Google reviewers rate Rallye Auto Service 4.9 out of 5 based on 1210 reviews, with the owner responding to ten percent of them. Customers frequently praise the shop for accurate diagnostics, reasonable pricing, and timely communication regarding repair progress. Recurring themes include friendly staff who avoid unnecessary upsells and efficient service for various vehicle issues. However, low-star reviews cite patterns of overcharging, unresolved mechanical problems, and perceived dishonesty in billing practices.
Google rating: 4.9 out of 5 from 1,210 reviews (97% five-star).
Reviews on this page: 1,210 Google reviews (894 with written comments, 11 with photos).
Owner responses: the business replied to 10% of reviews.
Most recent review: November 6, 2026.
Service: Auto Repair Shop serving Dallas, Texas.
Data from Google, last updated November 9, 2026.
Star ratings
1,210 Google reviews we collected
4.9of 5
5 stars1,17197%
4 stars171%
3 stars20%
2 stars40%
1 star161%
Praise vs complaints
Phrases our text analysis found in 894 written reviews
97%praise
Praise1,48897%
Complaints393%
Topic share
How often each topic comes up in the written reviews
7topics
Honesty & trust32922%
Staff & attitude28719%
Quality & results27518%
Price & value20413%
Speed & response20313%
Would recommend1248%
Communication1057%
What customers talk about
We read 894 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you don't know anything about a car, you can trust these guys.”
“So either they ignored it and lied to me, or I paid for a service I didn't receive.”
“Scott and Paul were patient with my questions, managed my timeline expectations and got the job done ahead of schedule.”
“…ns and when they installed the battery the first time, Paul was very rude and wouldn’t let me fully explain what was happening with the car.…”
“…and they were like "oh, we know what that is", and sure enough they fixed it no problem.…”
“My gearshift is still messed up and he said it was miscommunication when he clearly said it I would not go to this place total waste of money.”
“They charge you very reasonably and their service is fast.”
“They only want clueless people they can over charge if they even do the repairs they quoted!”
“Especially like that instead of also replacing catalytic converter immediately going to see if replacing turbo charger solves that issue”
“They're BUSY -- so it's never FAST service, BUT I trust them and that's worth time.”
“…need for the normal Amsoil flush I saw other advice he gave others I highly recommend you check then out.…”
“From that exchange I'd recommend to stay away.”
“, repair progress communication timely, and check out at pickup swift.”
People customers mention
Paul112 reviews
Scott44 reviews
Scotty9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
The best part of these guys is that they don't sell you anything unnecessary. I had a clunking noise coming from near the engine. I first went to a local mechanic who said it was the struts that needed replacement. I then went to a dealer who could not identify the problem in a routine multipoint inspection. Finally I came here and they correctly identified the problem.
They charge you very reasonably and their service is fast. They also waived the diagnostic fee for me. If you don't know anything about a car, you can trust these guys.
Price assessment: Reasonable price
Services: General repairs & maintenance, Auto engine diagnostic, Oil change
C
CK Mare III7 reviewsiTotal number of Google reviews CK has written across all businesses on Google Maps, not just this one.
This was my first visit to Rallye Auto Service. I needed my brakes repaired. The staff were very friendly. I was very pleased with the work and cleanliness. I can highly recommend them.
Services: Auto brake repair
D
DecentMan4youLocal Guide · 287 reviewsiTotal number of Google reviews DecentMan4you has written across all businesses on Google Maps, not just this one.
They found the knocking noise, was a loose bolt holding the sway bar mount. On my 2001 Dakota quad cab 4x4 4.7 l AWD truck. They showed me the upper ball joint on the passenger side was very loose and need a replacement so I replaced it and also the power steering hoses were leaking so I had both of those replaced by them and they rechecked the alignment after replacing the ball joint. I had previously had the inner and outer tie rods replaced a year ago via them and a brake service flush and parking brake adjustment done prior to a long trip which I took and got back of course. I'm a veteran so they gave me a veterans discount for the repairs done to my vehicle both times. I don't have any photos of my vehicle in this phone except for the last mileage picture that I took so that's all I'm offering
Price assessment: Reasonable price
Services: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Wheel alignment, Service not listed
Response from the owner · 6 days ago
Thank you for the detailed review and for trusting Rallye Auto Service with your Dakota over the years. We’re glad our team identified the issues, completed the repairs, and verified the alignment. We truly appreciate your service and look forward to helping again. (972) 769-0820
S
Shop RockPort5 reviewsiTotal number of Google reviews Shop has written across all businesses on Google Maps, not just this one.
My 8 year old Subaru would drip a lot of water into the front passenger floor on humid days when the AC was on. The stupid place I bought it from, whose name begins with the letters ess ee double-you ee ell ell, looked at it 3 times over a couple years and couldn't figure it out and wanted to disassemble everything so someone could buy a rolex or something, but I mentioned this to Rallye when in for something else, and they were like "oh, we know what that is", and sure enough they fixed it no problem. I forget what they charged, but it was so reasonable it isn't seared into my memory. We take all 3 cars there now and they do it right every time. Plus they are friendly. Plus the waiting room is like a small museum.
Price assessment: Reasonable price
Response from the owner · 6 days ago
Shop RockPort, thank you for the wonderful review! We’re glad our team quickly diagnosed the water leak, provided an affordable fix, and continues to care for all three vehicles. We appreciate your kind words about our friendly team and waiting room. Please visit again or call (972) 769-0820.
S
Susan Kates3 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Always attentive. Always on time. Always careful to suggest services needed, but not urgent. At our block party in Garlinghouse Ln, all the neighbors I had referred to Rallye were happy campers
Price assessment: Reasonable price
Services: Transmission, Air & cabin filter replacement, Tires
A
Amy McBride4 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Rallye is always efficient and informative! I trust them, completely and they always do a great job!
Price assessment: Great price
Services: Auto maintenance, Oil change
Response from the owner · 6 days ago
Amy, thank you for your wonderful review! We’re thrilled you trust Rallye Auto Service and appreciate your kind words about our efficient, informative team. We look forward to welcoming you back. Call us anytime at (972) 769-0820.
