Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
R12 Window Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

R12 Window Cleaning

Stockton, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 187 window cleaning services · 5.0★ from 106 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R12 Window Cleaning is better than 98% of window cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R12 Window Cleaning is better than 97% of window cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R12 Window Cleaning is better than —% of window cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R12 Window Cleaning is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R12 Window Cleaning is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R12 Window Cleaning is better than —% of window cleaning services.–
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Reviews for your job

Customers hired R12 Window Cleaning for 6 kinds of job.

R12 Window Cleaning for window washing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Window washing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 92
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Window washing”

Wen-Liang2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Due to the height of our house, not many vendors are comfortable working on the roof top. That’s how we started our relationship with R12. Tim has provided us gutters and windows cleaning services a few years now. He is very courteous, a trustworthy professional, always provides quality job. His charges are also…

Reasonable priceGutter cleaningWindow washing
Judy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Just had my home soft washed and windows cleaned by Tim. My house looks freshly painted and he removed a large hornet’s nest from the roof trim. So grateful for his meticulous work and how efficient he is at fulfilling his mission. Exceeding his customers expectations. I highly recommend him and his service. See you next year my friend!

Great pricePower/pressure washingWindow washing
Renee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tim has been doing the windows of our 2-story house for years. Today, we also had him soft wash our house exterior. The house was really dirty, and now it looks great! Tim does a wonderful job, and is efficient and tidy. We enjoy having him around and appreciate his professionalism.

Reasonable priceInterior & exterior window cleaningPower/pressure washingWindow washing
TheMsLadyL12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent window cleaning service! I have tight spaces around my property and Tim was able to work his magic to get the job handled!

Reasonable priceWindow washing
Jason8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Prompt, polite and great work. Could not be happier with the cleanliness of my windows and solar panels

Great priceInterior & exterior window cleaningRooftop/skylight cleaningWindow washing
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tim is great. Very professional, timely, has competitive pricing, does great work and is a pleasure to work with. Very satisfied and highly recommend.

Glass & mirror cleaningWindow washing
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tim at R12 just finished my bi-annual window and solar panel cleaning and I can’t recommend him highly enough for his professionalism, pricing and quality of work. He also did a cleaning of my roof to get rid of the moss that invariably grows there during the winter months. With insurance companies relying more and…

Customer photo from Rebecca's reviewCustomer photo from Rebecca's reviewCustomer photo from Rebecca's review
Reasonable priceRooftop/skylight cleaningWindow washingService not listed
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great Job. Tim and his team are very thorough and professional. They have e great attention to detail and excellent customer service. I wish I could give them 6 stars.

Reasonable priceInterior & exterior window cleaningGlass & mirror cleaningPower/pressure washing
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They came out did an amazing job, cleaning the windows, cleaning my solar system very professional. I would use them anytime anywhere.

Great priceWindow washingService not listed
Conchita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very nice and very professional cleaning I would definitely call on him again.

Reasonable priceWindow washing
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tim has been cleaning our windows, gutters, and power washing for us for years. He does a fantastic job every time. He is timely, meticulous, and always puts everything back where it needs to be. I also really appreciate how communicative he is in confirming appointments and reminders.

Power/pressure washingGutter cleaningWindow washing
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

R12 window cleaning is my go to. Tim and team cleaned my solar panels, roof, gutters and windows. A few times over the past few years. Top notch customer service and professionalism. They were on time and completed the work in a timely manor. Competitive pricing, if not the best because he does what he says and goes…

Great priceInterior & exterior window cleaningPower/pressure washingRooftop/skylight cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 49%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning51$189–$410
Gutter cleaning23—
Window washing12—
Power/pressure washing12—
Rooftop/skylight cleaning11—
Glass & mirror cleaning2—

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