Tree service · Hollywood, FL · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%83+12.6Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 30 wood chipping servicesiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★116 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Randy Small Landscape five stars based on 116 reviews, highlighting consistent punctuality, fair pricing, and thorough cleanup after tree trimming and removal services. Customers frequently note the crew's professional communication, willingness to explain recommendations without upselling, and attention to tree health and property safety. One minor criticism mentions forgotten debris left behind after a job, though the owner responds to most reviews to address such issues.
Google rating: 5.0 out of 5 from 116 reviews (100% five-star).
Reviews on this page: 116 Google reviews (112 with written comments, 7 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: September 4, 2026.
Service: Wood Chipping Service serving Hollywood, Florida.
Data from Google, last updated October 29, 2026.
Score profile vs other wood chipping services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
Randy Small LandscapeWood Chipping Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Randy Small Landscape: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Randy Small Landscape: 99/100 on this factor. Category median: 91.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Randy Small Landscape: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Randy Small Landscape: 83/100 on this factor. Category median: 100.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Randy Small Landscape: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
116 Google reviews we collected
5.0of 5
5 stars116100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 112 written reviews
100%praise
Praise293100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5920%
Speed & response5418%
Would recommend5418%
Quality & results4716%
Price & value4415%
Honesty & trust248%
Communication114%
What customers talk about
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Randy is very professional, highly knowledgeable about trees, and truly trustworthy.”
“He showed up on time, his crew worked hard, and the job was done right.”
“I’d absolutely use him again and highly recommend him.”
“Did a great job, exactly what I asked for and a reasonable price.”
“Randy responded to my inquiry immediately, provided a fair and transparent quote, and handled a large amount of tree trimming around our property with…”
“His focus is to preserve the integrity of the tree and does not encourage cutting anything down isn’t creating a problem (even though cutting more wou…”
“He walked the property with me, explained his recommendations clearly, and there was zero upsell or fluff.”
People customers mention
Landscaping6 reviews
Arborist5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Randy Small Landscape for 1 kind of job. Pick one to see what they paid and said.
LLisa4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Randy’s passion for what he does reflects in all his choices. His focus is to preserve the integrity of the tree and does not encourage cutting anything down isn’t creating a problem (even though cutting more would drive up the cost).
Once again I called on Randy's services and once again he did not disappoint.…
JJulieLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Did a great job, exactly what I asked for and a reasonable price. Randy and his crew were polite and efficient..Will have them back for sure.
SSummerLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Used them great team. Good quote super accommodating even on the hottest of days, they just forgot to put everything back other than that 10 out of 10 Did a big cut and a smaller cut. I like that they What’s that called when they break up the trees into that wood chipper
Rrobert7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Randy was excellent to work with.
He really knows trees — not just how to trim them — their health, structure, and long-term growth. He walked the property with me, explained his recommendations clearly, and there was zero upsell or fluff.
He showed up on time, his crew worked hard, and the job was done right. They…
PPanidaLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I had a great experience with Randy Small Landscape. Randy is very professional, highly knowledgeable about trees, and truly trustworthy. His work is clean, well-done, and his communication is excellent from start to finish. I would absolutely recommend him.
CChristinaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Randy and his team were exceptional from start to finish. We found them by doing a Google search and saw over 100 reviews; every single one was 5 stars. Randy responded to my inquiry immediately, provided a fair and transparent quote, and handled a large amount of tree trimming around our property with impressive…
Randy’s passion for what he does reflects in all his choices. His focus is to preserve the integrity of the tree and does not encourage cutting anything down isn’t creating a problem (even though cutting more would drive up the cost).
Once again I called on Randy's services and once again he did not disappoint. Gets to work early with a smile-willing to do whatever is necessary to get the job done. In this case it was physically pushing a FORD F150 truck out of the driveway and around the corner!!! And his team is also fabulous. Ready, willing and able to do whatever is asked (and I'm not shy about asking). Most impressive was after 5 hours of sawing, trimming, pruning....there was not a piece of sawdust left in the driveway or branch in the yard. BUT that big Ford F150 was pushed back to where it first was!!! Thank you!!!
Response from the owner · a year ago
Thank you lisa
S
Stephanie JacobsLocal Guide · 27 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Did a great job, exactly what I asked for and a reasonable price. Randy and his crew were polite and efficient..Will have them back for sure.
S
Summer Place bits n pieces Vintage old n newLocal Guide · 37 reviewsiTotal number of Google reviews Summer has written across all businesses on Google Maps, not just this one.
Used them great team. Good quote super accommodating even on the hottest of days, they just forgot to put everything back other than that 10 out of 10 Did a big cut and a smaller cut. I like that they What’s that called when they break up the trees into that wood chipper
R
robert ceravolo7 reviewsiTotal number of Google reviews robert has written across all businesses on Google Maps, not just this one.
Randy was excellent to work with.
He really knows trees — not just how to trim them — their health, structure, and long-term growth. He walked the property with me, explained his recommendations clearly, and there was zero upsell or fluff.
He showed up on time, his crew worked hard, and the job was done right. They left the property clean and organized.
Professional. Knowledgeable. Takes pride in his work.
I’d absolutely use him again and highly recommend him.
A
Allen Dix14 reviewsiTotal number of Google reviews Allen has written across all businesses on Google Maps, not just this one.
I had a great experience with Randy Small Landscape. Randy is very professional, highly knowledgeable about trees, and truly trustworthy. His work is clean, well-done, and his communication is excellent from start to finish. I would absolutely recommend him.
C
Christina EhrlichLocal Guide · 14 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Randy and his team were exceptional from start to finish. We found them by doing a Google search and saw over 100 reviews; every single one was 5 stars. Randy responded to my inquiry immediately, provided a fair and transparent quote, and handled a large amount of tree trimming around our property with impressive efficiency. The before and after photos don’t capture how dramatic the improvement truly is, but this is my favorite one. Beyond being highly skilled and professional, Randy is genuinely kind and easy to work with. We couldn’t recommend them more.
M
Michael Hanke1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Randy was professional, reliable and detailed. I will use him again for tree service. I’ve now used Randy a second time and he is the only one i will call. He came right away when i informed him that i had an issue with a very tall tree. He removed it the next morning and he did all of my tree service. His staff is courteous and professional as well. It’s so nice to give my business to a company that keeps you informed every step of the way.
