Google reviewers rate Quick Park Quick Shuttle Lot 2 at 4.6 out of 5 based on 159 reviews, with the owner responding to 84 percent of them. Customers frequently praise the convenient online reservation process, reasonable pricing, and prompt shuttle service, noting that staff are generally helpful and vehicles are kept in covered spaces. However, lower-rated feedback highlights recurring issues with unresponsive phone lines, long wait times for pickups, and instances of rude driver behavior or vehicle damage.
Google rating: 4.6 out of 5 from 159 reviews (84% five-star).
Reviews on this page: 159 Google reviews (120 with written comments, 1 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: October 17, 2026.
Service: Airport Shuttle serving Tucson, Arizona.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.6
★★★★★
159 reviews on Google
5★133
4★8
3★3
2★3
1★12
Reviews from Google, shown as published (original wording, unedited).
PA
Paxton Arnold5 reviews
★★★★★
This is the ONLY place I use flying in and out of TUS. Reliable shuttle, fair prices, and very helpful employees
Response from the owner · 6 days ago
Hi Paxton Arnold,<br>thank you so much for taking the time to share your experience with us! We're thrilled to hear that our shuttle service and friendly staff made your trip a breeze.
This is my "go to" place to park when flying out of Tucson. Shuttle is at your car as soon as you park, and always ready at airport for return. This last trip I got to my destination and realized I lost my car keys. I called the Shuttle number and the driver (Harry) was glad to look for them, found them and put them in the office. The driver on duty when I returned a week later got them for me. I've been parking there at least once or twice a year for the last 10 years. I'm very grateful for the service I've always received there.
Response from the owner · 6 days ago
Hi Ken DiCocco,<br>We are so glad to hear that you love our service! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
⭐⭐⭐⭐⭐<br><br>Excellent service!<br><br>The staff was friendly, professional, and helpful. The parking process was smooth and convenient, and everything went very well. I really appreciated the great service and the peace of mind knowing my car was in good hands. I would definitely recommend to anyone looking for reliable airport parking.
Response from the owner · a week ago
Hi Janet,<br>Thank you for the glowing review!<br>We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!<br>
Hello Cindy Lou Martin, I am deeply sorry for your experience. We maintain a strict non-smoking policy in all of our shuttle vehicles and expect total professionalism from our drivers. What you experienced is completely unacceptable. We are investigating this specific shift and taking immediate corrective action with our team and vehicle detailing. We want to make this right.
This rating is only on the reservation portion I will update after I have used the lot. The reservation portion on line was straight forward and easy to do
Response from the owner · 2 months ago
Thank you for choosing us, and we are glad our online booking process was smooth and straightforward! We look forward to providing you with the exact same seamless experience when you arrive to use the parking lot.
East in and out, quick shuttle to and from the airport. All spaces are covered and price is very reasonable.
Response from the owner · 2 months ago
Hi Rod Amundson,<br>Thanks for the 5-star review! We are so glad you enjoyed our fast airport shuttle and our covered parking options. Safe travels, and we hope to see you again soon!
UPDATE: The response below from the provider is hollow. The "owner" is "on vacation" or gets in "at 10" at "2pm" all the time... they give you the complete runaround. Although their response here sounds like common courtesy and concern... the tone I receive on my calls is equivalent or as disrespectful than the occurrence described below. I would not trust this business with your property. The number they provide is general. The "owner" is not responsive.<br><br>ORIGINAL MESSAGE: The great price was hampered by the verbally abusive driver of the shuttle. Absolutely inappropriate and relentless. To arrive back home and be treated that way by a service you’re paying for is inexcusable. Buyer beware.
Response from the owner · 3 months ago
Hello Benjamin, thank you for bringing this to our attention. While we are glad you appreciated our pricing, we are deeply shocked and appalled to hear about your experience with our shuttle driver. Verbal abuse goes entirely against our strict safety policies and code of conduct. We have launched an immediate internal investigation regarding the driver on this specific route. Please contact our management team directly at 520-294-9000 with your trip details (date, time, or booking number) so we can gather more information and resolve this appropriately for you.
Employees are kind, helpful and quickly drive you to and back from the airport. We especially appreciate our vehicle is parked under covered parking!
Response from the owner · 2 months ago
Hi Madge Favela,<br>Thank you so much for the wonderful review! We are thrilled to hear that our team provided kind and quick service for your airport transfer. Keeping your vehicle safe and protected under our covered parking is always our top priority. We look forward to welcoming you back on your next trip!<br>