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Quick Quack Car Wash

Car wash · San Bernardino, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%61+14.8Value 14%95+13.4Replies to reviews 7%100+7.1Momentum penalty80−2Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#66 of 89 car wash servicesPosition by Experts Score among all companies we track in this category. · better than 26%
4.8 ★★★★★ 301 Google reviews · 24 photos
92%five-star reviews
4.64★last 12 monthsAverage stars on reviews from the last 12 months only.
6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Quick Quack Car Wash at a glance

Customers frequently praise the staff's helpfulness, speed, and willingness to assist with tasks like tire cleaning or vacuuming, often leading to membership sign-ups. The facility offers drive-thru washing, vacuuming, and detailing services at reasonable prices. However, low-star reviews highlight recurring issues with equipment damaging vehicle parts, inconsistent wash quality, and difficulties canceling memberships or resolving accident claims.

  • Google rating: 4.8 out of 5 from 301 reviews (92% five-star).
  • Reviews on this page: 301 Google reviews (195 with written comments, 12 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Car Wash serving San Bernardino, California.

Data from Google, last updated November 4, 2026.

Score profile vs other car wash services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

Satisfaction74Reliability61Craft & service–Value95Momentum80Replies to reviews100Satisfaction: 74 (median 90)Reliability: 61 (median 88)Value: 95 (median 100)Momentum: 80 (median 100)Replies to reviews: 100 (median 86)
Quick Quack Car WashCar Wash Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quick Quack Car Wash: 74/100 on this factor. Category median: 90.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quick Quack Car Wash: 61/100 on this factor. Category median: 88.B
61
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quick Quack Car Wash: 95/100 on this factor. Category median: 100.A
95
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quick Quack Car Wash: 80/100 on this factor. Category median: 100.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quick Quack Car Wash: 100/100 on this factor. Category median: 86.A
100

Bar = this company · dark tick = category median.

Star ratings

301 Google reviews we collected

  • 5 stars27892%
  • 4 stars41%
  • 3 stars10%
  • 2 stars31%
  • 1 star155%

Praise vs complaints

Phrases our text analysis found in 195 written reviews

  • Praise14592%
  • Complaints138%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2566%
  • Reasonable924%
  • Overpriced38%
  • Not sure13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5132%
  • Speed & response4126%
  • Quality & results3925%
  • Would recommend128%
  • Price & value117%
  • Communication21%
  • Honesty & trust21%

What customers talk about

We read 195 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Fabian helped me get checked in and was very helpful!”
  • “That is True hard work and dedications thanks quick quack.”
  • “Amazing service signed up for the monthly plan quick pull up no hazzles”
    “The worst part is they're fake; when they try to trick you with additional subscriptions, they ask for your card details to deduct the payment even if…”
  • “I highly recommend you stop by for your washing necessities.”
  • “This is my spot where I meet up with flock and chill get my car cleaned up reasonable and love the bubble gum scented soap.”
    “Paid for ceramic wash and got a basic not worth the money”
  • “He was very patient with me and explained how the wash works and what the memberships provided.”
  • “You can tell he genuinely cares about people.”

People customers mention

  • Eddie 11 reviews
  • Andrea 5 reviews
  • Victor 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Quick Quack Car Wash for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

CaliReviews1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience, Andrea was so kind. I couldn’t put my car in Neutral and she helped guide me on how to properly put it in neutral. Will be coming back!

Vee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always clean and friendly. Sometimes I’ve come here right before closing time and they are happy to serve me unlike others. Even when I have to stay way late and vacuum they leave the vacuum running till I’m done.

Great priceVacuumingAuto interior vacuuming
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wow Andrea was actually an amazing worker. She was very sweet, she went on her knees to help clean my tires after the tire machine didn’t do it properly. That is True hard work and dedications thanks quick quack.

Frankie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It's wasn't bad it's was clean and the staff was great. Cali was great I will come back for a membership

Reasonable price
Chachy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It’s great experience I love the add ins I love the towels they have for cleaning recomendable

Great price
Shannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I love this car wash! The young gentleman that helped me out was so helpful. Suggested the best air freshener. Best customer service I’ve experienced in a very long time! I’m persuaded to sign up for a membership next month! Kudos!

Photos

Customer reviews

4.8 ★★★★★ 301 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Vanessa Villa3 reviewsTotal number of Google reviews Vanessa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very fast service ! Fabian helped me get checked in and was very helpful!

  • Price assessment: Reasonable price
  • Services: Vacuuming
  • Busyness: Not busy
Response from the owner · a month ago

Thanks Vanessa Villa! We’re so grateful for your review. Thanks for sharing your experience!

CaliReviews1 reviewTotal number of Google reviews CaliReviews has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience, Andrea was so kind. I couldn’t put my car in Neutral and she helped guide me on how to properly put it in neutral. Will be coming back!

Response from the owner · a month ago

Thanks CaliReviews! We appreciate that you took the time to write such a positive review! We are delighted to hear that you had a great experience with our car wash, and we truly value your business.

Nadeen Herrera2 reviewsTotal number of Google reviews Nadeen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best car wash in town tu

Response from the owner · 2 months ago

Thanks Nadeen Herrera! We’re grateful for your support and appreciate you sharing your experience. Thank you!

Vee Horcasitas5 reviewsTotal number of Google reviews Vee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always clean and friendly. Sometimes I’ve come here right before closing time and they are happy to serve me unlike others. Even when I have to stay way late and vacuum they leave the vacuum running till I’m done.

  • Price assessment: Great price
  • Services: Vacuuming, Auto interior vacuuming
Response from the owner · 2 months ago

Thanks Vee Horcasitas! We’re grateful for your support and appreciate you sharing your experience. Thank you!

Josh Allen1 reviewTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow Andrea was actually an amazing worker. She was very sweet, she went on her knees to help clean my tires after the tire machine didn’t do it properly. That is True hard work and dedications thanks quick quack.

Response from the owner · 2 months ago

Thanks Josh Allen! We appreciate the review and look forward to serving you again soon!

Frankie Fortnite1 reviewTotal number of Google reviews Frankie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It's wasn't bad it's was clean and the staff was great. Cali was great I will come back for a membership

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thanks Frankie Fortnite! Thanks so much for the wonderful review. Your support means a lot to us!

Vladimir MillanLocal Guide · 312 reviewsTotal number of Google reviews Vladimir has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service signed up for the monthly plan quick pull up no hazzles

Response from the owner · 2 months ago

Thanks Vladimir Millan! Thank you for taking the time to leave a positive review, we really appreciate it!

Chachy x97 reviewsTotal number of Google reviews Chachy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It’s great experience I love the add ins I love the towels they have for cleaning recomendable

  • Price assessment: Great price
Response from the owner · 2 months ago

Thanks Cesy mancillas! We’re so grateful for your review. Thanks for sharing your experience!

Kiani HarrisLocal Guide · 88 reviewsTotal number of Google reviews Kiani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great wash and friendly staff 🥰

  • Price assessment: Great price
Response from the owner · 2 months ago

Thanks Kiani Harris! We hope to serve you again soon!

Shannon Williams6 reviewsTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love this car wash! The young gentleman that helped me out was so helpful. Suggested the best air freshener. Best customer service I’ve experienced in a very long time! I’m persuaded to sign up for a membership next month! Kudos!

Response from the owner · 3 months ago

Thanks Shannon Williams! We appreciate the review! We are proud to provide a convenient, clean wash while providing excellent customer service. We appreciate your business and look forward to serving you again soon!

Quick Quack Car Wash on Google Maps →

Business details