House cleaning service · Seattle, WA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%74+10.5Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#137 of 265 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 48%
4.9★★★★★305 Google reviews · 24 photos
97%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$271typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Rain City Maids 4.9 out of 5 based on 305 reviews, with the owner responding to every comment. Customers frequently highlight punctuality, thorough attention to detail, and effective communication during the booking process. While most praise the quality of standard and deep cleaning services, some lower-rated reviews criticize pricing accuracy and mention instances where rushed work or incomplete tasks required refunds or follow-up appointments.
Google rating: 4.9 out of 5 from 305 reviews (97% five-star).
Reviews on this page: 305 Google reviews (247 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 3, 2026.
Service: House Cleaning Service serving Seattle, Washington.
Data from Google, last updated November 10, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Rain City Maids of SeattleHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rain City Maids of Seattle: 93/100 on this factor. Category median: 93.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rain City Maids of Seattle: 95/100 on this factor. Category median: 91.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rain City Maids of Seattle: 74/100 on this factor. Category median: 100.B
74
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rain City Maids of Seattle: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rain City Maids of Seattle: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
305 Google reviews we collected
4.9of 5
5 stars29597%
4 stars41%
3 stars41%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 247 written reviews
99%praise
Praise35699%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price1815%
Reasonable9477%
Overpriced54%
Not sure54%
$271+7% vs typical house cleaning services
Middle half of what 89 customers paid ($209–$479) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13437%
Staff & attitude8825%
Speed & response5114%
Would recommend3911%
Communication278%
Honesty & trust134%
Price & value72%
What customers talk about
We read 247 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a great job (Brenda and Julia) and I was very impressed with the quality and quickness of their work.”
“They were very friendly and seemed genuinely happy to be there.”
“Daniel was professional and timely throughout the entirety of his time cleaning my home.”
“Would highly recommend them if you’re looking for a deep clean or regular service.”
“I also appreciated the ease of the online scheduling process and communication.”
“Bonus points for being so genuinely kind to our dogs.”
“When selecting a new cleaning team, I compared a few different companies and found RCM to be the most affordable and convenient.”
People customers mention
Kaz11 reviews
Britt11 reviews
Evan7 reviews
Kyla5 reviews
Brit5 reviews
Chris5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Rain City Maids of Seattle for 6 kinds of job. Pick one to see what they paid and said.
AmiriLocal Guide · 56 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Bee, Gen, Daniel, Jeffery all did an amazing job in less than 2 hours. My house feels like it has a major reset and I can just focus on small things like laundry and the dishes. Thank you all so much. I will use you all again.
Paid $200–250Reasonable priceStandard cleaning
Jaye2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Extremely satisfied with the service! Was very happy with how my apartment turned out and it really feels like a weight was lifted off my shoulders.
Paid $500+Deep clean
Katherine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They did an amazing and thorough job cleaning! Very happy with the experience and service. Would recommend and book them again.
Paid $450–500Reasonable priceStandard cleaning
IssaLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Leidy did an excellent job cleaning my home and she made sure to ask questions regarding areas I wanted her to concentrate on. She was professional and attentive in the amount of care she put into cleaning my home. I highly recommend her and Rain City Maids.
Paid $150–200Reasonable priceStandard cleaning
Nick12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Keira and Madeline did a wonderful job! Our house wasn’t an easy customer, but it’s never felt cleaner. Thanks a bunch!
Paid $500+Reasonable priceStandard cleaning
Issa11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Daniel was professional and timely throughout the entirety of his time cleaning my home. He paid great attention to detail and asked questions as needed. He also offered a walkthrough at the end when he was done and showed me everything he took care of which was especially appreciated. I highly recommend him and…
They did a great job (Brenda and Julia) and I was very impressed with the quality and quickness of their work.
Services: Standard cleaning, Deep clean
Response from the owner · 6 days ago
Hi Peter, thank you so much for the kind words about Brenda and Julia! We are pleased to hear that their efficiency and attention to quality left such a strong impression, and we will be sure to pass along your praise to them both.
