BOOKKEEPING SERVICES · KANSAS CITY, MO
R&S Agency Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%37+16.2Reliability 19%43+8.1Value 13%45+5.6Momentum 10%23+2.3Track record 9%43+3.8Accountability 6%87+5.4Experts Score= 41Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

R&S Agency Inc

Better than 33% of bookkeeping services · #10 of 15

4.9★87 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yrs (avg 2.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

R&S Agency Inc for vehicle insurance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle insurance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 6 Google reviews tagged “Vehicle insurance”

★★★★★ sergio · 3 months ago

Excelente atención de la muchacha

Reasonable priceVehicle insurance
★★★★★ Estefany · 5 months ago

Muy buena atención marlex muy amable para atender

Great priceVehicle insurance
★★★★★ odin · 6 months ago

Obtuve una excelente atención por parte de la representante Marlex Machek, información precisa y necesaria para el producto que estaba buscando. Quedé satisfecho y activando una póliza de cobertura mi para mis dos vehículos. Gracias! 100% recomendada.

Great priceVehicle insurance
★★★★★ Aymara · 6 months ago

Excelente servicio. Conte con el apoyo de Marlex M y su increíble forma de llevar mi necesidad a un nivel de comodidad y seguridad. Estoy agradecida.

Reasonable priceVehicle insurance
★★★★★ Ricardo · 6 months ago

excelente atención, tuve un problema con el pago y me resolvieron enseguida mi corredor de seguro se llama Marlex Machek recomendada 100%

Great priceVehicle insurance
★ heidi · 7 months ago

La atención muy buena pero cuando se trata de hacer cobro es unas d las peores aseguransa ellos cometen el error y quien tiene q pagar es uno me cobraron $35 dólares mas solo por n saberse especificar con el cliente me cobraron 2 veces mi mensualidad y cuando quise hacer el reclamo me tocó pagar $35 dólares…

OverpricedVehicle insurance

vs category

Blue = R&S, grey = bookkeeping services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02021-Q4: 5.00★ (2 reviews)2022-Q2: 4.90★ (20 reviews)2023-Q1: 5.00★ (5 reviews)2023-Q4: 5.00★ (1 reviews)2024-Q2: 5.00★ (1 reviews)2025-Q1: 5.00★ (3 reviews)2025-Q2: 4.78★ (9 reviews)2026-Q1: 1.00★ (1 reviews)2026-Q2: 4.97★ (30 reviews)2026-Q3: 5.00★ (12 reviews)2026-Q4: 5.00★ (3 reviews)2021-Q42023-Q22024-Q42026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 64%Reasonable 29%Overpriced 7%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%37+16.2Reliability 19%43+8.1Value 13%45+5.6Momentum 10%23+2.3Track record 9%43+3.8Accountability 6%87+5.4Experts Score= 41Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
37
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
43
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
45
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
23
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
43
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
87

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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