Rainwater, Holt & Sexton Injury Lawyers at a glance
Reviewers frequently praise the firm for its friendly, professional staff who provide clear communication and keep clients updated on case progress. Many highlight the ease of the intake process and the helpfulness of front desk personnel in answering questions. However, some clients criticize the firm for perceived delays in case resolution and a lack of responsiveness during long proceedings. Additionally, negative reviews mention dissatisfaction with settlement amounts and allegations that the firm declines cases deemed less profitable.
Google rating: 4.9 out of 5 from 181 reviews (96% five-star).
Reviews on this page: 181 Google reviews (151 with written comments, 3 with photos).
Owner responses: the business replied to 90% of reviews.
Ashley Katie and blake where awesome... I had 2 wreck 15 days apart and had hard time getting answers and Ashley's and Katie had get Blake back involved to get my cases closed and moving bc the attorney wasn't giving me answers.... Mallory even did awesome getting me my money.. I hope the big heads see how amazing u guys where I can't praise u guys enough
Lee was the worst he kept pushing me off so we had get manager and supervisor involved he doesn't deserve no stars or credit or anything bc he kept pusing off and if it wasn't for the other would have made my experience so not even ever want come back everyone else made everything good and positive but Lee made it the worst.. there was a lean on my case and he never told me so it could get taken care of and kept pushing it off every time i called. I feel like he wasn't honest with me I hope the head of rainwater holy and sexton sees how bad he was
Thanks Katie Ashley blake and Mallory for your hard work and stepping in and doing the work..
I hope the heads of rainwater holt and sexton sees this and only reason it's getting a 5 star is bc of the ones that came in and saved the day bc had it not been for the I would be leaving a 1 star and very bad reviews but bc of them only lee getting the bad reviews and everyone else is getting the best...
Response from the owner · 3 weeks ago
They will all be so happy to hear this! We’re glad they stepped in when you needed answers and helped get things moving in the right direction! Thank you, Faith :)
Delores Brown1 reviewiTotal number of Google reviews Delores has written across all businesses on Google Maps, not just this one.
Wonderful service and always kept me up to date on what was happening with my case
Response from the owner · a day ago
Richard, we're so glad you've had a wonderful experience with our team! We appreciate your review and we're happy to know you've felt well taken care of throughout the process.
Mickles Yancy3 reviewsiTotal number of Google reviews Mickles has written across all businesses on Google Maps, not just this one.
I am very pleased and greatfull that Rainwater, Holt and Sexton has taken my case! And the staff there is very kind.
I also have a staff member assigned to my case.
I can call any time , and she will be able to answer questions or get the answers , keep all the notes and pictures and legal work all in order. So I want to say , thank you , Ms.Hannah Taylor , for all the work you have done and will still be doing on my case.
Response from the owner · 2 weeks ago
Clyde, we're so glad you've felt welcomed and supported by our team from the beginning! We'll be sure to share your appreciation with Hannah, and we look forward to continuing to help you through your case!
Debbie Troop6 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
It was a long 3 year process.. but in the last year I got assigned a new lawyer and his team brought it home for me.. good job. Very nice people, it was a pleasure.
Response from the owner · 2 weeks ago
Debbie, we’re so glad your case reached a successful conclusion. It’s wonderful to hear that you enjoyed working with our team and felt well cared for along the way. We truly appreciate the five stars!
suzanne buffington6 reviewsiTotal number of Google reviews suzanne has written across all businesses on Google Maps, not just this one.
Disability case...I dont have the words to explain the experience I had with RHS. I was hesitant to use a huge lawfirm for my case. I wasn't certain that a large firm would care about a disability case like mine. I am happy to say I was wrong about that. My lawyer fought like a rabid wolverine on amphetamines to win my case! Her name is Britney Stuart and she was the kindest, most compassionate and sympathetic woman I have ever had the pleasure to know. I wouldnt like to be on the other end of a case with her. I got the heart, not the horns. If they worked so hard on a disability claim, imagine what they would do for you with a wrongful death, injuries sustained after an auto accident or defending you against a crime you didnt commit! DO NOT HESITATE TO HIRE THEM. Get a wolverine to fight for you too! You'll be glad you did!
Response from the owner · a month ago
What a review! We’re so glad Britney proved that no matter the size of the firm, genuine care and compassion can still be at the heart of the experience. Thank you for the awesome review!
