Google reviewers rate Quinlan's Carpet & Rug Cleaning five stars based on one hundred and one reviews, with the owner responding to ninety-seven percent of feedback. Customers frequently cite punctuality, clear communication, and reasonable pricing for carpet, tile, and upholstery services. The business is described as thorough and professional, often restoring stained areas effectively. One critic noted a scheduling delay and a bait-and-switch situation where the technician was not certified for the requested duct cleaning.
Google rating: 5.0 out of 5 from 101 reviews (98% five-star).
Reviews on this page: 101 Google reviews (85 with written comments, 6 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 19, 2026.
Service: Grout Cleaning Service serving Cortland, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
101 reviews on Google
5★99
4★1
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
IB
Iriss BlaineLocal Guide · 15 reviews
★★★★★
First of all, five stars just aren’t enough— Tim is an absolute miracle worker! Out of one to five, I give him TEN. After caring fot mu late husband during the final years of his too-short life, my carpeting and flooring got neglected. I was almost ready to replace the absolutely gross plush wall-to-wall carpeting, when two separate friends recommended that I call Quinlan. Thst saved me s fortune, and quite a not of stress. Tim’s prices are very reasonable, and well worthy the excellent work he did on restoring all three rooms upstairs, and the bedroom, bathroom and kitchen downstairs. I couldn’t be happier!
Price assessment: Great price
Price: $250–300
Services: General carpet cleaning, Area rug cleaning
Quinlan's cleaned the carpets in my house two weeks ago and did an amazing job! I called on a Monday and Tim was able to fit me in that same week, and was even able to accommodate a request to get to my job earlier than originally planned. Our carpets look brand new and I was amazed at how reasonable the price was. Great service all around - would highly recommend!
Just came and cleaned our light colored carpets. I wish I would have had before and after to show you guys. I have 3 big dogs & they didn’t look the best. I’m SO happy!!!! 10/10. He is so nice too! It was also really affordable.
Great communication, got a call same day as submitting a request on the website. Got scheduled within the week, and day of he was in and out in just a few hours for half a house of carpet that now truly looks rejuvenated. Highly recommend if you're in the DeKalb area!
I just got my carpets cleaned and they did a wonderful job! He was so fast and really educated me on the process he did and why. The price was also fantastic. Will definitely be using them in the future and highly recommend them to others!
