Rainbow Restoration of Mid Central Valley at a glance
Google reviewers rate Rainbow Restoration 4.8 out of 5 based on 127 reviews, with the owner responding to 99% of feedback. Customers frequently praise the team's punctuality, clear communication, and professional handling of water damage, mold, and structural repairs. However, low-star reviews highlight recurring issues with project delays, repeated errors requiring new supervisors, and instances of poor follow-up or property damage during service.
Google rating: 4.8 out of 5 from 127 reviews (92% five-star).
Reviews on this page: 127 Google reviews (115 with written comments, 4 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: September 20, 2026.
Service: Water Damage Restoration Company serving Turlock, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
127 reviews on Google
5★117
4★2
3★1
2★1
1★6
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 115 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Eric was knowledgeable, explained thing well, was thorough, precise and very neat.”
“Victor and Maria’s team did an amazing job restoring our furniture.”
“However every day I'm reminded of the horrible experience.”
“I was able to contact them and they promptly came to fix the issue.”
“We would highly recommend Rainbow for any restoration needs.”
“Victor communicated clearly and always responded promptly to my texts and emails.”
“Honestly some of the best service I’ve ever received.”
“…e the job, scheduled it for the next day, did a great job at a very reasonable price, and kept in contact with me throughout the whole process.…”
People customers mention
Alcantar23 reviews
Erik9 reviews
Anthony8 reviews
Francisco8 reviews
Eric7 reviews
Maria6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Debra8 reviewsiTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
USE AT YOUR OWN RISK.
I attempted to share this experience via Yelp, and my review was flagged as being biased. This is my experience. Someone also claimed they called me regarding this experience, but this is false. No one has contacted us.
It's been over a year since our ceiling caved in due to water damage, and I still fume over our experience. Why did I wait to review? Because I needed time to process, and I really wanted to let it go. However every day I'm reminded of the horrible experience. First off, the people related to asbestos and prepping the space were lovely and extremely professional. The workers who came in to actually fix the problem were not. Not only were they rude and didn't acknowledge me in my own home, they used my bathroom, placed poop-covered toilet paper in my trash can and didn't tell me, and left my toilet completely disgusting with no attempt to even try and clean it. When the work was finally done, they opened the door and the main guy said "you can start cleaning now". I walked in to find that no one put any plastic down on my brand new flooring before starting to restore the giant hole in my ceiling. I was speechless, as my new floors were covered in debris, drywall material, and scratches. Additionally, during the painting process, they chose the completely wrong color and when I said that it was incorrect, they argued with me that it was not, which continued until I brought in the paint I had from, again, freshly painting my brand new house. When I walked in to the "finished" room, I was also met with a missing vent. Yep, they completely patched over my vent. When I pointed it out, they haphazardly cut a hole in my ceiling way off to the corner of the room, and now my vents don't match in my two rooms. When I asked why the hell the vent was way in the corner now, he argued with me that it was because of better air flow. I also noticed that a window censor was missing, presumably it got knocked off when the work was happening and yet again, he argued with me that nothing was missing, until he magically found the censor in the trash piles. No apologies, no remorse. At the end of this horrible experience, I was forced to "write something nice" on the receipt before they would leave. So why didn't I say anything? I was home alone in a house full of 3-4 men who were combative and forcing me to write a review while they watched. I wish I could just let this go, but I don't want anyone else to experience this. My floors are completely scratched up, and there is STILL drywall remnant in certain places that no matter how much I scrub, it's just stuck. There are also drips on my baseboards that were only noticed recently. Please use caution if you go through this company. I regret not saying anything, I was just scared of the recourse
Response from the owner · 2 months ago
Thank you for your feedback. We take customer concerns seriously and would love the opportunity to discuss this with you directly and find out more information. Please reach out to us at 209-284-6400 so we can address the issues you’ve raised and work to find a resolution. We strive to provide quality service and want to ensure your satisfaction with our work. Thank you for bringing this to our attention.
Rainbow Restoration of Mid Central Valley
Brandee OgunbanwoLocal Guide · 11 reviewsiTotal number of Google reviews Brandee has written across all businesses on Google Maps, not just this one.
Please let me know if there is anyone who can get in touch within this company. We have since been displaced from our home after having a tech come out and are in a hotel. Our dog has been in 100 degree weather and the GM first refused ownership when even the tech apologized for the mistake of damaging a pipe and water spewing out. He then reached out to try to rectify only to not respond for another night. Please reach out to me if you’re in management in Rainbow Restoration and are not Param. Thank you.
Price assessment: Not sure
Services: Mold inspection
Response from the owner · 3 months ago
Thank you for reaching out, your patience with our investigation and reply. We take allegations of property damage incredibly seriously, which is why management immediately initiated a thorough investigation into this matter.
