Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts
Reviewers frequently praise the firm for professional communication, compassionate support, and diligent case management in personal injury and disability matters. Clients often highlight how staff members kept them informed throughout the process and handled legal work effectively. However, some low-star reviews criticize the firm for poor responsiveness, lack of updates, and perceived high fees relative to settlement outcomes.
Data from Google, last updated October 28, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 1,109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I spoke to Becca and Joey and they were extremely professional and helpful.”
“…free consult from a lawyer not an intake person which I think is very unprofessional…”
“I would recommend this firm to anyone looking for a knowledgeable and compassionate legal team.”
“Took over a year to get 2000 dollars when my settlement was 6200 next time I will not use them good luck if you do decide to use them”
“RHS was very collaborative in the settlement of my claim.”
“Never takes case and always has an excuse terrible company”
“They took the time to answer my questions, explained everything clearly, and made me feel comfortable and supported.”
“No communication until day before hearing (two of them) with lawyer.”
“Instead, I was met with clear, timely information and a steady cadence of communication that made the process feel manageable rather than stressful.”
“I can help me they didn't get back to me to ask me any questions or anything like that I intake person take down some information and never got back t…”
“Rainwater Holt and Sexton somehow manages to be both—professional in every detail while still genuinely caring about the people behind the case.”
“I feel also that their business practices could be viewed as shady at best, apparently they had me come and sign paperwork which is where the agreemen…”
“The team was professional, knowledgeable, and committed to helping us reach a fair resolution.”
“…d that we would probably only get 20,000 back but that it’s going to cost them more to even continue and then he even said did the hospital neglected…”
praise complaint · found by our text analysis, Google review wording unchanged.
I contacted them to see if they could help on a personal injury case. I spoke to Becca and Joey and they were extremely professional and helpful. I had a follow up call with Landen. Although they were unable to help me they were still courteous and helpful to suggest and offer other places to check.
⭐⭐⭐⭐⭐ I had a great experience with this law firm. The team was professional, caring, and attentive throughout the entire process. They took the time to answer my questions, explained everything clearly, and made me feel comfortable and supported. I truly appreciate their hard work and dedication. I would recommend this firm to anyone looking for a knowledgeable and compassionate legal team. Aileen is a great asset to the company.
I highly recommend this company. They handled my fathers nursing home wrongful death case with professional knowledge and exceptional compassionate care toward my family. Communication was excellent.
Paula, we're grateful our team was able to provide your family with compassionate care, clear communication, and professional guidance during such a difficult time. We are truly sorry for the loss of your father. Your trust and recommendation mean a great deal to us, and we wish you and your family all the best.
These people are like family they care what happens in your life thank you for being the best
Terry, hearing this is one of the best compliments we could receive! We're so glad you've felt genuinely cared for and supported. We appreciate your trust and the five stars!
Loved J’me & Joe I 100% believed they cared about my wellbeing . They were very patient with my questions & concerns
Latrice, we're so glad J'me and Joe made you feel genuinely cared for and supported! We'll be sure to share your wonderful compliments with both of them!
Thank you for all the work yall have done for me thank you all
Doug, we're so glad our team's hard work made a positive difference for you! We appreciate the 5 stars!
They were extremely helpful for me to get my Social Security disability. They kept me informed to stay in contact with my doctors and even when it was time between decisions, they called me just to comfort. I would recommend them to absolutely everybody that’s needing help.
Eric, we know the waiting periods can be difficult, and it's wonderful to hear that our team's communication and encouragement helped you feel supported along the way. We truly appreciate your trust, recommendation, and five stars!
I appreciate everything they have done for me and my son, Thank you.
Mary, we're so glad we have helped you and your son! Thank you for trusting us and sharing your experience!
Very awesome. Great attorney that will get you what you deserve and his assistant Miss Georgia was always keeping in touch and letting me know what was going on with the case. They have a good partnership I would highly recommend them to anyone I know.
Thank you, Shona! We're so glad our team kept you informed and connected throughout your case! We'll be sure to share your kind words with Georgia and the Eric. We truly appreciate your recommendation!
Had great success with RHS Misti and Bryce were great to work with. Fanstasic to work with
We love hearing that you had such a successful experience! They will be so happy to hear your review, Cindy!
Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts