Customers frequently cite professional staff, quick response times, and reliable handling of payroll, bookkeeping, and tax preparation. Many note long-term relationships and friendly communication as key factors in their satisfaction. However, some low-star reviews highlight issues with billing accuracy, extended wait times for simple tasks, and a lack of resolution when errors occur during the filing process.
Google rating: 4.8 out of 5 from 113 reviews (94% five-star).
Reviews on this page: 113 Google reviews (89 with written comments, 2 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: October 31, 2026.
Service: Accountant serving Austin, Texas.
Data from Google, last updated November 9, 2026.
Star ratings
113 Google reviews we collected
4.8of 5
5 stars10694%
4 stars00%
3 stars00%
2 stars11%
1 star65%
Praise vs complaints
Phrases our text analysis found in 89 written reviews
97%praise
Praise14697%
Complaints43%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5235%
Quality & results3020%
Would recommend3020%
Speed & response1913%
Honesty & trust96%
Communication75%
Price & value32%
What customers talk about
We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I needed assistance with my filings and they were informative and helpful !”
“Great service recommended Everyone there are friendly and helpful 😊”
“I recommend them with complete confidence and sincerity.”
“But what I love the most is that you can get answers answered so quickly!”
“Lisbet and Mary absolutely reliable and extremely helpful with providing any tax services.”
“…unting with Lisbet Ruiz, who provided excellent service and patiently answered all our questions!…”
“Rigo was very responsive, reasonable, and helpful throughout the whole process.”
People customers mention
Mary3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Todo el equipo en la oficina muy amables. Contento de su servicio.
Price assessment: Reasonable price
Services: Business tax return preparation, Individual tax planning, Payroll accounting, Business tax planning, Individual income tax return preparation, General bookkeeping
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Teresa Tinajero7 reviewsiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Siempre es agradable venir y reconocer que el staff de Ramírez accounting siempre están de buen ánimo para ayudarme a resolver cualquier duda! En especial a Tere de front desk.
Price assessment: Reasonable price
Services: Business tax return preparation
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Ted CastroLocal Guide · 184 reviewsiTotal number of Google reviews Ted has written across all businesses on Google Maps, not just this one.
Services: Business tax return preparation, Business consulting, Individual tax planning, Payroll accounting, Business tax planning, Individual income tax return preparation, General bookkeeping
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Steve7 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Hello, Ramirez accounting takes care of all my payroll, book keeping and so much more! very reliable! But what I love the most is that you can get answers answered so quickly! We are going on 10+ years!
E
Enrique BelaskesLocal Guide · 28 reviewsiTotal number of Google reviews Enrique has written across all businesses on Google Maps, not just this one.
Services: Business tax return preparation, Business consulting, Individual tax planning, Payroll accounting, Business tax planning, Individual income tax return preparation, General bookkeeping
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Cecilia Vasquez2 reviewsiTotal number of Google reviews Cecilia has written across all businesses on Google Maps, not just this one.
Just meet with Lisbet to discuss 2026 tax return to get a better understanding of my tax return. She was very thorough, personable, and knowledgeable. Thank you for your time.
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Teresa González5 reviewsiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.