise vs complaints
Phrases our text analysis found in 156 written reviews
- Praise25994%
- Complaints186%
Topic share
How often each topic comes up in the written reviews
- Speed & response7527%
- Staff & attitude7226%
- Quality & results3613%
- Would recommend3513%
- Price & value3111%
- Honesty & trust176%
- Communication114%
What customers talk about
We read 156 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“But I still want to say thank you because the person who spoke to me on the phone was super friendly and supportive and he offered same day repair!”
“Slow with customer handling, i just needed to pick up my computer parts and took them 30 mins.”
“Ask for Remi, he's super knowledgeable and always has a friendly demeanor.”
“I had a great experience, people working there are very nice and helpful.”
“I came back and they said they could not fix the problem because the mother board was damaged.”
“We didn't go with these guys today for our need but I would recommend them for all of your tech needs.”
“I don't recommend it because its pricey and for the price that you pay i feel you should atleast have a friendly experience.”
“They fixed my laptop in 24 hours, and the price was reasonable.”
“I feel ripped off.”
“These gentlemen are just quietly honest and competent.”
“I think the owner was intentionally lying.”
“They answer all questions asked and explained issues I did not understand as well as let me know how to fix it in the future and gave my pc a little boost.”
People customers mention
- Oscar 10 reviews
- Rami 8 reviews
- Air 4 reviews
- Pro 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.6 ★★★★★ 195 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I LUV QuickFix Computers!! I'm 81, a tech idiot. I felt totally safe leaving my ancient computer data-transfer (and 'life'!) with Collin, Oscar, & Javier. I utterly trust their excellence -- and kindness. Javier came to my apartment and re-attached everything. YaY! I have a tech home with QuickFix!
Had a problem with the sound on my smartphone. Brought it in to quick fix and Oscar fixed it. He was fantastic
They were able to fix a key cap that my cat pulled off my key board of my laptop. Less than 10 min. Friendly and fast service.
Solved my problem in 5 seconds!!! Many thanks!
Quick FIx has been my go to for over 13 years. I have a monthly subscription for my business to prevent viruses, updates even remotely etc. Rami and his team take care of all my networking needs at the company as well as laptops. The service is 100% responsive!. They installed High end cameras for additional Security and have increased wireless capability throughout our facility. I highly recommend Rami and his team!
Pc randomly died, had them check it out and they diagnosed and repaired it within a couple days. Had some cpu temperature issues after picking up which they fixed when I took it back because they give a 90 day warranty. Respond quickly on yelp and always on phone. They answer all questions asked and explained issues I did not understand as well as let me know how to fix it in the future and gave my pc a little boost. Hope I don’t have to come back for a while but if I will be coming back to this place!
I first spoke on the phone before coming in and ended up fixing the issue myself. But I still want to say thank you because the person who spoke to me on the phone was super friendly and supportive and he offered same day repair!
These guys broke my 2012 macbook pro. Went in for battery replacement. Which too a lot longer than expected. I waited over an hr. They came back out and said there was damage to the trackpad and it would take time to order the part to fix it. They said I would not have to pay and they'd take care of it. They said to leave the laptop with them and come back in a couple of days. I came back and they said they could not fix the problem because the mother board was damaged. I said they own me a new laptop. They said they would not charge me for the battery replace and that was about it. They were nice (sarcasm) to offer me a trade in. They take my laptop and I buy one of their refurbished ones for like ~ $1K more. This is poor. It happened back around late 2019 ~ 2020 time frame. Manager would not talk to me. They broke my mac I have to use an external mouse now and my mac value depreciated. I don't think I could have done anything legally for them breaking anything. Business should be held accountable... They should have made good on damage done. I wonder if they do this type of work regularly and offer trade-ins
Awesome service, helpful and friendly. Will definitely come back for any computer issues I run into
Business details
- Address: 1398 W El Camino Real E, Mountain View, CA 94040
- Phone: (650) 968-2400
- Website: quickfixba.com
- Service area: Palo Alto, CA