Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate this Nashville firm 4.9 out of 5 based on 106 reviews, highlighting long-term client loyalty and personalized service. Customers frequently praise the team's expertise in tax preparation, bookkeeping, and business management, noting timely communication and patient assistance with complex IRS issues. The firm is recognized for its knowledge of the music industry and for treating clients with kindness and professionalism. One lower-rated reviewer noted that the firm takes good care of client finances, though the specific criticism was not detailed in the provided excerpt.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
106 Google reviews we collected
Phrases our text analysis found in 99 written reviews
How often each topic comes up in the written reviews
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Personalized service, business specific expertise, and most importantly - human beings who connect with clients beyond just the numbers.”
“She is very detailed, answers questions sent via email in a timely manner, and I highly recommend her.”
“Always happy with our annual visit to get an efficient, accurate tax return.”
“They have delivered top notch service with a personal touch.”
“They are reliable, honest and have helped us with some complicated IRS situations.”
“Great communication, kind service and very competent and easy to work with!”
“price has gone up over a couple years my only complaint-”
praise complaint · found by our text analysis, Google review wording unchanged.
Personalized service, business specific expertise, and most importantly - human beings who connect with clients beyond just the numbers. Extraordinary firm.
Very kind and knowledgeable people that helped us figure out how to do our book keeping better. They are great to work with, and specialize in the music industry.
Best accountants in Nashville. I have been using them on and off for 20 years. They are reliable, honest and have helped us with some complicated IRS situations. Shasta always gets us through.
Always happy with our annual visit to get an efficient, accurate tax return. Also appreciate the patient, expert handling of several IRS issues. Thanks so much to Shasta.
Working with Shasta at Rashford Krushe Brown & Associates is one of the greatest business decisions I have ever made. She is quite simply THE BEST. She keeps us on the ball (even when that requires 18 reminders to send her the information she needs!), and she does so with such kindness and care. It feels like she…
Very professional, helpful, and supportive through many challenging tax scenarios. Would recommend them highly.
4.9 ★★★★★ 106 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Personalized service, business specific expertise, and most importantly - human beings who connect with clients beyond just the numbers. Extraordinary firm.
Very kind and knowledgeable people that helped us figure out how to do our book keeping better. They are great to work with, and specialize in the music industry.
Best accountants in Nashville. I have been using them on and off for 20 years. They are reliable, honest and have helped us with some complicated IRS situations. Shasta always gets us through.
Shasta Brown! A true ROCK STAR!!!
Always happy with our annual visit to get an efficient, accurate tax return. Also appreciate the patient, expert handling of several IRS issues. Thanks so much to Shasta.
Dear William, Thank you for taking the time to share your experience with us. I'm delighted to hear that you are satisfied with our efficient and accurate handling of your tax returns and IRS issues. Your trust and appreciation mean a lot to me, and I'm grateful for the opportunity to assist you. Best regards, Shasta Brown
Working with Shasta at Rashford Krushe Brown & Associates is one of the greatest business decisions I have ever made. She is quite simply THE BEST. She keeps us on the ball (even when that requires 18 reminders to send her the information she needs!), and she does so with such kindness and care. It feels like she genuinely cares about her clients, and when you are dealing with the stress and overwhelm of running a business, that really means everything. It just feels like a corner of my business that I don’t have to worry about, and that takes SUCH a weight off.
Thirty plus years of loyalty and trust.
Great communication, kind service and very competent and easy to work with!
Very professional, helpful, and supportive through many challenging tax scenarios. Would recommend them highly.
Rashford and Kruse are more than an accounting firm-over the years they have become extended family to me. Shasta Brown is patient with my many questions, quick to respond, and fun to work with. I find taxes stressful but she always helps me relax and assures me it is going to be ok. I highly recommend Rashford and Kruse. I plan to stay with this firm indefinitely!
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Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
