Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts
Clients generally praise the firm for professional communication, prompt responses, and helpful guidance through auto and personal injury cases. However, some reviewers criticize delayed case progression, inconsistent communication during long proceedings, and dissatisfaction with settlement amounts relative to the firm's contingency fees.
Data from Google, last updated October 28, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 208 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Trace Fryer has pulled a miracle out of his hat, and Arlo Stebbing is so attentive and helpful.”
“They were so easy to communicate with, kept us up to date on where our case stood and closed everything quickly and efficiently.”
“So this was how I felt because of bad communication until I actually saw the way they handled a part of the case where we were being taken advantage of .”
“10/10 alway answering my calls and texts anytime I have questions about my case”
“I would highly recommend going with someone that is more reputable and will respond in a timely manner to any questions you might have.”
“They are doing a wonderful job and I really appreciate everything they are doing for me”
“And more importantly the legal advisors I hired to have my best interest take the home run case, were likely the worst lawyers in the country!”
“I was, honestly, very weary of what to expect from this law firm, but was immediately put at ease.”
“Sarah was the kindest , most genuine and understanding person that upon finishing up, with her guidance and help, I hung up and cried.”
“…he didnt look at any of the evidence, not only that the man flat out lied and said I couldnt get SSI if I lived with my mother.…”
“They took over 17k of my disability check which was fine and aware of their fee.”
praise complaint · found by our text analysis, Google review wording unchanged.
Thanks to Rainwater, Holt and Sexton is handling my auto accident,
Esther, we're also glad you were directed our way! It's wonderful to hear that our team treated you with kindness and respect. We truly appreciate the five stars!
Great service
Thank you for your kind words, Richard!
Very prompt and helpful response
Thank you, Paul! We really appreciate you letting us know about your experience and the 5 stars!
The case drug out for a bit and I didn’t feel like I was a priority. I had surgery so that’s part of it but even a year later I was still waiting. My lawyer did not communicate very well and the assistant was never at work. One day I got a text that everything was about done and I’d be wrapping up soon. Then I find out she quit and the new assistant as having to redo something’s so it wasn’t as close to being closed out. I called to speak with a supervisor several times but was never connected to one. One day I decided to call the supervisor and demanded to wait on the line and told them do not connect me with my lawyer. That day everything changed the executive called me and apologized he prioritized how I felt and assigned me a new lawyer by that evening with an awesome assistant. He assured me he would put me first and he did. Before I knew it my settlement check was waiting for me and it was way more than I expected. Thank you guys for putting me first.
Ahsaki, we appreciate you sharing your experience. It's wonderful to hear that your settlement exceeded your expectations, and we truly appreciate the opportunity!
My lawyer is the best ! And her assistant Peggy! 10/10 alway answering my calls and texts anytime I have questions about my case
A 10 out of 10 is quite a compliment! We’re glad Kaitlyn and Peggy have been so responsive and available to answer your questions throughout your case!
Sarah was amazing! I was, honestly, very weary of what to expect from this law firm, but was immediately put at ease. Her demeanor was comforting, and I could tell that she was not leading me astray in choosing this business to pursue a case that is important to me. She told me that they would be able to process my request to open a case immediately!! Thank you!
Thank you, Melissa! We’re glad Sarah's comforting approach immediately put you at ease and gave you confidence in moving forward. We appreciate the feedback!
These guys are great. Trace Fryer has pulled a miracle out of his hat, and Arlo Stebbing is so attentive and helpful. I wasn’t looking to get rich, I was looking for my vehicle to be replaced, and that’s exactly what they got me. Thank you guy, I hope I never go through this again but if I do I know exactly who I’m calling
Trace and Arlo make a great team! We’re glad their hard work helped you get the outcome you were hoping for, Jonathan. We’ll be sure to share your review with both of them!
Very professional and worked hard at settle my case. Pleased with the end result.
We’re glad to hear this, Evelyna! We truly appreciate your trust in us and the five-star review!
Refused to discuss what the case was worth so I was completely blind sided at mediation. I do not feel like I was advocated for. I was suing 4- again FOUR- commercial policies. My injuries are 2 TBI's, permanent nerve damage, financial and physical strain leading to mental anguish, and herniated discs in my neck. My lawyer couldn't even get me a one policy minimum. Not to mention taking nearly half of the settlement (40%). Was constantly asked to provide things multiple times or provide things they were supposed to get. Not happy at all with the outcome! You'd think they'd fight to get me as much as possible to add to their own wallet!!
Montana, we take concerns like yours seriously and would appreciate the opportunity to learn more about what happened. Please call our client service hotline at 501-868-2994 so we can discuss your concerns directly.
Katlyn logan and peggy hagler have been the best team i could ask for always awnser my question always call back in a timely matter super sweet and even the the people who awnser the phones to get you in contact with them are sweet shout out to Connor who always awnser the phone good morning it's just so nice that there freindly they take a situation that's very difficult and make it simple my case has been going on for about 6 months and were almost done with everything normally these cases take years but they have been on top of it if you have any injury claims i highly recommend for any one at. This firm
Kaitlyn and Peggy make a great team and we’re glad they helped make a difficult situation easier! We love knowing that Connor and the rest of the team have made you feel welcome too. Thank you, Rebecca!
Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts