Convenient rug pickup and delivery, friendly staff and beautiful results. Would use them again. Thanks so much!

R&C Rug Cleaning and Care
R&C Rug Cleaning and Care at a glance
Google reviewers rate R&C Rug Cleaning and Care five stars based on fifteen reviews, noting that the owner has not replied to any feedback. Customers describe the staff as punctual, communicative, and careful, with pricing viewed as fair. Recurring themes include convenient pickup and delivery, effective removal of stains, odors, and wear, and improved color vibrancy. No common criticisms appear in the provided excerpts, which consistently highlight professional handling and satisfactory results for area rugs and carpets.
- Google rating: 5.0 out of 5 from 15 reviews (100% five-star).
- Reviews on this page: 15 Google reviews (14 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 27, 2026.
- Service: Carpet Removal Service serving Old Tappan, New Jersey.
Data from Google, last updated October 29, 2026.
Star ratings
15 Google reviews we collected
- 5 stars15100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 14 written reviews
- Praise25100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results624%
- Staff & attitude624%
- Would recommend416%
- Speed & response312%
- Honesty & trust312%
- Communication28%
- Price & value14%
What customers talk about
We read 14 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a fantastic job on our stairs and hallway, which receive a lot of foot traffic.”
“Convenient rug pickup and delivery, friendly staff and beautiful results.”
“I would definitely recommend them to anyone looking for reliable rug cleaning.”
“From the initial phone call to the final delivery, everything was handled professionally and efficiently.”
“It honestly looks like a completely different rug now.”
“The staff communicated clearly and handled my rug with care.”
“Communication was easy, pricing was fair, and everything was handled with care.”
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 15 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They did a fantastic job on our stairs and hallway, which receive a lot of foot traffic. The dark, worn looking areas are now clean and even again.
I thought the stains on my living room rug were permanent. The cleaning team removed nearly all of them and made the rug look new again. I highly recommend their service.
I had a great experience with this rug cleaning company. The staff communicated clearly and handled my rug with care. The finished result was even better than I expected.
I almost replaced my rug because it looked so worn out. Thankfully I decided to have it professionally cleaned first. It honestly looks like a completely different rug now.
Our dog had several accidents on our living room rug and we couldn't get rid of the odor ourselves. After the professional cleaning, the smell was completely gone and the rug looked amazing. Highly recommend.
I recently had several area rugs cleaned and couldn't be happier with the experience. From the initial phone call to the final delivery, everything was handled professionally and efficiently.
The rug cleaning exceeded my expectations. It removed stains and dullness that had built up over time and now the colors look much more vibrant. It truly looks refreshed.
As a busy mom in Old Tappan, convenience matters a lot. The pickup and delivery service made everything effortless and the rug came back soft and clean. It honestly looks better than I expected.
My living room rug has been through kids, pets and everyday life. I was not expecting perfection, but the improvement was real. It looks completely refreshed! Very impressed with the results. Thank you.
Business details
- Address: 215 Old Tappan Rd #212, Old Tappan, NJ 07675
- Phone: (201) 885-1972
- Website: rugcleanersexpress.com
- Service area: Old Tappan, NJ