Super fast repair of issues on my dads computer. More than fair and affordable pricing, transparent communication and excellent service. 100% will return for computer repair needs. Highly recommend.

RaM Online Computer Services, LLC
RaM Online Computer Services, LLC at a glance
Customers consistently praise the business for fast turnaround times, transparent and reasonable pricing, and clear communication regarding repair progress. Services frequently mentioned include hardware replacement, data recovery, and virus removal, with many noting that diagnostic fees are often waived. While the majority of feedback is positive, a recurring criticism in lower-rated reviews involves technicians being unable to resolve specific hardware issues, resulting in charges for only partial repairs.
- Google rating: 5.0 out of 5 from 71 reviews (99% five-star).
- Reviews on this page: 71 Google reviews (60 with written comments).
- Owner responses: the business replied to 3% of reviews.
- Most recent review: October 6, 2026.
- Service: Computer Repair Service serving Brunswick, Ohio.
Data from Google, last updated October 28, 2026.
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Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He always responds quickly, is professional, informative and crucial in helping to maintain my business website.”
“More than fair and affordable pricing, transparent communication and excellent service.”
“Great place to get your computer repaired, Very knowledgeable and fast with the repair work.”
“Highly recommend stopping in when something is wrong with your computer.”
“I truly cannot recommend his company enough!”
“Had a great experience here, fair pricing, and I was updated during the entire repair.”
“You don’t see honest small businesses with trustworthy service like this as much these days.”
“Excellent service, Rick is very personable and explains everything.”
People customers mention
- Rick 13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I've been working with Rick for nearly 25 years. He always responds quickly, is professional, informative and crucial in helping to maintain my business website. I can't say enough positive things except that Rick is the BEST!!!
Great business. You don’t see honest small businesses with trustworthy service like this as much these days. I needed some old ram sticks tested. Every shop I called either wouldn’t bother or had a 80-100 dollar service charge. The owner of RaM offered to test them for free. Very nice and friendly service. If my computer needs fixing I know where I’ll be going in the future!
Had a great experience here, fair pricing, and I was updated during the entire repair. Would highly recommend, great place.
I came into RAM Computers in a complete panic on Saturday. My life/work laptop screen had stopped turning on, and my mind immediately went to this precious wedding voice recording file I thought I was going to lose forever. Rick immediately began working on my laptop and called me about an hour later saying that, basically by the grace of God, he got it to turn on and that he could access the computer data still using a monitor! He then started hunting for that very important file (that I had zero clue the name of... only a rough date to go off of). After a few minutes of him searching for it, I asked if I could come in. When I arrived, we spent the next 15+ minutes digging through my horribly unorganized downloads. I kept apologizing for taking up his time, and he reassured me it was okay and that we were on a mission together! Rick tried a few different avenues to find it, and eventually he did!!!! I immediately started crying from the relief. I asked what my options were for properly storing it, and he got me set up with a hard drive and showed me exactly how to use it before sending me on my way. And even gave me some computer maintenance tips! I am not tech savvy at all, so the detailed instructions, time, and attention were priceless. I truly cannot recommend his company enough!!
Does a great job for a reasonable price!!! Thanks for all your help.
Great place to get your computer repaired, Very knowledgeable and fast with the repair work. Rick did it again removed a viruses for me and cleaned up the files, got the computer back supper fast, thanks again
Great place to get computer repair & help. Rick is very knowledgeable and nice to work with.
Always the BEST! Very reasonable rates, super fast turn around! Can't praise Rick enough!
Rick is friendly, professional, helpful and overall a great guy. His shop is extremely clean. I would trust him with any computer or device.
Business details
- Address: 5319 Center Rd, Brunswick, OH 44212
- Phone: (330) 225-0032
- Website: ramonline.net
- Service area: Brunswick, OH