Customers of Rainaldi Home Services in Winter Garden, Florida, frequently praise the company for rapid response times, clear communication, and professional technicians who explain repairs thoroughly. Reviews highlight efficient handling of plumbing and air conditioning issues, with many noting punctual arrivals and respectful conduct in the home. However, a recurring criticism involves high pricing for basic services, with several low-star reviews describing unexpected fees, overcharges for minor fixes, and dissatisfaction with the cost relative to the work performed.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Matt did a great job fixing multiple plumbing issues in my newly purchased home. He cleaned up behind himself and left my home on great shape.
Thank you, James, for your kind words! We're thrilled to hear that Chris took such great care of your sink drain and left your home in excellent condition. Your satisfaction means a lot to us at Rainaldi Home Services!
Alberto came out quickly when our hose connection was pouring out everywhere. Turned out to be a broken pipe in the wall and he fixed it the same day! Very happy with the Rainaldi’s whole team from scheduling to service.
Thank you, Aquarius, for your wonderful review! We're thrilled to hear that Alberto was able to quickly address your hose connection issue and that you had a positive experience with our team at Rainaldi Home Services. Your satisfaction means a lot to us!
They were very prompt with communication, scheduling and lining up the appointment. The Plumber that came to the house was very informative and respectful of our home. My only concern was the cost - over $600 for an hour (or less) On site to replace the wax seal was overpriced. Great service otherwise.
Thank you for your feedback, Lk C. We appreciate your compliments on our prompt communication and the respectful service from our plumber at Rainaldi Home Services. We acknowledge your concern regarding the cost and value your insights.
Amazing experience from the first call. They came out within an hour on a Friday @ 5 pm. Was expecting them to jack up the price significantly but price was reasonable considering. My technician was Chris Bennett and he was awesome!!! 5/5!
Thank you, Jessica, for your wonderful review! We're thrilled to hear about your amazing experience with Rainaldi Home Services and Chris Bennett. Your satisfaction means a lot to us, and we appreciate your kind words!
Technician Frank was professional, knowledgeable, clearly explained our options & quickly resolved our issue.
Thank you, Peggy! We're glad to hear that Jeremy provided thorough and professional service, and it's great to know you trust Ronaldo as well. We appreciate your feedback!
Technician did a good job getting me up and running again with repairs to my bathroom and kitchen drain issues. Required inside and outside plumbing. He also was a gentleman. Thank you.
Thank you, Kathy, for your wonderful review! We're glad to hear that our technician was able to assist you with your bathroom and kitchen drain repairs. Your satisfaction means a lot to us at Rainaldi Home Services!
Honest company! I called them for emergency services to identify a water discharge under my sink. They were committed to their promised time. Jesse was prompt, professional, and left me with the the impression that he was honest! Thanks!
Thank you, Jozsef, for your wonderful review! We're glad to hear that Jesse provided you with prompt and professional service during your emergency with the water discharge. Your trust in Rainaldi Home Services means a lot to us!
2 hours from phone call to replacing a broken pipe with water gushing from it which is excellent
Thank you, Richard, for taking the time to leave a review. Your feedback is appreciated!
Chris B was our tech today. Very professional in every way. He answered all our questions we asked of him and he went as far as to give us several suggestions. Thank you again Chris B.
Oh thank you, we love Devon. Please call us anytime.
I've now used Rainaldi three times - twice for plumbing and once for AC. They've got the job done all three times, each time with honesty and professionalism. I definitely recommend them.
Thank you, Brian, for your kind words and for choosing Rainaldi Home Services multiple times. We’re glad to hear that our plumbing and AC services met your expectations with honesty and professionalism. Your recommendation means a lot to us!