Experts Reviews · Company report
R & D Construction logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

R & D Construction

University Place, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 22 retaining wall contractors · 5.0★ from 74 Google reviews

Report card

Percentile vs other retaining wall contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R & D Construction is better than 98% of retaining wall contractors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R & D Construction is better than 96% of retaining wall contractors.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R & D Construction is better than 99% of retaining wall contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R & D Construction is better than 100% of retaining wall contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R & D Construction is better than 100% of retaining wall contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R & D Construction is better than —% of retaining wall contractors.–
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Reviews for your job

Customers hired R & D Construction for 2 kinds of job.

R & D Construction for plumbing pipe repair

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Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 9 Google reviews tagged “Plumbing pipe repair”

Brittany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was referred to Robert. I bought a home 6 months ago with extensive damage and backup to the sewer pipes causing my downstairs to flood. I had received several incredibly high estimates from some local big companies. Robert was communicative, quick to get me on the books and patiently worked with me as I completed…

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Professionalism
aarofflLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

R&D Construction was repairing our neighbor's sewer line when it was discovered that our line was shared, and also needed repairs. Robert had me see with my own eyes that there were roots, etc growing into my line, as they pushed a camera up the pipe. He gave me the option of installing a liner and a quote, but…

Plumbing pipe repairSewer repairDrain cleaning
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast work done ahead of schedule and saved us 2 grand by recommending a less expensive but still adequate alternative. I highly recommend…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cannot recommend strongly enough.....Had a difficult sewer line issue with an old commercial building, Robert and team exceeded all expectations....I seldom write reviews, but I will for these guys....

Plumbing pipe repairSewer repair
Catherine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

During a kitchen remodel, a plumber discovered two serious issues with out sewer. We looked at reviews and saw that R&D Construction got high marks. We got bids from several places. The cost range was huge. We liked Robert’s honesty and integrity so chose R&D, which was also the most affordable option. We needed the…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called Robert at R&D after getting several bids to help with a root intrusion on our sewer line and grinder box. Robert came out and did a difficult excavation on our hillside lot, repaired the problem and had his crew put the landscaping back together. Other companies that bid on the job misdiagnosed the…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kurt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had Robert and his crew come out and repair 2 sewer lines. Their professionalism, honesty and work ethic were simply astounding. I would recommend R & D to anyone that needs sewer or excavation work.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Robert and his crew were a great experience to work with on our project. Our project consisted of demo and replacement of our clay waste sewer line. In addition they also replaced the main water line to our home. Robert assessed and diagnosed the issues with our existing sewer line and water line. He clearly and…

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Danyal6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional! Robert has an awesome open line of communication and makes sure you get the best price possible. Highly recommend and will always use for any future projects.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair9—
Sewer repair9—

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