Our company policy requires strict documentation, including pre-and post-inspection photos and professional assessments. The documentation from our initial visit—including evidence of extensive microbial growth and corroded copper within the wall cavity—confirmed an active, long-standing leak. While third-party inspectors confirmed that our technician did not cause any additional damage, our primary goal was to ensure your safety and peace of mind.
To support you, the family, and the pet during a stressful time and ensure a positive experience, we went completely above and beyond our standard procedures listed in our agreement. To date, we have refunded your $350 inspection fee to help with temporary housing, found the source of your mold problem, covered your $90 home warranty deductible, on top of that, paid for the pre-existing plumbing repairs directly, and provided complimentary dehumidification equipment.
While we cannot provide a free, full-home mold remediation and rebuild for pre-existing conditions, we have treated your family with the utmost care. This matter has been fully reviewed by corporate compliance and is considered resolved. We wish you the very best in your home's restoration.
Carol Bradley8 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Coming home to a disaster from my water heater, rainbow took over and got rid of the mold/mess! Eric was an excellent advisor and very thorough! His team was great! Sabrina finished it all off!
Price assessment: Not sure
Services: Flood restoration, Mold inspection
Response from the owner · 4 months ago
Thank you so much for sharing your experience, Carol. It means a lot to hear that Eric and the team were able to help restore your home and provide thorough, attentive service during a stressful time. Your kind words about Sabrina and everyone involved are truly appreciated.
Frances Preston3 reviewsiTotal number of Google reviews Frances has written across all businesses on Google Maps, not just this one.
Eric was knowledgeable, explained thing well, was thorough, precise and very neat. You are in good hands if Eric is assigned to your project. Further on to the finish….
Antonio, Ismael. Luis, Eddie and Eddie, Osmondo and your supervisor made my bathroom sparkle again. Thank you for all your hard work excellent craftsmanship! I truly appreciate the job you have done. I am very happy and satisfied with all the work that was done to repair and restore my bathroom.
Special shout out to Eddie who found some seriously dangerous unfinished work left by a different company who had been under my house the previous week. I was able to contact them and they promptly came to fix the issue. Thanks, Eddie!
Price assessment: Reasonable price
Services: Water damage-related cleanup & repair
Response from the owner · Edited 5 months ago
Thank you so much for the glowing recommendation, Frances! We are incredibly proud to have employee's like Erik on our team; his commitment to being thorough, precise, and neat is exactly what Rainbow Restoration of Mid Central Valley stands for.
Dealing with water damage-related cleanup and repair can be overwhelming, so we’re glad Erik’s expertise helped you feel like you were in 'good hands.' Providing high-quality emergency water restoration in Modesto, Stockton and throughout the Central Valley is our top priority. We’ll be sure to share your kind words with Erik—they truly make his and our day! Thanks again for choosing us for your home restoration project.
Deborah Rowe2 reviewsiTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Victor and Maria’s team did an amazing job restoring our furniture. They were very professional and respectful of all our belongings. Victor communicated clearly and always responded promptly to my texts and emails. Thank you!
Response from the owner · 4 months ago
Thank you so much for taking the time to provide us wonderful feedback on your experience, Deborah. Victor, Maria, and the entire team were thrilled to help restore your furniture. We thrive on delivering professional, high-quality furniture restoration and repair services in the 209 and beyond. Have a wonderful day.
Jaime1 reviewiTotal number of Google reviews Jaime has written across all businesses on Google Maps, not just this one.
Thank you Jaime, we really appreciate the shout-out for Erik! He is a vital part of our Modesto and Stockton team. He truly understands the nuances of property damage caused by water, mold and biohazards. We are glad we could provide the quality service you deserve. If you ever need restoration advise in the future, we’re just a phone call away, take care.
Yas1 reviewiTotal number of Google reviews Yas has written across all businesses on Google Maps, not just this one.
Erik did a great job at my home, he explained the whole situation of my water damage, and made me feel comfortable with the process.
Services: Water damage-related cleanup & repair
Response from the owner · Edited 5 months ago
Thank you so much for the 5-star review, Yas! We are thrilled to hear that Erik provided the clear communication you needed during your water damage-related cleanup and repair. At Rainbow Restoration of Mid Central Valley, we know how stressful home water damage can be for homeowners in Modesto and the surrounding areas. Helping you feel comfortable with the restoration process is exactly what we strive for. Thank you for trusting us with your home.