Amiri GollmanLocal Guide · 56 reviewsiTotal number of Google reviews Amiri has written across all businesses on Google Maps, not just this one.
Bee, Gen, Daniel, Jeffery all did an amazing job in less than 2 hours. My house feels like it has a major reset and I can just focus on small things like laundry and the dishes. Thank you all so much. I will use you all again.
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · a week ago
Hi Amiri, what a wonderful team to have in your corner! Bee, Gen, Daniel, and Jeffery clearly brought their best to your home, and we are so glad they were able to deliver such a thorough reset in under two hours, leaving you free to focus on the little things. We are grateful for your kind words and truly excited to work with you again!
Brian Macduff3 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
The cleaners did a great job. They were very friendly and seemed genuinely happy to be there.
Response from the owner · 2 weeks ago
Hi Brian, thank you so much for the kind words! We are glad to hear the team made such a great impression, and it is wonderful to know their positive energy came through during the visit. We hope to see you again soon!
Morgan Lake2 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
These individuals are lights out! Thank you, Daniel, et al.!
Response from the owner · 2 weeks ago
Hi Morgan, thank you so much for the kind words, and we will absolutely pass your praise along to Daniel and the rest of the team! We are glad you had such a great experience and hope to see you again soon.
Rohan Pathak4 reviewsiTotal number of Google reviews Rohan has written across all businesses on Google Maps, not just this one.
Booked their services for a bathroom deep clean and a standard clean for the rest of the house. Keira and Alisha did an amazing job to leave the apartment spotless. Highly recommend.
Response from the owner · 3 weeks ago
Hi Rohan, thank you so much for the kind words and recommendation! We are glad to hear that Keira and Alisha delivered such a thorough job on both the bathroom deep clean and the rest of your apartment, and we will be sure to pass along your praise to them. We hope to have the pleasure of serving you again soon!
Jaye Regalado2 reviewsiTotal number of Google reviews Jaye has written across all businesses on Google Maps, not just this one.
Extremely satisfied with the service! Was very happy with how my apartment turned out and it really feels like a weight was lifted off my shoulders.
Price: $500+
Services: Deep clean
Response from the owner · a month ago
Hi Jaye, thank you so much for sharing this, and we are glad to hear your apartment is feeling fresh and clean! Knowing that our team could take that weight off your shoulders means the world to us, and we hope to be your go-to cleaning crew whenever you need us.
Katherine Jalhay2 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
They did an amazing and thorough job cleaning! Very happy with the experience and service. Would recommend and book them again.
Price assessment: Reasonable price
Price: $450–500
Services: Standard cleaning
Response from the owner · a month ago
Hi Katherine, thank you so much for the kind words and glowing recommendation! We are excited to hear the cleaning met your expectations, and we would be glad to have you back anytime you need us.
Serina GoodrickLocal Guide · 23 reviewsiTotal number of Google reviews Serina has written across all businesses on Google Maps, not just this one.
Kayla and Kaz from Rain City Maids exceeded my expectations. They did beautiful work that makes my home feel very peaceful. I also appreciated the ease of the online scheduling process and communication.
Response from the owner · a month ago
Hi Serina, thank you so much for sharing this wonderful feedback! We are delighted to hear that Kayla and Kaz exceeded your expectations and left your home feeling so peaceful. It is also glad news that the online scheduling and communication made the whole experience smooth and stress-free. We will be sure to pass along your kind words to them both!
Issa HallLocal Guide · 29 reviewsiTotal number of Google reviews Issa has written across all businesses on Google Maps, not just this one.
Leidy did an excellent job cleaning my home and she made sure to ask questions regarding areas I wanted her to concentrate on. She was professional and attentive in the amount of care she put into cleaning my home. I highly recommend her and Rain City Maids.
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Response from the owner · a month ago
Hi Issa, thank you so much for sharing this wonderful feedback about Leidy! We are delighted to hear that Leidy took the time to ask about your priorities and gave such careful, attentive care to your home. That kind of thoughtful, detail-oriented approach is exactly what we strive for, and it is great to know it made a real difference. We will be sure to pass along your kind words, and we look forward to serving you again soon.
Lauren Grosskopf9 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
