Google reviewers rate R S Auto Care 4.8 out of 5 based on 543 reviews, with the owner responding to 30 percent of comments. Customers frequently cite punctuality, honest communication, and competitive pricing for services like tire installation, wheel refinishing, and state inspections. Positive feedback often notes that staff avoid upselling and provide quick turnarounds. However, several low-star reviews describe instances of overcharging, installing incorrect tire sizes, or poor quality electrical work, indicating inconsistent service standards for some clients.
Google rating: 4.8 out of 5 from 543 reviews (90% five-star).
Reviews on this page: 543 Google reviews (439 with written comments, 97 with photos).
Owner responses: the business replied to 30% of reviews.
Most recent review: October 7, 2026.
Service: Tire Shop serving Dallas, Texas.
Data from Google, last updated November 9, 2026.
Star ratings
543 Google reviews we collected
4.8of 5
5 stars49190%
4 stars224%
3 stars31%
2 stars61%
1 star214%
Praise vs complaints
Phrases our text analysis found in 439 written reviews
97%praise
Praise66497%
Complaints213%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value17125%
Staff & attitude14721%
Speed & response12719%
Quality & results11116%
Would recommend7811%
Honesty & trust416%
Communication101%
What customers talk about
We read 439 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were honest and reasonable and I am so very thankful.”
“This place is rip off.”
“They were friendly, communicative, easy to work with, and made sure everything was done the way I wanted.”
“Took my car in for inspection not only was there a rude big guy telling me to NOT talk to his employees and to only speak to the boss as if anyone cou…”
“The service was quick and completed in a very timely manner.”
“They fixed the issue that I was there for and didn't push anything else.”
“I went back to have it checked, and the mechanic who helped me made excuses, saying the car had other problems and that's why the alignment was damaged.”
“If you have a luxury or higher-end vehicle and want a shop that will treat it with care, I’d definitely recommend them.”
“the garbage I don't recommend it at least in electricityThe service is regular, but the person in charge of the electrical installations installed my…”
“Highly recommend for anyone who's looking to get their tires changed by dependable good people”
“But experience there looks like a scam.”
“Advised me on my options and made sure to communicate all along the way.”
People customers mention
Abu5 reviews
Khaled4 reviews
Basel4 reviews
Ruben4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Lo barato sale caro... Llevé mi auto para alineación ya que el costo de este servicio no es alto, sin embargo a los 8 días de haberlo alineado el carro volvió a quedar sin alineación, regresé nuevamente para que lo revisaran y el mecánico que me atendió se excusó diciendo que el carro tiene otros problemas y por eso se dañó la alineación,...finalmente no lo alineo nuevamente y perdí el dinero que había pagado inicialmente...
G
Gabby NicksonLocal Guide · 13 reviewsiTotal number of Google reviews Gabby has written across all businesses on Google Maps, not just this one.
This place is rip off. They most certainly take advantage of women who bring in their cars. Took my car in for inspection not only was there a rude big guy telling me to NOT talk to his employees and to only speak to the boss as if anyone could tell who was the boss. I failed inspection found out I needed a thermostat. They quoted $750 for a part that’s not even $100. I took it to HUMBERTO FAMILY AUTO & BODY IN LEWISVILLE……… and the guy had the car ready in less than 48 hours new spark plugs AND thermostat for under $500. The dishonesty is what bothers me.
Price assessment: Overpriced
J
JayLocal Guide · 24 reviewsiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Amazing experience from start to finish! They refinished the wheels on my BMW and installed a brand-new set of tires, and everything came out exactly how I wanted it. The wheels look incredible, and I was especially impressed with how carefully they handled the car throughout the process.
The service was quick and completed in a very timely manner. They were friendly, communicative, easy to work with, and made sure everything was done the way I wanted. If you have a luxury or higher-end vehicle and want a shop that will treat it with care, I’d definitely recommend them. Great workmanship, great customer service, and excellent results. I’ll absolutely be coming back.
Price assessment: Great price
Services: Body & Trim
Response from the owner · a month ago
Jay, thank you so much for the amazing review and for trusting R S Auto Care with your BMW! We’re glad you’re happy with the wheel refinishing and your new set of tires.
We know how important it is to handle every vehicle with care, especially luxury and high-end vehicles, so it means a lot to hear that you noticed the attention our team put into the work. We always
aim to provide quality workmanship, fair pricing, clear communication, and a quick turnaround without compromising the quality of the job.
Thank you again for choosing R S Auto Care and for recommending us. We truly appreciate your business and look forward to taking care of your BMW again in the future!
D
Doone Towing Services3 reviewsiTotal number of Google reviews Doone has written across all businesses on Google Maps, not just this one.
Cameron and the whole crew were outstanding. Advised me on my options and made sure to communicate all along the way. Highly recommend for anyone who's looking to get their tires changed by dependable good people
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much, Yousef! We truly appreciate your kind words and the 5-star review. Cameron and the entire R S Auto Care team are glad we could help you find the right option and keep you informed throughout the process. Thank you for trusting us with your vehicle — we look forward to helping you again whenever you need us!
R
Ray JumaniLocal Guide · 14 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
This morning started with my car that wouldn't turn on. I called my insurance requesting a tow and they sent me Doone Towing Services. Once he got there, not only was he extremely polite and helpful, he also recommended R S Auto care. He even gave me quotes of what I could be looking at before even leaving my garage. I agreed to bringing my car there and it was the best decision I made. Everyone at R S Auto Care was very kind and clear. I was stressed out, had my two kids with me and I probably looked frazzled, but they addressed my problem quickly and effectively. In less than an hour I had my car diagnosed, fixed and pulling out of their parking lot. The service was phenomenal and the best experience I've ever had at a mechanic. They fixed the issue that I was there for and didn't push anything else. They were honest and reasonable and I am so very thankful. They've earned a new customer!
Response from the owner · 2 months ago
Thank you so much for your kind words! We’re glad we could get you and your children back on the road quickly and make a stressful morning a little easier. We truly appreciate Doone Towing Services for recommending us and are grateful that you trusted R S Auto Care. Welcome to the R S Auto Care family—we look forward to helping you whenever you need us!
K
Kyle McKamieLocal Guide · 59 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Great place for tires. Went to Azteca down the street, but they were closed (even though the website said they were open). So, decided to give this place a shot. Two tires, plus installation, came out to $240. Not mad about that at all. Will for sure bring my cars back here for tires and probably other services as well.
Response from the owner · 2 months ago
We really appreciate your 5-star rating! Thank you for trusting us with your vehicle.
B
brittany sand3 reviewsiTotal number of Google reviews brittany has written across all businesses on Google Maps, not just this one.