Jennifer Kelley1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I wish I could give zero stars. Rainbow was provided to us by our insurance last June for a kitchen faucet that was leaking because it was backed up. The result was a complete kitchen remodel because cabinets in the sink area were ruined beyond repair. It took them 4 months to finish due to MANY mistakes consistently made. They had to assign a new supervisor, and a new work team because the first team messed up so badly. The second team seemed like they were going to be better, but all the lead seemed to be concerned about was that we leave him a good review on Yelp. Even upon completion, there were still doors hung wrong on cabinets that they refused to fix AND we lost about 2/3 cupboard space with the new cabinets that the first supervisor said would be “so great”. We had continuously told them that we lost WAY too much storage space and our pots and pans didn’t even fit in the new cupboards, let alone anything else. All they said was nod their heads and say NOTHING about our concerns. About 2 weeks after they were “finished” our dish washer stopped working. We hadn’t used it for about 6-7 weeks and all of a sudden there was water coming out from under the dishwasher in the corner between the dishwasher and cabinet under the sink. I called Rainbow and they came out immediately to take a look and basically told us that it wasn’t their problem. They sent out the first supervisor that had been removed from the project halfway through and who I had specifically requested that he not come. The other problem was that the granite was leaving large spots that we couldn’t get dry/clean and they told us they would contact the counter people and a plumber. I had questioned in the beginning if they had a plumber come out to check and see if there was a blockage and that was the reason for the faucet leaking so badly. But since this is my parents house, I was not included in discussions with insurance. I tried calling 3 times during that week and no one ever got back to me. They said they were waiting for the counter people to call them back. In the meantime, a week after their visit I was in a horrible car accident and still have not returned to work, so other phone calls and such have taken priority. We just had a new dishwasher attempt to be installed today and when they removed the old dishwasher (that hasn’t been used for 4 months) there was water damage to the new cabinet under the sink as well as horrible mold all over the sheet rock they put in behind the dishwasher. I called rainbow and told them it was an emergency and what the problem was. I was told that I would receive a call back today, it’s been over 2 hours since I called them with an emergency and still no phone call has been received back. Maybe this review will help them return my call.
The following pictures show the mold on the brand new sheet rock they installed 6 months ago and the damage to the brand new cabinets they installed as well. They should have listened to me when they came out January 5th. Then maybe the water damage wouldn’t be this bad.
Price assessment: Not sure
Services: Flood restoration, Remodeling
Response from the owner · 7 months ago
Thank you for sharing your feedback Jennifer. Please accept our apologies for the delay in responding; we wanted to conduct a comprehensive review of your project files to provide a clear and accurate reply.
At Rainbow Restoration, we take the quality and longevity of our work very seriously. We would like to provide some important context regarding this project:
Verified Completion: This remodel was completed according to the insurance-approved scope. In September 2025, a Certificate of Satisfaction was signed, confirming that the cabinetry and installation met all expectations. At the time of completion in September, our team identified that the pre-existing dishwasher was beginning to fail. We advised an immediate replacement at that time, and it was discussed that a Home Warranty claim would be initiated to address the appliance.
The Source of the Leak: When we returned in January to investigate new concerns, our inspection identified that a pre-existing, aging dishwasher had begun to fail. As a structural restoration company, we are not licensed for appliance repair. We advised at that time that the unit required immediate professional service to protect the new cabinetry.
Secondary Damage: We always aim for transparency regarding water intrusion. Mold can begin to grow within 24 to 48 hours of exposure to moisture. Because of this rapid window, we emphasized the importance of addressing the appliance leak immediately to prevent structural damage or microbial growth in the new materials.
Granite Care: Regarding the stone, our inspection noted topical oil staining, which is a maintenance-related issue rather than a result of the structural installation.
We understand your frustration, however we continue to pride ourselves on our craftsmanship and stand by the quality of the work we delivered while completing your project. It is distressing to see new damage occur, it is unfortunately the result of a secondary appliance failure outside of our original scope of work. We continue to wish you the very best.
Kami Sidhu1 reviewiTotal number of Google reviews Kami has written across all businesses on Google Maps, not just this one.
Richard and Eric did an excellent job and explained everything well.
Response from the owner · 9 months ago
Hi Kami, thank you so much for the 5-star review! We are so glad to hear that Richard and Eric took such great care of you. We pride ourselves on making sure our customers feel informed and comfortable, so it’s wonderful to know they explained everything clearly. We’ll be sure to pass your kind words along to them!
Danny C7 reviewsiTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
I really appreciate Erik for coming over to thoroughly inspect my home for water damage. Luckily, there was no leak but he took the time and effort to examine every possible source to give us peace of mind. Thank you Erik and the Rainbow team!
Price assessment: Not sure
Services: Service not listed
Response from the owner · 9 months ago
Hi Danny, thank you so much for the kind words! We’re glad Erik could provide some peace of mind by thoroughly inspecting your home. At Rainbow Restoration, we believe a 'no leak' result is the best news a homeowner can get, and we're happy to help confirm that for you. We’ll be sure to share your feedback with Erik and the rest of the team!
