Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
R12 Window Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

R12 Window Cleaning

Stockton, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 187 window cleaning services · 5.0★ from 106 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R12 Window Cleaning is better than 98% of window cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R12 Window Cleaning is better than 97% of window cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R12 Window Cleaning is better than —% of window cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R12 Window Cleaning is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R12 Window Cleaning is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R12 Window Cleaning is better than —% of window cleaning services.–
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Reviews for your job

Customers hired R12 Window Cleaning for 6 kinds of job.

R12 Window Cleaning for rooftop/skylight cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Rooftop/skylight cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Rooftop/skylight cleaning”

Alecia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a wonderful experience with R12 Window Cleaning. The team was professional, prompt, and incredibly respectful of our home while working. They made sure everything looked spotless and ensured we were completely satisfied with the service before finishing up. Highly recommend them for anyone looking for reliable, high-quality service

Power/pressure washingRooftop/skylight cleaning
Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

⭐⭐⭐⭐⭐ Absolute perfection! Don't look anywhere else. Tim "the solar guy" and his partner Brandon did an unbelievable job at my home. They cleaned my entire roof and gutters, deep-cleaned my solar panels, and installed bird abatement mesh around the panels with absolute precision. Their workmanship is top-notch, and…

Great pricePower/pressure washingRooftop/skylight cleaningGutter cleaning
Jason8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Prompt, polite and great work. Could not be happier with the cleanliness of my windows and solar panels

Great priceInterior & exterior window cleaningRooftop/skylight cleaningWindow washing
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have used Tim several years now and love his service. Best service ever!!!!

Customer photo from Nancy's reviewCustomer photo from Nancy's review
Great priceInterior & exterior window cleaningRooftop/skylight cleaning
JordanLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service from start to finish! Tim did a fantastic job cleaning our roof and solar panels, and the pigeon abatement work was extremely effective. He was professional, punctual, thorough, and left everything spotless when the job was completed. Communication was great throughout the process, and the results…

Customer photo from Jordan's reviewCustomer photo from Jordan's reviewCustomer photo from Jordan's reviewCustomer photo from Jordan's review
Great pricePower/pressure washingRooftop/skylight cleaningGutter cleaning
Elisabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tim and his team did a great job power washing and treating our roof, cleaning the solar panels, and cleaning inside and outside windows, including the tracks and screens. They are very professional, thorough and friendly. Highly recommend!

Reasonable priceInterior & exterior window cleaningRooftop/skylight cleaning
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tim at R12 just finished my bi-annual window and solar panel cleaning and I can’t recommend him highly enough for his professionalism, pricing and quality of work. He also did a cleaning of my roof to get rid of the moss that invariably grows there during the winter months. With insurance companies relying more and…

Customer photo from Rebecca's reviewCustomer photo from Rebecca's reviewCustomer photo from Rebecca's review
Reasonable priceRooftop/skylight cleaningWindow washingService not listed
zandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

R12 Window Cleaning did an amazing job on our windows and our solar panels! We have been using them for years because they are clean, affordable, dependable, kind, and they do great work! My house shines after they leave, especially when they put up the Christmas lights. Thank you so much!!

Great priceInterior & exterior window cleaningRooftop/skylight cleaningGutter cleaning
Walter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service and great communication. Had my roof cleaned as well as bird proofing my solar panels.

Reasonable priceRooftop/skylight cleaningGutter cleaningService not listed
Brooke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tim & Brandon were awesome! They were able to accommodate me and the services I needed very quickly. They were professional, very knowledgeable and did such a great job. I would highly recommend this company!

Great pricePower/pressure washingRooftop/skylight cleaningGutter cleaning
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

R12 window cleaning is my go to. Tim and team cleaned my solar panels, roof, gutters and windows. A few times over the past few years. Top notch customer service and professionalism. They were on time and completed the work in a timely manor. Competitive pricing, if not the best because he does what he says and goes…

Great priceInterior & exterior window cleaningPower/pressure washingRooftop/skylight cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 49%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning51$189–$410
Gutter cleaning23—
Window washing12—
Power/pressure washing12—
Rooftop/skylight cleaning11—
Glass & mirror cleaning2—

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